Business Processor
Tampa, FL · On-site
File dealer agreements / correspondence, agent agreements / correspondence, rejections / overages ix. Verify coverage for customers / dealerships / lenders x. Various other projects / tasks as ...
Business Processor
Tampa, FL · On-site
File dealer agreements / correspondence, agent agreements / correspondence, rejections / overages ix. Verify coverage for customers / dealerships / lenders x. Various other projects / tasks as ...
Payment Correspondence Lead
Pomona, CA · On-site
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Payment Correspondence Lead
Pomona, CA · On-site
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Payment Correspondence Lead
Pomona, CA · On-site
$19.46 - $24.33/hr
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Payment Correspondence Lead
Pomona, CA · On-site
$19.46 - $24.33/hr
The Payment & Correspondence Lead assists the Supervisor in planning and directing the daily ... Uploads payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Senior Payment & Correspondence Processor
Pomona, CA · On-site
$16.96 - $22.90/hr
The Senior Payment & Correspondence Processor supports the main functions of the Tax Service Team ... Auto Agent, GovTech, and Grant Street) and ensures that procedures and policies are followed for ...
Senior Payment & Correspondence Processor
Pomona, CA · On-site
$16.96 - $22.90/hr
The Senior Payment & Correspondence Processor supports the main functions of the Tax Service Team ... Auto Agent, GovTech, and Grant Street) and ensures that procedures and policies are followed for ...
Senior Payment & Correspondence Processor
$16.75 - $19.75/hr
The Senior Payment & Correspondence Processor supports the main functions of the Tax Service Team ... Auto Agent, GovTech, and Grant Street) and ensures that procedures and policies are followed for ...
Senior Payment & Correspondence Processor
$16.75 - $19.75/hr
The Senior Payment & Correspondence Processor supports the main functions of the Tax Service Team ... Auto Agent, GovTech, and Grant Street) and ensures that procedures and policies are followed for ...
Customer care agent
Orlando, FL · On-site
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Customer care agent
Orlando, FL · On-site
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Customer care agent
Orlando, FL · On-site
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Customer care agent
Orlando, FL · On-site
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Customer care agent
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Customer care agent
$14.50 - $19.25/hr
CUSTOMER CARE AGENT- BILINGUAL SPANISH and/or PORTUGUESE Hours: This department is open 24 hours, 7 ... Ability to read and comprehend simple instructions, short correspondence and emails (in languages ...
Payment Correspondence Processor I
$16.02 - $20/hr
The Payment & Correspondence Processor I supports the main responsibilities of the Bill Acquisition ... Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Payment Correspondence Processor I
$16.02 - $20/hr
The Payment & Correspondence Processor I supports the main responsibilities of the Bill Acquisition ... Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant ...
Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr ... Ensure that all correspondence has been filed accordingly, with correct and updated information.
Reservation Agent Hôtel Barrière Le Fouquet's SoHo, 456 Greenwich St Base pay starts at $24/hr ... Ensure that all correspondence has been filed accordingly, with correct and updated information.
Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Ability to create professional business letter correspondence. * Must possess gracious people and ...
Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Ability to create professional business letter correspondence. * Must possess gracious people and ...
Managing agent's calendar & email correspondence. * Scheduling & overseeing payroll & bookkeeping, assuring all gets done on a timely basis. * Overseeing business tracking reports are done on a ...
Managing agent's calendar & email correspondence. * Scheduling & overseeing payroll & bookkeeping, assuring all gets done on a timely basis. * Overseeing business tracking reports are done on a ...
Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Ability to create professional business letter correspondence. * Must possess gracious people and ...
Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent, where every ... Ability to create professional business letter correspondence. * Must possess gracious people and ...
Contact Center Agent
Tampa, FL · On-site
$18 - $21/hr
... correspondence. Support a sales and service environment in conjunction with the Credit Unions ... A Contact Center Agent provides quality customer service & support to members and assures ...
Quick apply
Contact Center Agent
Tampa, FL · On-site
$18 - $21/hr
... correspondence. Support a sales and service environment in conjunction with the Credit Unions ... A Contact Center Agent provides quality customer service & support to members and assures ...
Contact Center Agent
Tampa, FL · On-site
$14.75 - $20/hr
Contact Center Agent As a Contact Center Agent, you will perform duties in a call center ... correspondence. Support a sales and service environment in conjunction with the Credit Unions ...
Contact Center Agent
Tampa, FL · On-site
$14.75 - $20/hr
Contact Center Agent As a Contact Center Agent, you will perform duties in a call center ... correspondence. Support a sales and service environment in conjunction with the Credit Unions ...
Advertising Sales Agent
Fontana, CA · On-site
$800 - $1K/wk
We are seeking an Advertising Sales Agent to join our team! You will be responsible for selling and ... Organize client correspondence and paperwork. Qualifications: * Previous experience in sales ...
Quick apply
Advertising Sales Agent
Fontana, CA · On-site
$800 - $1K/wk
We are seeking an Advertising Sales Agent to join our team! You will be responsible for selling and ... Organize client correspondence and paperwork. Qualifications: * Previous experience in sales ...
Advertising Sales Agent
Fontana, CA · On-site
$800 - $1K/wk
We are seeking an Advertising Sales Agent to join our team! You will be responsible for selling and ... Organize client correspondence and paperwork. Qualifications: * Previous experience in sales ...
Quick apply
Advertising Sales Agent
Fontana, CA · On-site
$800 - $1K/wk
We are seeking an Advertising Sales Agent to join our team! You will be responsible for selling and ... Organize client correspondence and paperwork. Qualifications: * Previous experience in sales ...
Collection Agent
Buffalo, NY · On-site
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Quick apply
Collection Agent
Buffalo, NY · On-site
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Collection Agent
Buffalo, NY · On-site
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Quick apply
Collection Agent
Buffalo, NY · On-site
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Collection Agent
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Quick apply
Collection Agent
$16 - $20/hr
Collect outstanding debts from clients through phone calls, emails, and written correspondence ... Previous experience as a Collection agent or in a similar position strongly preferred
Correspondence Agent information
See salary details
$26.5K - $29.7K
7% of jobs
$29.7K - $33K
11% of jobs
$36.1K is the 25th percentile. Wages below this are outliers.
$33K - $36.2K
7% of jobs
$36.2K - $39.4K
0% of jobs
$39.4K - $42.6K
0% of jobs
$42.6K - $45.9K
0% of jobs
$45.9K - $49.1K
3% of jobs
$49.1K - $52.3K
3% of jobs
$52.3K - $55.5K
8% of jobs
The median wage is $56.2K / yr.
$55.5K - $58.8K
48% of jobs
$58.8K - $62K
12% of jobs
$26.5K
$50K
$62K
How much do correspondence agent jobs pay per year?
As of Jun 9, 2026, the average yearly pay for correspondence agent in the United States is $49,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $57,500.00 per year, depending on experience, location, and employer.
What are some common challenges Correspondence Agents face when managing high volumes of customer inquiries?
Correspondence Agents often deal with large volumes of customer inquiries, which can create challenges in prioritizing responses and maintaining accuracy under time constraints. Keeping up with diverse queries requires strong organizational skills and attention to detail, as well as the ability to quickly adapt to changing guidelines or protocols. Collaborating closely with team members and other departments is essential to resolve complex issues efficiently and ensure consistent communication standards. Utilizing templates and customer relationship management tools can help agents streamline their workflow and maintain high-quality service.
What are Correspondence Agents?
Correspondence Agents are professionals responsible for handling written communications between an organization and its clients, customers, or partners. Their main duties include reading, analyzing, and responding to letters, emails, and other forms of correspondence. They ensure that all responses are accurate, timely, and adhere to company policies. Additionally, Correspondence Agents may track and resolve customer issues, maintain records of communications, and collaborate with other departments to address complex queries.
What is the difference between Correspondence Agent vs Customer Service Representative?
| Aspect | Correspondence Agent | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; communication skills | High school diploma or equivalent; communication skills |
| Work Environment | Office or remote; handling written communication | Office or call center; direct customer interaction |
| Employer & Industry Usage | Insurance, finance, government agencies | Retail, telecom, service industries |
| Search & Comparison Intent | Focus on written correspondence roles | Focus on direct customer interaction roles |
While both roles involve communication skills and similar credentials, Correspondence Agents primarily handle written communication such as emails and letters, often within specific industries like insurance or finance. Customer Service Representatives typically engage in direct, verbal customer interactions in retail or service sectors. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are the key skills and qualifications needed to thrive as a Correspondence Agent, and why are they important?
To thrive as a Correspondence Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, office productivity software (like Microsoft Office), and sometimes ticketing systems is often required. Excellent time management, problem-solving abilities, and a customer-oriented attitude help you stand out in this role. These skills ensure accurate, timely, and professional handling of customer inquiries, which is vital for maintaining company reputation and customer satisfaction.
More about Correspondence Agent jobs
What job categories do people searching Correspondence Agent jobs look for? The top searched job categories for Correspondence Agent jobs are:
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Job description
Job Duties:
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Laura Jones
- a. Contract Review
ii. Form usage
iii. Remittance registers- List Required information - Check #, months of waivers, Form(s) used, etc
- b. Processing
ii. Enter payments for business in PCRS
iii. Maintain a total of 300+ contracts keyed weekly
iv. Assist with set up of dealers- c. General Office
ii. Email
iii. Manage Voice mail
iv. Assist with incoming phone calls when receptionist not available
v. Handle phone calls received for department whether for individual requested or a co-worker
vi. Scan contracts, remit registers, dealer agreements, agent agreements
vii. File all business once keyed and scanned
viii. File dealer agreements / correspondence, agent agreements / correspondence, rejections / overages
ix. Verify coverage for customers / dealerships / lenders
x. Various other projects / tasks as assigned by manager or management
xi. Monthly billing of business
xii. Check in business received daily for processing & have copies of checks made- d. Reconciling
i. Create check requests to dealerships for overages / rejections
- Prioritization & Time Management: Ability to handle multiple tasks, meet deadlines, and manage expectations effectively.
- Attention to Detail: Keen eye for identifying discrepancies and ensuring the accuracy of financial data.
- Independence & Adaptability: Capable of working independently and adapting to new directives or changes from management.
- Communication Skills: Strong verbal and written communication skills for clear interaction with internal and external contacts.
- Data Entry Proficiency: Ability to input data accurately (minimum 45 words per minute).
- Account Reconciliation Expertise: Skilled in reconciling accounts and ensuring accuracy.
- Invoice & Statement Generation: Experience in creating invoices and account statements.
- Experience: Minimum of 2+ years of experience in an Accounts Receivable or data entry environment.
- High Accuracy: Strong emphasis on accuracy and attention to detail in all tasks.
- Efficiency: Ability to complete tasks efficiently while maintaining a high level of accountability.
- Time Management: Ability to meet monthly data entry and reporting deadlines.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact information
Laura Jones
About Ascendo Resources
Sourced by ZipRecruiter
Ascendo Resources is a highly recognized and specialized staffing and consulting firm based in Fort Lauderdale, FL, US. Operating within the industry of professional services, the firm specializes in placing accounting, finance, compliance, HR, banking, IT & administrative professionals in the best workplaces. Ascendo Resources was established in the year 2006 and has since expanded its reach across multiple states, showcasing its exceptional commitment to connecting job seekers with job opportunities.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Coral Gables, FL, US
Year founded
2008