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Title: COSI Achieve Peer Mentor Work-Study

Position Type: Workstudy

College: Community College of Denver

Division: Student Affairs

Department: CCD Advising

Campus: Auraria Campus

Location: Denver

Salary Range: 19.29

Job Summary:

The COSI Achieve Program supports students by providing advising, success coaching, scholarship support, and connections to campus resources that promote academic achievement, persistence, and graduation.
The COSI Achieve Peer Mentor is a Federal Work-Study student employee who supports the COSI Achieve Program by helping first-time and continuing COSI Achieve Scholars successfully transition to and navigate the Community College of Denver. Peer Mentors serve as student leaders who provide peer support, connect scholars to campus resources, encourage participation in program activities, and foster a welcoming, inclusive community.
Working closely with the COSI Achieve Success Coach, Peer Mentors help strengthen student engagement, promote a sense of belonging, and contribute to the overall success of the COSI Achieve Program.

Duties & Responsibilities:

Peer Mentors play an important role in supporting the success of COSI Achieve Scholars. Under the supervision of the COSI Achieve Success Coach, Peer Mentors:
Welcome and support new and continuing COSI Achieve Scholars by serving as a peer resource throughout the academic year.
Build positive relationships with assigned scholars through regular outreach, check-ins, and encouragement.
Help students become familiar with the Community College of Denver, including campus services, student resources, and opportunities for involvement.
Connect students with appropriate campus resources such as Academic Advising, Financial Aid, Tutoring, Counseling, Accessibility Services, Career Services, Student Life, Basic Needs, and other support programs.
Assist with planning, promoting, and facilitating COSI Achieve orientations, workshops, leadership programs, and community-building events.
Share personal experiences and strategies that encourage academic success, persistence, and student engagement.
Provide excellent customer service while interacting with students, faculty, staff, and campus partners.
Assist with student communications through phone calls, email, Microsoft Teams, and text messaging, as appropriate.
Support program operations by preparing materials, tracking attendance, organizing supplies, completing data entry, and maintaining accurate records.
Participate in required staff meetings, trainings, and professional development opportunities.
Maintain confidentiality of student information in accordance with FERPA and College policies.
Complete additional duties as assigned to support the goals of the COSI Achieve Program.

Competencies/KSAs:

Passion for helping fellow students succeed
Positive attitude and professionalism
Strong interpersonal and communication skills
Ability to build trusting relationships with students
Willingness to learn and implement feedback
Dependability and accountability
Ability to work independently and collaboratively
Strong organizational and time-management skills
Ability to maintain confidentiality and exercise good judgment
Cultural awareness and commitment to creating an inclusive environment
Basic computer proficiency, including Microsoft Office, Outlook, and Teams

Minimum Qualifications:

Must have a Federal Work-Study award
Must be currently enrolled at the Community College of Denver 6 credit hours
Must be SAP Eligible

Preferred Qualifications:

Current or former COSI Achieve Scholar preferred
Experience in leadership, mentoring, tutoring, customer service, or student organizations
Bilingual candidates are encouraged to apply
Demonstrated commitment to supporting students from diverse backgrounds

Additional Information/Benefits:

Students employed as COSI Achieve Peer Mentors will develop and strengthen valuable career-ready skills, including:
Leadership and peer mentoring
Customer service
Verbal and written communication
Public speaking and presentation
Event planning and coordination
Teamwork and collaboration
Time management and organization
Problem-solving and critical thinking
Professionalism in the workplace
Cultural awareness and inclusive practices
Microsoft Office, Outlook, and Teams
Resource navigation and student referrals
Confidentiality and ethical decision-making