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Counter Manager Jobs in Laurel, IN (NOW HIRING)

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Counter Manager information

See Laurel, IN salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for counter manager in Laurel, IN is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $20.19 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Laurel, IN are hiring for Counter Manager jobs?

Cities near Laurel, IN with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Laurel, IN as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,909 per year, or $21.1 per hour.

Assistant Manager-Archways Division

McDonald's

Batesville, IN • On-site

Full-time

Dental, Vision, Life, PTO

Re-posted 4 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,134 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants


Job description

Location: 320 CROSS COUNTY PLAZA, BATESVILLE, IN, 47006 This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.  Description:McDonald's Works for Me.I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.The Job for Me - Get a job that inspires your best and moves you forward

Choose your hours. Pursue your education. Build your skills and be yourself.The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments

Does this sound like you. You'll fit right in.The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.Let's talk

Make your move.Requirements:Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service.The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals

This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.Additional Info:Along with competitive pay, a Department Manager at a McDonald's Franchisee owned store is eligible for incredible benefits including:Daily Pay - make every day a pay dayPaid VacationSplash week - 1 week of paid time off for each 5 years of serviceHoliday payFuneral payMedical, dental and vision coverageShort- and Long-Term Disability, life and accident insurance401(k)30% National Employee DiscountEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second languageThis job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description

People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.


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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US