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Count Room Representative Jobs (NOW HIRING)

Churchill Downs Incorporated

Count Room Lead

Richmond, VA · On-site

$14.25 - $17.50/hr

JOB SUMMARY The Count Room Lead is responsible for the smooth and efficient drop and count of all ... The physical demands described here are representative of those that must be met by a Team Member ...

Churchill Downs Incorporated

Count Room Lead

Richmond, VA · On-site

$14.25 - $17.50/hr

JOB SUMMARY The Count Room Lead is responsible for the smooth and efficient drop and count of all ... The physical demands described here are representative of those that must be met by a Team Member ...

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How much do count room representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for count room representative in the United States is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by Count Room Representatives, and how can they be effectively managed?

Count Room Representatives often face challenges such as maintaining accuracy under time constraints, handling large sums of money, and adhering to strict casino compliance protocols. To manage these, it’s important to stay organized, double-check all counts, and communicate clearly with team members. Many casinos provide thorough training and standardized procedures to help representatives minimize errors and ensure the integrity of the count process. Building attention to detail and working collaboratively with supervisors and security staff are also key to success in this role.

What are Count Room Representatives?

Count Room Representatives are employees, typically in casinos or gaming establishments, responsible for collecting, counting, and verifying money from slot machines, table games, and other revenue sources. They ensure that all cash and vouchers are accurately tallied and securely transported according to strict regulatory guidelines. This role requires attention to detail, integrity, and the ability to work in a secure, team-oriented environment. Count Room Representatives play a crucial part in maintaining financial accuracy and compliance within the organization.

What are the key skills and qualifications needed to thrive as a Count Room Representative, and why are they important?

To thrive as a Count Room Representative, you need strong attention to detail, basic math skills, and a high school diploma or equivalent. Familiarity with cash handling procedures, counting machines, and security protocols is typically required. Reliability, integrity, and the ability to work discreetly as part of a team are essential soft skills. These skills ensure accuracy, security, and compliance in managing large sums of money in regulated environments like casinos.

What is the difference between Count Room Representative vs Cashier?

AspectCount Room RepresentativeCashier
Required CredentialsBasic math skills, attention to detailCash handling certification often preferred
Work EnvironmentCasino or gaming establishment, behind the scenesRetail or hospitality, front-facing customer service
Employer & Industry UsageCasinos, gaming industryRetail stores, restaurants, entertainment venues
Common Search & ComparisonYesYes

The Count Room Representative and Cashier roles both involve handling money and require attention to detail. However, the Count Room Representative typically works behind the scenes in casinos, focusing on counting and verifying chips or currency, while the Cashier interacts directly with customers, handling transactions at the point of sale. Their skills overlap in math and accuracy, but their work environments and customer interaction levels differ significantly.

What cities are hiring for Count Room Representative jobs? Cities with the most Count Room Representative job openings:
What states have the most Count Room Representative jobs? States with the most job openings for Count Room Representative jobs include:
Count Room Representative jobs near you
Representative - Count Room

Representative - Count Room

Bally's Corporation

East Saint Louis, IL • On-site

$17/hr

Full-time

Posted 21 hours ago

Bally's rating

6.4

Company rating: 6.4 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Why Bally's?
Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role:
The Count Team Member is responsible for collecting casino funds during the drop process and transporting to the Count Room for counting. In addition, they must accurately and promptly count all casino funds from slot machines, bill validators, change machines, and table games boxes. In addition to providing outstanding guest service to internal and external guests.
Responsibilities:
  • Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
  • At all times, maintain control of all casino assets and follow all procedures for collection, counting, and asset security at all times.
  • Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans.
  • Count all money collected from the gaming floor.
  • Complete all necessary paperwork and documentation timely, accurately, and legibly.
  • Appropriate use and maintenance of equipment and machinery used for transporting and counting funds.
  • Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
  • Keep work area in a clean and orderly manner.
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  • Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  • Perform other duties as assigned or reasonably requested by any member of management.

Target Salary Range: $17.00 per hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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