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Core Customer Service Representative Jobs (NOW HIRING)

Lindsey Brothers Incorporated

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Customer Service Representative CSR

Virginia Beach, VA · On-site

$16 - $20/hr

Must believe in the company's Mission & Ethical Statements and Core Values and the CSR's work must reflect these beliefs. Must be familiar with all related job duties, complete and schedule all ...

RB Global Inc.

Customer Service Representative

Culpeper, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the ...

Premera Blue Cross

Customer Service Representative

$16.50 - $22.25/hr

Through applying Premera's core values and competencies, the CSR II provides inbound and outbound customer service support while ensuring delivery of accurate, complete, and timely information. CSR ...

Expand International

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Customer Service Representative (CSR)

Stratford, CT · On-site

$21 - $23/hr

Customer Service Representative Location: Stratford Connecticut Job Type: Full-Time- (in the office ... Our core value is being intelligent and innovative in everything we do. We continuously focus on ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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How much do core customer service representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for core customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Core Customer Service Representatives, and how can they be addressed?

Core Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying up-to-date with product or service changes. To address these, representatives benefit from strong communication skills, patience, and ongoing training. Many organizations offer support through team meetings, knowledge bases, and mentorship programs to help representatives resolve issues efficiently and maintain a positive customer experience.

What are Core Customer Service Representatives?

Core Customer Service Representatives are professionals who assist customers by addressing their inquiries, resolving issues, and providing information about products or services. They serve as the primary point of contact between a company and its customers, ensuring a positive customer experience through effective communication and problem-solving. Their responsibilities often include answering phone calls, responding to emails or chats, processing orders, and handling complaints. By maintaining a high level of professionalism and empathy, they help foster customer loyalty and satisfaction.

What is the difference between Core Customer Service Representative vs Customer Support Specialist?

AspectCore Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; technical certifications optional
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Industry UsageCustomer service across various industries including retail, telecom, bankingTechnical or product-specific support in tech, software, or electronics

The Core Customer Service Representative primarily handles general customer inquiries and provides basic support across industries. Customer Support Specialists often focus on technical or product-specific issues, requiring more specialized knowledge. While both roles involve assisting customers, the Customer Support Specialist may require additional technical skills, but both share similar credentials and work environments.

What are the key skills and qualifications needed to thrive as a Core Customer Service Representative, and why are they important?

To thrive as a Core Customer Service Representative, you need excellent communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is commonly required. Patience, active listening, and conflict resolution make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining the company's reputation.
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Core Customer Service Representative jobs near you

Customer Service Representative

Franchise Div Acct 10

Myrtle Beach, SC • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

The Customer Service Representative at American Leak Detection of Myrtle Beach, Charleston, Greater Augusta and Savannah is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Myrtle Beach, Charleston, Greater Augusta and Savannah area.
Benefits for our Customer Service Reps (CSRs):
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Salary: $20.00 - $25.00 per hour

Customer Service Reps (CSR) Core Responsibilities:
  • Answering the phones
  • Explaining our services to potential clients
  • Manage the customer experience
  • Scheduling of appointments
  • Dispatch, routing, and scheduling of jobs for our technicians
  • Shift: 8 hour daytime shift, full-time
  • Availability: General workday is Monday through Friday, occasional weekend availability may be required

Customer Service Representative (CSR) Qualifications:
  • Excellent customer service and telephone skills
  • Excellent written and oral communication skills
  • Proficiency in Microsoft Office Suite
  • Experience in the plumbing, restoration, or construction industries- a plus but not required
  • Experience using Salesforce is a plus but not required

About American Leak Detection:
American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40+ years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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