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Count Room Representative Jobs in Texas (NOW HIRING)

Count Team Member

Seminole, TX

$14 - $17.50/hr

Records cash/chip drop. * Assists with all Count Room Department activities as assigned ... The requirements listed below are representative of the knowledge, skill and/or ability required.

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Count Room Representative information

What are some common challenges faced by count room representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What is a count room representative?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a count room representative?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities in Texas are hiring for Count Room Representative jobs? Cities in Texas with the most Count Room Representative job openings:

$14 - $17.50/hr

Full-time

Re-posted 8 days ago


Job description

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits


Job Description:

SUMMARY

The Count Team member is primarily responsible for the collection and processing of large volumes of currency from Tables Games, Slot Machines and Poker for reporting purposes. The Count Team provides documentation of counts fulfilling all Gaming and Company regulatory requirements.

RESPONSIBILITIES

  • Responsible for the removal and replacement of BV Cassettes and Table Drop Boxes on a daily basis.
  • Unlocks/opens slot machine doors and bill validator doors to access cans to be collected.
  • Responsible for proper closing, locking and shutting of all machines dropped that day. Requires constant bending, twisting and lifting.
  • Operate electrically powered tow cart used to transport full validator cash can carts to and from the Count Room. May also be required to manually push full transport carts to and from the Count Room.
  • Unlocks and removes all currency/chips from each dropped canister and assigns designated asset number for processing.
  • Performs daily cleaning maintenance of the currency counting machines.
  • Records cash/chip drop.
  • Assists with all Count Room Department activities as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • High school diploma or GED as well as money-handling skills or a combination of education and/or experience.
  • Possess excellent communication skills (verbal, written and proofreading) and the ability to interact effectively at all levels of the organization.
  • Excellent organization, multi-tasking skills and very detail oriented.
  • Must be able to meet critical time deadlines.
  • Comfortability to conduct mathematical transactions accurately and efficiently.
  • The ability to lift/push up to 50lbs to 100 lbs., to stand and/or walk for an eight (8) hour shift and to bend and kneel.
  • Must be familiar with computer systems and a 10 key adding machine.
  • Able to work in a collaborating, structured, organized, and highly regulated environment

WORK ENVIRONMENT

  • While performing the duties of this job, team member is regularly required to stand, walk, and demonstrate high-mobility for a majority of the shift.
  • Will also regularly: speak and listen to internal and external customer directions or orders in an atmosphere of varying background noise; transit across surfaces that may alternate between carpeted and hard surfaces; walk through slippery surfaces and/or sloping floors or stairs; use hands to finger, handle or feel small objects such paper or cloth; and reach with hands and arms overhead and from side to side.
  • Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception. Will often transit between brightly lit and dimly lit areas, including flashing lights and computer or TV screens.
  • Position requires bending, lifting and carrying supplies and equipment up to 20 pounds, will be required to use, push and pull wheeled hand-carts or other equipment weighing in excess of 100 lbs.
  • Will regularly bend, stoop, kneel, and twist at the waist. May occasionally be exposed to bodily fluids, pet or service animals, and strong odors.
  • Will regularly be exposed to tobacco and other second hand smoke.
  • May occasionally use de-escalation techniques to resolve customer conflict.
  • Will be required to assist in customer evacuation in case of emergency.

CLOSING

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

DISCLAIMER

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.