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Contractual It Service Manager Jobs (NOW HIRING)

Oversees IT service delivery operations across contracted support teams, ensuring compliance with ... Manage day-to-day IT support operations and personnel across all tiers. Monitor SLA performance ...

$80 - $100/hr

Wir sind der Motor für eine schnelle und pragmatische Umsetzung zum Wohle unserer Patient:innen. Verstärke zum nächstmöglichen Zeitpunkt unser Team IT Service Management in der Helios IT Service ...

Combining process management and industry best practices into a standard approach that enables the organization to deliver quality IT services to meet business needs and adhere to service-level ...

Just Solutions, Inc. in Fairport, NY is seeking a full-time IT Service Delivery Manager to help lead our growing service organization. You will earn $60,000 - $80,000 per year , along with the ...

... IT services while aligning regional IT operations with global standards and business objectives. The successful candidate will provide technical leadership, manage regional IT teams and vendors ...

Perks include competitive salary, excellent benefits, matching 401K and more! \n \n \n \n The Senior IT Service Engineer provides technical leadership and exceptional customer service for managed ...

Summary The ITSM Analyst manages and continuously improves global IT Service Management processes aligned with ITIL, Site Reliability Engineering, and disaster recovery readiness practices. The role ...

Manager of IT Services

Columbia, MD · On-site

$125 - $150/hr

Key Responsibilities: IT Service Management * Manage IT support services delivered through collaboration with MKI and other technology partners. * Ensure service quality, Service-Level Agreement ...

IT Manager

Houston, TX · On-site

$90K - $111K/yr

We seek those who share our commitment to customer service, innovation, and ingenuity. Role Overview: As the IT Manager at ERock, you will lead the delivery, reliability, and continuous improvement ...

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Contractual It Service Manager information

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$33K

$70K

$118.5K

How much do contractual it service manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for contractual it service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of It Service Manager jobs?

The most popular types of It Service Manager jobs are:

What are popular job titles related to Contractual It Service Manager jobs?

For Contractual It Service Manager jobs, the most frequently searched job titles are:

IT Service Manager

Vienna, VA • On-site

AAC
51 - 200 employees

Full-time

Re-posted 5 days ago


Job description

Oversees IT service delivery operations across contracted support teams, ensuring compliance with contract service standards, SLAs, and performance objectives. This role provides operational leadership, process governance, and continual service improvement.

Position requires on-site support.

Responsibilities may include, but are not limited to:

      Manage day-to-day IT support operations and personnel across all tiers.

      Monitor SLA performance, queue health, ticket quality, and resolution timeliness.

      Drive continuous improvement initiatives for service delivery processes.

      Create and maintain service desk procedures, workflows, and knowledge documentation.

      Engage with stakeholders to ensure service stability and responsiveness.

      Provide leadership guidance, coaching, and performance oversight for support teams.