County Connection Jobs (NOW HIRING)

Salary : $63,242.00 - $98,103.00 Annually
Location : 1600 Mist Lake Dr., Durham, NC
Job Type: Full time with benefits
Job Number: 26-05886
Department: Water Management
Opening Date: 03/18/2026
Closing Date: Continuous
Position Description
Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $63,242 - $98,103
Hours/Schedule: 8:00 a.m. to 4:30 p.m.
Water Management helps Durham achieve its vision for a superior built environment by facilitating our customers' achievements. We strive to continually exceed customer service expectations while being a resource for N.C. code compliance success. This takes highly qualified staff with a passion for working in partnership and service with the community. If delivering quality customer service while advancing professionally interests you, join our team!
This position is devoted to providing enforcement of the NC State Plumbing Code, City of Durham Code of Ordinance for Cross Connection Control (CCC), and General Statues. This is accomplished by performing field inspections; review and approval of backflow application submittals; review and approval of building plans; traveling to job sites, interacting with homeowners; maintaining documentation; and monitoring active projects. An incumbent serves as a CCC Inspectors and assist the CCC Administrator in administering the CCC Program. Duties and responsibility include but not limited to conducting backflow preventer inspections of commercial, industrial, institutional and residential facilities; tests City-owned backflow preventers; locks and unlocks irrigation meters; works with customers to bring facilities into compliance with appropriate ordinances, codes or other regulations; updates records in CCC software; and monitors active projects. Travel to job sites is required.
Position shall also assist in certification and re-certification training programs by providing instruction and proctoring students in wetlab; maintains the wetlab; processing certification applications; facilitating training; and calibrating equipment. Provides cross connection database support by maintaining and updating records; entering tester certifications information and inspection reports; and tracking inspection lists and may assists with review of plans to determine compliance with applicable codes and regulations by documenting comments, recommendations, and requirements and forwarding comments and results to planners.
Duties/Responsibilities

• Performs building, electrical, plumbing, and/or mechanical inspections by traveling to job sites; reviews sites for safety regulations; monitors active projects; schedules daily inspections and appointments; follows up on compliance progress; and enforces safety precautions, applicable codes and regulations.
• Prepares and maintains reports, case files, notices, correspondence, and other documentation; reviews building plans; reviews permit applications and issues permits; and maintains databases and online systems; work involves entering, researching, compiling, and/or reviewing information, ensuring informational accuracy, and compliance with applicable regulations, policies, and procedures.
• Coordinates with home and property owners, contractors, other City departments, and/or external agencies; attends project and other meetings; responds to complaints and inquiries in person, via phone or online systems; provides code information and interpretation; reports violations; sends notification letters; testifies in court; and provides public information on departmental operations.

• Plan review, permitting, and conducting inspections involved in implementing the cross-connection control program including enforcing plumbing code compliance; conducting inspections; performing lock/unlock of meters; performing plan review; and preparing permits and notices.

Minimum Qualifications & Experience

• Associate's degree or equivalent, or a two-year technical certificate
• Three years of related plan review & inspections experience
• Knowledge of methods and techniques of code enforcement, plumbing and backflow prevention
• Six hours of continuing education units each year are required
• Must have a valid, unrestricted, North Carolina driver's license "or" if you currently have another state driver's license, must be willing and able to obtain a valid NC driver's license within 60 days of hire
• North Carolina Level III Plumbing Inspector certification within two years of hire,
• Certified Backflow Preventer Testers certification within 6 months of hire
• Sworn Official of the City-County within 6 months of hire
• AWWA Cross Connection Operator Responsible in Charge (ORC) certification w/in 1 year of hire
• Sworn official of the City-County within 6 months of hire

*Candidates will need to obtain confirmation of the qualification level of certification by the Department of Insurance prior to interviewing for this position. Please contact the North Carolina Department of Insurance, Code Officials Qualification Board at 919-647-0000 to obtain the level of certification you will be eligible to receive once employed by a jurisdiction.
Additional Preferred Skills

• 1 or more years of cross connection control and backflow prevention experience

Benefits - General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01
Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree or Two Year Technical Certification (beyond a high School Diploma)
• Bachelor's Degree
• Master's Degree
• Doctoral Degree (PhD, Juris Doctorate)

04
Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.
• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
• I do not have a valid, unrestricted driver's license.

05
How many years of commercial plumbing construction management, design, or skilled trade experience do you have?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 3 years of related experience
• 3 years but less than 7 years of related experience
• 7 or more years of related experience

06
How many years of cross connection control and backflow prevention experience do you have?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 2 years of related experience
• 2 years but less than 6 years of related experience
• 6 or more years of related experience

07
Are you familiar with the NC Plumbing Code?

• Yes
• No

08
Do you currently hold a standard or probationary certificate from the NC Department of Insurance, Code Officials Qualification Board? If not, have you contacted them at 919-647-0000 to obtain your level of pre-certification prior to employment by a local jurisdiction? You must hold a certificate or have obtained pre-certification from the NC Department of Insurance, Code Officials Qualification Board for your application to be considered.

• Yes, I do hold a standard or probationary certificate
• Yes, I have contacted the NC Department of Insurance to obtain pre-certification.
• No, I do not hold a certificate and have not obtained pre-certification.

09
Are you willing and able to obtain a NC Plumbing Standard Level III Certification within 2 year of your start date?

• Yes
• No

10
Are you willing and able to obtain a Certified Backflow Preventers Testers Certification within 6 months of your start date?

• Yes
• No

11
Are you willing and able to become a Sworn Official of the City-County within 6 months of your start date?

• Yes
• No

12
Are you willing and able to obtain a AWWA Cross Connection Operator Responsible in Charge (ORC) certification w/in 1 year of your start date?

• Yes
• No

13
Are you willing and able to attend and obtain 6 Hours of Continuing Education Units (CEU's) each year?

• Yes
• No

Required Question