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Counter Manager Jobs in Rochester, NY (NOW HIRING)

Von Maur

NY COSMETICS COUNTER MANAGER

Victor, NY · On-site

$17.50 - $19.50/hr

As a Cosmetic Counter Manager , you represent Von Maur and impact our reputation as America's Leading Department Store. You are responsible for the complete operations of a cosmetic line and ...

Sid Harvey Industries I

Counter Sales

Rochester, NY · On-site

$22 - $25/hr

Branch Manager Essential Duties and Responsibilities: * Promptly assist customers at counter. Ask pertinent questions, provide information they may need, take orders and provide excellent customer ...

Bob Johnson Auto Group

Parts Counter/Driver

Spencerport, NY · On-site

$16 - $17.50/hr

... to management and upper management! Responsibilities - Parts Delivery Driver / Counter Person: · Assist customers in purchasing parts and accessories · Look up the correct parts and pricing for ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$17 - $24/hr

Bob Johnson Chevrolet is looking for Parts counter people. We provide diverse career opportunities ... Write purchase orders for parts and sublet work as needed from outside suppliers and get management ...

Genuine Parts Company

Store Counter Sales

Rochester, NY · On-site

$17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Whole Foods Market

Counter Staff

Rochester, NY · On-site

$16 - $25.40/hr

Provides support as a member of the seafood team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Whole Foods Market

Counter Staff

Rochester, NY

$16 - $25.40/hr

Provides support as a member of the meat team to include duties related to counter service ... Ability to follow directions and procedures; effective time management and organization skills.

Bob Johnson Auto Group

Parts Counter Person

Avon, NY · On-site

$35K - $65K/yr

Bob Johnson Ford is looking for an experienced and motivated Parts Counter Person to join our team ... Help manage inventory accuracy and organization within the parts department * Package and ship ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$19 - $21/hr

This role ensures accurate inventory management, timely order fulfillment, and exceptional customer service to support the dealership's operations. Key Responsibilities: * Greet and assist customers ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

$17 - $25/hr

Write purchase orders for parts and sublet work as needed from outside suppliers and get management approval. * Enter all wholesale orders into order processing and delivery system in the order in ...

Bob Johnson Auto Group

Parts Counter

Rochester, NY · On-site

Ability to manage multiple orders and priorities in a fast-paced environment. * Dependable, detail-oriented, and able to work effectively as part of a team. * Willingness to learn automotive parts ...

AMF

Greeter / Counter Desk Attendant

Rochester, NY · On-site

$16 - $17.50/hr

Manage the waitlist * Track availability and assign lanes, shoes & other equipment * Prepare for leagues * Ring sales at the counter and follow our cash control procedures * Promptly notify our ...

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Counter Manager information

See Rochester, NY salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for counter manager in Rochester, NY is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.38 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Rochester, NY?

The most popular types of Counter jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Counter Manager jobs?

Cities near Rochester, NY with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,315 per year, or $21.3 per hour.

NY COSMETICS COUNTER MANAGER

Von Maur

Victor, NY • On-site

$17.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 20 days ago

Von Maur rating

6.2

Company rating: 6.2 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description

As a Cosmetic Counter Manager, you represent Von Maur and impact our reputation as America's Leading Department Store. You are responsible for the complete operations of a cosmetic line and inspiring a team of beauty advisors to reach their personal and counter goals.
What You'll Do:
  • Motivate associates to deliver outstanding customer service - train, coach and lead by example
  • Develop relationships to grow your counter business
  • Execute all duties of a cosmetics sales associate and meet individual sales and account goals
  • Assess associate performance to improve the quality of service the customer receives, increase sales, and meet counter goals
  • Plan and execute successful cosmetic events and gift with purchase events
  • Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
  • Competitive wages
  • Commission incentive - the more you sell the more you make!
  • Generous merchandise discount
  • Comprehensive benefits including health, dental, vision, disability, term life insurance and flexible spending account
  • 401(k) retirement plan
  • No extended holiday hours
  • Promote from within philosophy - creates endless career opportunities!

ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
The expected base wage for this position is $17.50 - $19.50/hr with overtime eligibility. Successful candidates' wages will be determined based on their individual qualifications for the position.
Pay range listed is provided in compliance with state specific laws. Pay ranges may be different in other locations.

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