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Correspondent Division Jobs (NOW HIRING)

Barclays

NJ · On-site

$110K - $135K/yr

Embark on a transformative journey as a Correspondent Banking Investigation AVP. At Barclays, our ... Collaborate closely with other functions/ business divisions. * Lead a team performing complex ...

Wedbush Securities

Client Service Associate

Los Angeles, CA

$15.50 - $21.50/hr

Our Correspondent Services Division has an immediate need for a Client Service Associate. This position will be responsible for opening accounts for correspondent broker dealers, client service, and ...

Wedbush

Client Service Associate

Los Angeles, CA · On-site

$55K - $75K/yr

Our Correspondent Services Division has an immediate need for a Client Service Associate. This position will be responsible for opening accounts for correspondent broker dealers, client service, and ...

StoneX Group

Business Development Associate

New York, NY · On-site

$75K - $85K/yr

A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions and ... Act as a subject matter expert on FX, cross-border payments, correspondent banking, and global ...

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Correspondent Division information

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How much do correspondent division jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for correspondent division in the United States is $29.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $30.29 per hour, depending on experience, location, and employer.

What is a Correspondent Division?

A Correspondent Division is a department within a financial institution, typically a bank or mortgage company, that manages relationships and transactions with correspondent lenders. These divisions purchase loans originated by smaller lenders, allowing those lenders to access broader markets and funding sources. The Correspondent Division handles the underwriting, purchasing, and sometimes servicing of these loans, ensuring compliance with industry standards and investor guidelines. This setup helps streamline the mortgage process and expand lending opportunities.

What are the key skills and qualifications needed to thrive as a correspondent in a Correspondent Division, and why are they important?

To succeed as a Correspondent, you typically need a background in journalism, communications, or a related field, along with strong reporting and writing abilities. Familiarity with digital content management systems, audio/video editing tools, and media law is often required. Outstanding interpersonal skills, adaptability, and the ability to work under tight deadlines help correspondents excel in dynamic environments. These skills and qualities ensure accurate, timely, and engaging news coverage that meets organizational standards and audience expectations.

How does a Correspondent Division professional typically interact with clients and internal teams in the mortgage industry?

Correspondent Division professionals regularly collaborate with both external lender clients and internal departments such as underwriting, compliance, and secondary marketing. Their role often involves guiding clients through the loan purchase process, addressing documentation needs, and resolving issues to ensure smooth transactions. Internally, they work closely with teams to review loan files, ensure compliance with regulations, and support quality control. Effective communication and problem-solving are key, as they help build strong client relationships and facilitate efficient loan flow.

What is the difference between Correspondent Division vs Reporter?

AspectCorrespondent DivisionReporter
CredentialsJournalism degree, writing skillsJournalism degree, writing skills
Work EnvironmentField reporting, news agenciesNewsrooms, field reporting
Industry UsageMedia, news organizationsMedia, news organizations
Search & ComparisonOften compared for reporting roles, especially in news agencies

Both Correspondent Division and Reporter roles require journalism credentials and involve news gathering. However, Correspondent Division typically refers to specialized or field-based reporting within a division, while Reporter is a broader term for those who gather and present news stories. The terms are often used interchangeably but can differ based on specific job functions and organizational structure.

More about Correspondent Division jobs
What job categories do people searching Correspondent Division jobs look for? The top searched job categories for Correspondent Division jobs are:
Correspondent Division jobs near you
Infographic showing various Correspondent Division job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 67% As Needed, 18% Full Time, 1% Part Time, and 13% Nights. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $61,782 per year, or $29.7 per hour.

Client Manager, Correspondent Lending

Merchants Bancorp

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

The Client Manager plays a critical role in supporting the success of our Agency and Non-Agency/Jumbo programs offered in our Correspondent channel by serving as the primary escalation point for loan level closed loan conditions, underwriting and guideline questions received from our clients. This role requires knowledge of mortgage operations, strong judgment skills, and the ability to clearly communicate decisions within established program guidelines. This position reports directly to the Correspondent Lending Manager and serves as a designated backup during PTO, ensuring continuity of service and workflow.
Expected Outcomes: Ensure accurate and timely resolution of loan level inquiries and escalations by providing consistent guideline interpretation and effective cross-functional coordination, supporting program integrity, operational efficiency, and positive correspondent relationships to ensure high level of satisfaction and return business.
Our Client Manager will be able to do the following confidently and independently...
  • Serve as a central point of contact for Seller questions related to loan delivery, suspense resolution, conditions, collateral/trailing items, user access administration, and portal support.
  • Monitor incoming messages for customer support email inboxes.
  • Respond promptly to Correspondent Seller questions by call or email.
  • Conduct onboarding calls for new Correspondent Sellers to train them on systems, processes, procedures, and delivery expectations.
  • Train and set up client admin users as they come onboard. Set up loan notifications for client users as requested on the notification forms.
  • Maintain knowledge of Agency and Non-Agency/Jumbo underwriting guidelines, seller guide requirements, and compliance guidelines and communicate as needed.
  • Use daily reports and tasks to track the progress of loans.
  • Monitor turn times to ensure loans have not exceeded SLAs.
  • Review due diligence conditions for accuracy and clarity and escalate any inaccuracies to improve consistency and reduce confusion.
  • Partner with Account Executives on relationship-sensitive issues, trends, and files that may require escalation or exception review.
  • Provide operational support for the correspondent channel and communicate process improvement efforts that enhance seller experience and customer service.
  • Identify recurring client pain points, training gaps, or process bottlenecks and recommend solutions that reduce friction points and improve ease of doing business. Support business continuity by serving as designated backup coverage for team workflows, queue management, or assigned client support responsibilities as needed.

Requirements
What we are looking for is...
  • High School diploma or GED required; bachelor's degree or equivalent mortgage experience preferred.
  • 3+ years mortgage industry experience in the areas of correspondent lending, client support, loan processing, post-closing, or underwriting.
  • Working knowledge of common mortgage documents.
  • Proficient in Microsoft Office (Outlook, Excel, Word, Teams) and comfortable learning and navigating mortgage LOS / portal / workflow systems. Demonstrated experience delivering white-glove service to clients by maintaining timely responsiveness, professionalism, and clarity in all interactions.
  • Strong organizational skills required with the ability to prioritize work to meet deadlines.
  • Knowledge of Agency (Fannie Mae & Freddie Mac), Government (FHA, VA, & USDA), and Non-Agency/Jumbo guidelines.
  • Ability to maintain a calm, diplomatic, and customer-focused approach when managing complex or high-pressure scenarios.
  • Strong training/presentation skills and the ability to explain processes and guidelines to external counterparties with varying levels of experience.
  • Strong interpersonal skills with the ability to build trust and credibility with correspondent sellers and cross-functional internal partners.

Our Benefits: Health, Vision, Dental, 401K, ESOP, 100% Tuition Assistance, 4 weeks paid time off, plus a few more.
About Merchants
Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana.
Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here .

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