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Corporate Help Desk Jobs (NOW HIRING)

Concora Credit

Help Desk Manager

Beaverton, OR · On-site

... corporate PC's, laptops, printers, and devices • Troubleshoot and resolve a wide variety of ... Help Desk Technician in a Windows Networking environment • At least two years' experience ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

General working knowledge of corporate used computer systems, enterprise software/applications, and networks. * Ability to use Help Desk software. * Working knowledge of current corporate PC-based ...

Apex Systems

Help Desk

Salt Lake City, UT · On-site

$19.25 - $26.25/hr

Job#: 3045648 Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help ... corporate discount savings program and other discounts. In terms of professional development ...

AEG

Help Desk Technician

Indianapolis, IN · On-site

$19 - $25.75/hr

The IT Help Desk Technician serves as the primary IT support resource for corporate and shop operations when IT Administrators are supporting trackside activities and is expected to participate in ...

Solomon Page

Help Desk Analyst

Brooklyn, NY · On-site

$23 - $26/hr

Our client is seeking a Help Desk Analyst to support corporate, retail, and warehouse users across the organization. Reporting to the IT Service Manager, this role will provide technical support ...

Tecolote Research

Help Desk Professional

Arlington, VA · On-site

$50K - $60K/yr

The help desk professional is a crucial member of the Corporate Information Technology (IT) Group that manages the Company's technology infrastructure and user support systems, responsible for ...

DCS Corp

Help Desk Specialist

Westford, MA · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.

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Corporate Help Desk information

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How much do corporate help desk jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for corporate help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a corporate help desk?

A Corporate Help Desk is a centralized support service within a company that assists employees with technical issues, such as computer problems, software troubleshooting, network access, and password resets. The help desk team acts as the first point of contact for employees seeking technical support and ensures that technology-related problems are resolved quickly and efficiently. Their goal is to minimize downtime and help employees stay productive by providing timely solutions and guidance.

What are the key skills and qualifications needed to thrive as a corporate help desk professional?

To thrive as a Corporate Help Desk professional, you need a solid understanding of computer systems, troubleshooting, and customer service, typically supported by a degree or certification in IT or a related field. Familiarity with ticketing systems, remote support tools, and platforms like Windows, macOS, and Active Directory is commonly required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These skills are crucial to ensure prompt resolution of technical issues, maintain business productivity, and deliver excellent user support.

What are some common challenges faced by corporate help desk professionals, and how can they effectively address them?

Corporate Help Desk professionals frequently encounter challenges such as managing high volumes of support requests, handling urgent technical issues, and communicating with users who have varying levels of technical knowledge. To address these, it's important to prioritize tasks effectively, use ticketing systems to stay organized, and develop strong communication skills to explain solutions clearly. Collaborating closely with IT teams and regularly updating technical knowledge also help in resolving issues efficiently and maintaining high user satisfaction.

Are corporate help desk jobs still in demand?

Corporate help desk jobs remain in demand as organizations continue to rely on IT support for daily operations. These roles often require technical skills, customer service abilities, and familiarity with help desk software, and they are expected to grow with ongoing digital transformation efforts.

Is a corporate help desk a stressful job?

A corporate help desk job can be stressful due to high volumes of support requests, tight response times, and the need for strong problem-solving skills. However, stress levels vary depending on the work environment, workload, and individual resilience, with some roles offering structured schedules and training to manage pressure.

What cities are hiring for Corporate Help Desk jobs?

Cities with the most Corporate Help Desk job openings:

What are popular job titles related to Corporate Help Desk jobs?

For Corporate Help Desk jobs, the most frequently searched job titles are:

Corporate Help Desk jobs near you

Help Desk Manager

Beaverton, OR • On-site

Concora Credit
Finance and Insurance • 501 - 1,000 employees
Learn more about Concora Creditexternal

Full-time

Re-posted 13 days ago

Concora Credit rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Genesis Financial Solutions is the leader in the second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit. They are seeking a Help Desk Manager to oversee the IT Help Desk, manage staff, and ensure timely resolution of user issues in a Windows environment.
Responsibilities:
• Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management
• Collaborate with our help desk, networking, and systems teams on a variety of projects and issue resolution
• Provide training and direction to our team of four desktop and helpdesk support professionals
• Oversee the Help Desk’s response to end user requests for assistance in a timely and professional manner
• Maintain our inventory of corporate PC’s, laptops, printers, and devices
• Troubleshoot and resolve a wide variety of hardware and software issues
• Recommend purchase decisions related to hardware and software
• Provide executive support for remote and traveling employees with PC, laptop, and connectivity issues
• Oversee set up of new employee workstations including PC or laptop, phone, and account information
Qualifications:
Required:
• Bachelor’s degree in information technology, computer science, or related degree OR equivalent industry experience
• 5+ years’ experience working as a Help Desk Technician in a Windows Networking environment
• At least two years’ experience managing two or more employees in a Help Desk environment (or relevant technical and customer service management experience)
• Excellent attention to detail and quality, strong customer service skills, and organizational ability
• Proven skills troubleshooting a wide variety of hardware, software, and connectivity issues
Company:
Concora Credit provides consumer financing options for merchants and service providers in the United States. Founded in 2001, the company is headquartered in Beaverton, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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