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Count Room Representative Jobs (NOW HIRING)

Golden Eagle Casino

Count Team Member

Horton, KS · On-site

$12.50 - $15.50/hr

When assigned to the drop or hard count room duties include the following: * Removes and replaces ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Gold Eagle Casino

Count Team Member

Horton, KS

$12.50 - $15.50/hr

When assigned to the drop or hard count room duties include the following: * Removes and replaces ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Golden Eagle Casino

Count Team Member

Horton, KS · On-site

$12.50 - $15.50/hr

When assigned to the drop or hard count room duties include the following: * Removes and replaces ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

Landry's, LLC.

Count Room Attendant

Stateline, NV · On-site

$17/hr

The requirements listed below are representative of the knowledge, skill, and/or ability required ... Remain standing for majority of shift and to move around count room in an efficient manner.

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How much do count room representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for count room representative in the United States is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Count Room Representative, and why are they important?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What are some common challenges faced by Count Room Representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What are Count Room Representatives?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities are hiring for Count Room Representative jobs? Cities with the most Count Room Representative job openings:
What states have the most Count Room Representative jobs? States with the most job openings for Count Room Representative jobs include:
Count Room Representative jobs near you

Manager, Count Room

Owensboro Racing & Gaming

Owensboro, KY

Full-time

Posted 13 days ago

Job description

ABOUT CHURCHILL DOWNS INCORPORATED 

Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment.

JOB SUMMARY

The Drop/Count Manager is responsible for overseeing all drop and count operations within the gaming facility, ensuring the secure, accurate, and timely collection, transportation, counting, reconciliation, and reporting of gaming revenue. This position provides leadership to the drop and count team while maintaining strict compliance with gaming regulations, internal controls, and company policies. The Drop/Count Manager works closely with Cage, Surveillance, Security, and Finance to ensure operational integrity and accurate financial reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are representative of this role and are not intended to be all-inclusive. Additional duties may be assigned as needed.

  • Supervise daily drop and count operations to ensure accuracy, security, and compliance with internal controls and gaming regulations.
  • Oversee the collection, transport, counting, verification, and reconciliation of cash and gaming revenue.
  • Manage count room operations, ensuring proper dual custody, access control, and adherence to security procedures.
  • Supervise, schedule, train, and evaluate drop and count team members.
  • Ensure accurate and timely completion of all drop and count documentation and reconciliation reports.
  • Monitor and enforce compliance with all applicable gaming regulations, internal controls, and audit standards.
  • Partner with Surveillance and Security to maintain chain-of-custody integrity and prevent discrepancies or theft.
  • Investigate and resolve variances, discrepancies, or operational issues in a timely manner.
  • Maintain and oversee inventory of cash boxes, drop boxes, and count room supplies.
  • Ensure proper operation and maintenance of count equipment and related technology.
  • Prepare, review, and submit daily revenue and variance reports to Finance leadership.
  • Support internal and external audits by providing documentation and operational explanations as required.
  • Train new employees and provide ongoing coaching to maintain performance and compliance standards.
  • Maintain confidentiality of all financial and operational information.
  • Perform other duties as assigned.
REQUIRED SKILLS AND ABILITIES
  • Strong knowledge of casino drop and count operations and internal controls
  • Understanding of gaming regulations and compliance requirements
  • Strong leadership and team management skills
  • Excellent attention to detail and accuracy in financial processes
  • Strong analytical and problem-solving skills
  • Ability to manage confidential and high-value financial information
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced, security-sensitive environment
  • Proficiency in basic math and financial reconciliation
  • Ability to work independently and make sound operational decisions
EDUCATION AND EXPERIENCE
  • High school diploma or equivalent required
  • College coursework in accounting, finance, or related field preferred
  • Prior experience in drop and count operations, cage operations, or gaming/casino finance required
  • Supervisory experience in a gaming or financial operations environment strongly preferred
  • Experience with cash handling, reconciliation, and internal controls required
  • Must be able to obtain and maintain a valid Kentucky gaming/racing license
PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The employee is regularly required to stand, walk, speak, hear, use hands, and reach with hands and arms. The employee may occasionally be required to sit. Specific vision abilities include close and distance vision, color and depth perception, and peripheral vision.

The employee must occasionally lift and/or move up to fifty (50) pounds, including cash boxes, drop boxes, and related materials.

Work is performed in both a secure count room environment and on the gaming floor. The count room environment is typically moderately quiet, while the gaming floor may be loud and include exposure to cigarette smoke.

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CHURCHILL DOWNS INCORPORATED

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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