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Control Tower Coordinator Jobs (NOW HIRING)

DSV A/S

Manager, Import Control Tower

Kent, WA · On-site

Manager, Import Control Tower - 126217 Time Type: Full Time Summary This role will oversee the coordination of import ocean and air import operations and manage the control tower function to ensure ...

BizTek People

Operations Control Tower

Manhattan, NY · On-site

Lead automation of Operations reporting by defining requirements, coordinating with IT, and ... Operations Control Control Tower Operational Risk Banking Operations Capital Markets Risk And ...

Pae

$20.25 - $25/hr

The Port Control Tower Watch will be responsible for the safe, efficient, and orderly management of harbor operations by coordinating vessel movements, assigning docking and mooring locations, and ...

DSV A/S

Senior Control Tower Specialist

Columbia, SC · On-site

$53K - $66K/yr

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is responsible for overseeing and coordinating transportation and logistics operations to ensure ...

DSV A/S

Senior Control Tower Specialist

Auburn Hills, MI · On-site

$50K - $59K/yr

Senior Control Tower Specialist Time Type: Full Time Summary The Senior Control Tower Specialist is responsible for overseeing and coordinating transportation and logistics operations to ensure ...

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How much do control tower coordinator jobs pay per year?

As of Sep 14, 2026, the average yearly pay for control tower coordinator in the United States is $77,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a control tower coordinator?

Control Tower Coordinators are professionals responsible for overseeing the flow of information and operations within a supply chain, logistics, or transportation environment. They monitor shipments, resolve issues, and communicate with various stakeholders to ensure that goods move efficiently and according to schedule. Their role often involves using specialized software to track progress, address disruptions, and provide real-time updates to customers and internal teams. By proactively managing logistics activities, Control Tower Coordinators help improve efficiency, minimize risks, and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a control tower coordinator?

To thrive as a Control Tower Coordinator, you need strong analytical skills, knowledge of supply chain logistics, and typically a degree in business, logistics, or a related field. Familiarity with transportation management systems (TMS), enterprise resource planning (ERP) software, and real-time tracking tools is commonly required. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating across multiple stakeholders and managing exceptions. These skills ensure efficient supply chain operations, quick resolution of disruptions, and high customer satisfaction.

What are some common challenges faced by a control tower coordinator, and how can they be addressed?

Control Tower Coordinators often deal with rapidly shifting logistics scenarios, such as unexpected delays, capacity constraints, or disruptions in the supply chain. Staying proactive and maintaining clear communication with carriers, suppliers, and internal stakeholders is key to managing these challenges. Utilizing real-time tracking tools and data analytics helps in identifying potential issues early, allowing for quick problem-solving and minimizing negative impacts. Building strong relationships with partners and having contingency plans in place further enhances resilience in the role.

What cities are hiring for Control Tower Coordinator jobs?

Cities with the most Control Tower Coordinator job openings:

What states have the most Control Tower Coordinator jobs?

States with the most job openings for Control Tower Coordinator jobs include:

What are popular job titles related to Control Tower Coordinator jobs?

For Control Tower Coordinator jobs, the most frequently searched job titles are:

Control Tower Specialist

Elgin, SC • On-site

Abacus Solution Group
See more jobs at Abacus Solution Groupexternal

Other

Posted 18 days ago

Job description

Control Tower Specialist

Summary

The Control Tower Specialist is responsible for coordinating and managing customer service requests to ensure expectations are met or exceeded while achieving key performance goals. This role works closely with customers, suppliers, logistics service providers, vendors, and internal teams to ensure service requests and shipments are handled accurately and in a timely manner.

The Control Tower Specialist will be responsible for tracking shipments, coordinating load planning, monitoring inventory levels, and proactively resolving or escalating issues related to the logistics operations of assigned accounts.

Duties and Responsibilities

  • Work closely with internal team members and external partners to meet or exceed customer service requirements.
  • Coordinate and manage the movement of goods from suppliers to customers.
  • Communicate with customers, suppliers, vendors, and logistics service providers to ensure shipments are delivered on time and according to customer requirements.
  • Track shipments and monitor inventory levels to ensure accurate and efficient operations.
  • Execute load planning and optimization strategies to support efficient transportation and delivery.
  • Identify, resolve, and escalate issues that arise during the shipping process, including delays, damages, lost shipments, and other service-related concerns.
  • Develop and maintain positive relationships with customers and business partners.
  • Ensure assigned key performance factors and service goals are achieved.
  • Maintain accurate data capture and timely system entry.
  • Provide remote and on-site support to customer service, material planning, logistics, and supply chain teams as needed.
  • Utilize established quality processes to resolve customer, vendor, and operational issues.
  • Assist with the start-up and implementation of new customer accounts.
  • Proactively anticipate and address potential issues involving customers, vendors, partners, and internal teams.
  • Participate in special projects and other assignments as needed.
  • Perform other duties as assigned.

Education and Experience

  • Minimum of 2 years of experience in logistics, customer service, supply chain, or a related field.
  • High School Diploma or GED preferred.

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