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Counter Assistant Jobs in Rochester, NY (NOW HIRING)

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.2K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$2.4K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.4K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Mount Morris, NY ยท On-site

$20.40 - $26/hr

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.2K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.4K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.2K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Batavia, NY ยท On-site

$99/hr

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$1.8K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$3.2K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$2.4K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$1.8K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Batavia, NY ยท On-site

$99/hr

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$1.8K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Assistant Manager

Rochester, NY ยท On-site

$1.5K/wk

Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and ... The Assistant Manager is held responsible for all cash and inventories during the absence of the ...

Showing results 21-40

Counter Assistant information

See Rochester, NY salary details

$10

$17

$30

How much do counter assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter assistant in Rochester, NY is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a counter assistant, and why are they important?

To thrive as a Counter Assistant, you need strong customer service skills, basic numeracy, and experience in retail or food service environments. Familiarity with point-of-sale (POS) systems, cash handling procedures, and sometimes food safety certifications is typically required. Excellent communication, multitasking, and a friendly demeanor help distinguish top performers in this role. These abilities are crucial for ensuring smooth transactions, customer satisfaction, and efficient operation of the service counter.

What is a counter assistant?

Counter assistants are customer service professionals who typically work at the front counter of shops, cafes, pharmacies, or other retail establishments. Their main duties include serving customers, handling payments, answering questions, and sometimes preparing or packaging products. They play a vital role in ensuring a positive customer experience by being friendly, efficient, and knowledgeable about the products or services offered. Counter assistants may also help with stock management and maintaining the cleanliness of their work area.

What are some common challenges faced by counter assistants, and how can they be managed effectively?

Counter Assistants often encounter challenges such as handling high volumes of customers during peak hours, managing difficult or dissatisfied customers, and maintaining accuracy in transactions. To manage these effectively, it helps to stay organized, remain calm under pressure, and have strong communication skills to resolve customer concerns. Teamwork is also important, as collaborating with colleagues can ensure smooth operations and provide support when needed.

What is the difference between Counter Assistant vs Cashier?

AspectCounter AssistantCashier
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentRetail counters, customer service areasCheckout counters, retail stores, supermarkets
Employer & Industry UsageRetail, hospitality, supermarketsRetail, supermarkets, restaurants
Common Search & ComparisonOften compared for customer service roles in retailMore focused on cash handling and transactions

While both Counter Assistants and Cashiers work in retail environments and handle customer interactions, Counter Assistants typically assist with product inquiries and customer service at the counter, whereas Cashiers primarily focus on processing transactions and handling cash. The roles often overlap, but the main distinction lies in their primary responsibilities within the retail setting.

What are the most commonly searched types of Counter jobs in Rochester, NY?

The most popular types of Counter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Counter Assistant jobs?

Cities near Rochester, NY with the most Counter Assistant job openings:

Infographic showing various Counter Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,130 per year, or $17.9 per hour.

Assistant Manager

Soar Restaurants

Rochester, NY โ€ข On-site

Full-time

Re-posted 15 days ago


Job description

Position:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย Assistant Manager

Immediate Supervisor:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  General Manager/Operating Partner

Status:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย  Nonexempt


Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.


Essential Job Duties:

  • Train, manage, direct, coach, lead, and assign drive-in employees during shift
  • Lead and manage drive-in operations during shift to provide an optimal guest experience
  • Manage staffing levels during shift
  • Perform opening and/or closing duties
  • Handle and properly escalate guest issues/concerns during shift
  • Handle and properly escalate employee issues/concerns
  • Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
  • Assist with preparation and maintenance of drive-in records
  • Comply with and enforce all company policies, procedures, and operational standards
  • Ensure compliance with all applicable federal, state, and local laws
  • Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance


ADDITIONAL DUTIES:

  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required


Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays


Qualifications and Job Requirements:

  • Experience
  • At least six months of restaurant management experience or one year of retail management experience
  • Experience running a restaurant shift without supervision
  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
  • Knowledge of federal, state, and local health and safety laws and regulations
  • Basic computer, math, and reading skills
  • Effective verbal and written communication skills
  • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions