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Corporate Help Desk Jobs (NOW HIRING)

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary Responsibilities Requisition Number: 2886 Job Title: Help Desk Technician Date Opened: 4/6/2026 Location:

PostNet

Help Desk Specialist

Lakewood, CO · On-site

$25/hr

The Help Desk Support Specialist acts as a key technical resource for our franchise network and corporate teams, delivering exceptional support while serving as a subject matter expert on our print ...

DCS Corp

Help Desk Specialist

Dayton, OH · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.

Fortidia US

Help Desk Specialist

Lakewood, CO · On-site

$25/hr

The Help Desk Support Specialist acts as a key technical resource for our franchise network and corporate teams, delivering exceptional support while serving as a subject matter expert on our print ...

Middleground Technologies

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

Must have a minimum of 3-5 years' work experience as a Help Desk II Technician in a corporate environment. Must have excellent knowledge of Microsoft Office applications and be able to support them.

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Note: This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work ... Provide daily help desk support for stores and end users with a focus on providing outstanding ...

BROAD RIVER RETAIL

Help Desk Analyst

Salem, OR · On-site

$50K - $55K/yr

AT A GLANCE The Help Desk team provides support to our corporate office staff, retail team members across all retail locations, and our distribution centers. The successful candidate for the Help ...

BROAD RIVER RETAIL

Help Desk Analyst

Salem, OR · On-site

$50K - $55K/yr

AT A GLANCE The Help Desk team provides support to our corporate office staff, retail team members across all retail locations, and our distribution centers. The successful candidate for the Help ...

DuraServ Corp

Help Desk Support Specialist

Coppell, TX · On-site

Help Desk Support Specialist Full Time Corporate Office, Coppell, TX, US 4 days ago Requisition ID: 3276 WHERE KNOWLEDGE MEETS PURPOSE. NINE REGIONS. HUNDREDS OF USERS. ONE PERSON THEY COUNT ON. When ...

Middleground It

Help Desk II

Chicago, IL · On-site

$20.50 - $27.75/hr

Must have a minimum of 3-5 years' work experience as a Help Desk II Technician in a corporate environment. * Must have excellent knowledge of Microsoft Office applications and be able to support them.

Arete Technologies, Inc.

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

... the present day corporate scenario and aspire to provide world-class services enabling the ... This is software based help desk role. Each position will act as a member of the Operations and ...

DuraServ Corp

Help Desk Support Specialist

Coppell, TX · On-site

Help Desk Support Specialist | IT | Tier II Support | Azure. O365. Dynamics 365. Own the Stack ... DuraServ Corporate | Coppell, TX | On-Site Role | No Travel Required This Is Where Tier II Actually ...

Cognex

Help Desk Technician

Natick, MA · Hybrid

$29 - $44/hr

The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365 ...

TES Staffing

Help Desk Technician

Greenport, NY · Hybrid

$47K - $58K/yr

Help Desk Technician Remote / Greenport, NY Salary: $47,000+-$58,000 annually, based on experience ... Our corporate headquarters are located in Albany, NY , this position will primarily work remotely ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We ... Collaboration - Work closely with management and IT teams to understand corporate objectives and ...

Kane is Able

Help Desk Support Technician

Scranton, PA · On-site

$58K - $62K/yr

The role of the Help Desk Technician is to assist internal and external customers who are ... Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when ...

Cognex Corporation

Help Desk Technician

Natick, MA · On-site

$29 - $44/hr

The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365 ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS

$17.75 - $24.25/hr

Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking ... Collaboration - Work closely with management and IT teams to understand corporate objectives and ...

Neumo

Help Desk Manager

Birmingham, AL · On-site

Manage all Help Desk activity which includes responding to calls from end-user clients, logging ... With the backing of four decades of public sector expertise and corporate capability, Neumo has ...

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Corporate Help Desk information

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How much do corporate help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for corporate help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a corporate help desk?

A Corporate Help Desk is a centralized support service within a company that assists employees with technical issues, such as computer problems, software troubleshooting, network access, and password resets. The help desk team acts as the first point of contact for employees seeking technical support and ensures that technology-related problems are resolved quickly and efficiently. Their goal is to minimize downtime and help employees stay productive by providing timely solutions and guidance.

What are the key skills and qualifications needed to thrive as a corporate help desk professional?

To thrive as a Corporate Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and customer service, typically supported by a degree or certification in IT or a related field. Familiarity with ticketing systems, remote support tools, and platforms like Windows, macOS, and Active Directory is commonly required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills are crucial to ensure prompt resolution of technical issues, maintain business productivity, and deliver excellent user support.

What are some common challenges faced by corporate help desk professionals, and how can they effectively address them?

Corporate Help Desk professionals frequently encounter challenges such as managing high volumes of support requests, handling urgent technical issues, and communicating with users who have varying levels of technical knowledge. To address these, it's important to prioritize tasks effectively, use ticketing systems to stay organized, and develop strong communication skills to explain solutions clearly. Collaborating closely with IT teams and regularly updating technical knowledge also help in resolving issues efficiently and maintaining high user satisfaction.

Are corporate help desk jobs still in demand?

Corporate help desk jobs remain in demand as organizations continue to rely on IT support for daily operations. These roles often require technical skills, customer service abilities, and familiarity with help desk software, and they are expected to grow with ongoing digital transformation efforts.

Is a corporate help desk a stressful job?

A corporate help desk job can be stressful due to high volumes of support requests, tight response times, and the need for strong problem-solving skills. However, stress levels vary depending on the work environment, workload, and individual resilience, with some roles offering structured schedules and training to manage pressure.

What cities are hiring for Corporate Help Desk jobs?

Cities with the most Corporate Help Desk job openings:

What are popular job titles related to Corporate Help Desk jobs?

For Corporate Help Desk jobs, the most frequently searched job titles are:

Corporate Help Desk jobs near you

Help Desk Technician

Metairie, LA • On-site

EDG Inc
See more jobs at EDG Incexternal

$18.50 - $25/hr

Full-time

Re-posted 12 days ago

Job description

Industry *Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary Responsibilities Requisition Number: 2886
Job Title: Help Desk Technician
Date Opened: 4/6/2026
Location: Metairie
Industry: Corporate
Department: Information Technology
Employment Type: Full-Time Regular
Part-Time Available: No
Eligible for US Work Authorization Sponsorship: No
FLSA Exemption: Non-Exempt
Job Summary:
The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.
Job Duties and Responsibilities:
• Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;
• Set up new hires with equipment and appropriate access to the company's system;
• Troubleshoot issues with equipment like printers, computers and servers
• Assist with the maintenance of the business software applications;
• Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;
• May confer with database programmers, analysts or other system administrators.
Qualifications (Knowledge, Skills and Abilities):
• High School diploma or the equivalent required;
• Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;
• Associates' Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;
• Tech savvy with working knowledge of office automation products, databases and remote control;
• Good understanding of computer systems, mobile devices and other tech products;
• Ability to diagnose and resolve basic technical issues;
• Proficiency in English;
• Excellent communication skills;
• Customer-oriented and cool-tempered.
Working Conditions:
• Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;
• Interaction with other team members, as well as supervisors and client personnel;
• Must be able to wear safety equipment as required by the safety department for personal protection;
• May be required to travel out of town on a periodic basis.
Physical Requirements (With or without Reasonable Accommodation):
• Must be able to lift and carry 20 pounds;
• Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;
• Ability to sit for prolonged periods of time;
• Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;
• Sufficient manual dexterity which permit the employee to perform routine office duties;
• Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.
This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

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