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Cook County Dispatch Jobs (NOW HIRING)

Pace Suburban Bus

Full Time Bus Operator

North Aurora, IL

$19.75 - $25.50/hr

Reporting to dispatcher via radio any route detours, or whenever passengers might require ... county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will ...

Pace Suburban Bus

Full Time Bus Operator

Elgin, IL

$25.48/hr

Reporting to dispatcher via radio any route detours, or whenever passengers might require ... county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will ...

Pace Suburban Bus

Full Time Bus Operator

Elgin, IL · On-site

$25.48/hr

Reporting to dispatcher via radio any route detours, or whenever passengers might require ... county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will ...

Pace Suburban Bus

Full Time Bus Operator

North Aurora, IL · On-site

$19.75 - $25.50/hr

Reporting to dispatcher via radio any route detours, or whenever passengers might require ... county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will ...

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All JobsCook County Dispatch Jobs

Cook County Dispatch information

See salary details

$30K

$62.9K

$103.5K

How much do cook county dispatch jobs pay per year?

As of Jul 14, 2026, the average yearly pay for cook county dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies also requiring certifications in emergency communication. The hiring process can be competitive due to the critical nature of the role and the need for strong communication and multitasking skills.

Where is Cook County dispatch located?

Cook County dispatch is typically based within Cook County, Illinois, and operates from a central communication center responsible for emergency and non-emergency calls. The dispatch center coordinates with local law enforcement, fire, and medical services to ensure prompt response to incidents.

What are the key skills and qualifications needed to thrive as a Cook County Dispatcher, and why are they important?

To thrive as a Cook County Dispatcher, you need strong multitasking abilities, clear communication skills, and a high school diploma or equivalent, with preference for dispatch or emergency services training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency protocols is typically required. Excellent stress management, decision-making, and interpersonal skills help dispatchers remain calm and effective during emergencies. These skills are crucial for ensuring timely and accurate emergency response, public safety, and efficient coordination between agencies.

What disqualifies you from being a dispatcher?

Disqualifications for a dispatcher position often include a criminal record, especially for offenses related to dishonesty or violence, poor communication skills, or a lack of necessary certifications such as CPR or emergency dispatch training. Additionally, candidates must typically pass background checks, drug tests, and have a valid driver's license if required by the employer.

How to become a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, pass a background check, and complete dispatcher training which includes emergency communication protocols and often certification. Strong communication skills, the ability to remain calm under pressure, and familiarity with dispatch software are essential for success in this role.

What is a Cook County Dispatcher?

A Cook County Dispatcher is a professional responsible for receiving emergency and non-emergency calls, dispatching police, fire, or medical services, and coordinating communication between first responders in Cook County, Illinois. They use specialized equipment to relay information quickly and accurately, ensuring public safety and efficient response times. Dispatchers must remain calm under pressure, make quick decisions, and provide critical instructions to callers until help arrives. The role is essential to the functioning of emergency services in the county.

What are some common challenges faced by a Cook County Dispatch professional, and how can they be managed effectively?

Cook County Dispatch professionals often encounter high-pressure situations where quick decision-making and clear communication are crucial. Managing multiple calls and coordinating with first responders can be challenging, particularly during peak hours or emergency incidents. To handle these stressors effectively, dispatchers rely on strong organizational skills, continuous training, and a supportive team environment. Regular debriefings and access to wellness resources also help manage stress and maintain high performance on the job.
What states have the most Cook County Dispatch jobs? States with the most job openings for Cook County Dispatch jobs include:
What job categories do people searching Cook County Dispatch jobs look for? The top searched job categories for Cook County Dispatch jobs are:
Cook County Dispatch jobs near you
Infographic showing various Cook County Dispatch job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatcher and Supervisor II

Dispatcher and Supervisor II

Pace Suburban Bus

Markham, IL • On-site

$56K - $123K/yr

Full-time

Re-posted 3 days ago

Job description


Job Description:
Under the direction of the Superintendent of Transportation, Division Manager, or designee, the Dispatcher and Supervisor performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including:
  1. Investigating accidents and passenger incidents and assisting with vehicle breakdowns.
  2. Monitoring the performance of Bus Operators to ensure that fixed route service is provided and that Bus Operators perform in accordance with Pace standards.
  3. Performing field supervision of Pace fixed route service, special events, and other activities; and performing security checks at transit centers and park-n-rides.

Dispatch functions include:
  1. IBS supervision and coordination of bus routes and Bus Operators.
  2. Maintaining work assignment board on a daily basis.
  3. Operating and monitoring radio and IBS; responding to calls.
  4. Coordinating detours and notifying proper authorities in emergencies, breakdowns, or upon Bus Operator's request.
  5. Operating a bus when required.
  6. Generating and maintaining dispatch paperwork.
  7. Answering telephone calls and responding to inquiries.
  8. Performing other duties as assigned or required.

The performance of these duties may be required at any time of the day and night, any day and night of the week. This is a safety sensitive position and subject to random drug and alcohol testing.
Qualifications
Age:
Must be 21 years of age or older.
Education:
Must have at minimum a high school diploma or equivalency.
Experience:
Must have at least 3 years' experience in transportation with a good work record, including attendance history; supervisory experience is preferred.
Certifications:
Must have or be able to obtain (within 6 months of being hired) a valid Class "B" Commercial Driver's License with air brake and passenger endorsements, and have, or obtain (within 6 months of being hired) a DOT card.
Proficiencies:
Must have knowledge of the service area, particularly routes that originate from this facility.
Must demonstrate intermediate proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint.
Must possess and demonstrate excellent interpersonal skills: good written and verbal communication skills.
Must be able to maintain professional composure when confronted with difficult situations; and make quick and accurate decisions.
Must be able to handle confidential and/or sensitive information in a professional manner.
Physical Requirements:
This role requires sitting for extended periods, typing on a computer, and attending meetings.
Working Conditions:
This position is based on an office setting, with standard office equipment, including a computer, phone, and desk space.
The business needs of Pace may require operating a bus in all weather conditions and being exposed to inclement weather.
This position is not eligible for a hybrid work schedule or remote work.
Salary:
Full Salary Range: $56,523 - $123,507
Midpoint: $90,015
Anticipated Starting Salary Range: $56,523 - $73,269
Pace provides full pay ranges so candidates can consider their long-term growth potential.
BENEFITS SUMMARY
About Us
Pace, the Suburban Bus Division of the Regional Transportation Authority ("Pace"), was established to aid and assist public transportation in the six-county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.
As an equal opportunity employer, Pace seeks to employ qualified personnel in all job classifications and to provide equal opportunities in a manner that will not discriminate against any person because of actual or perceived race, color, religion, sex, age, national origin, ancestry, pregnancy, marital or civil union status, citizenship status, disability, military or veteran status, sexual orientation, gender identity or expression, order of protection status, childbirth, medical conditions related to pregnancy or childbirth, genetic information, or any other protected characteristic defined under applicable law.
Thank you for your interest in Pace. If you are having difficulty completing this application or require other assistance, please contact Devlin Collins at devlin.collins@pacebus.com.

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