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Contract Remote Inbound Customer Service Representative Jobs

Sharecare

Customer Service Representative - Remote

$16.50 - $22.25/hr

The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine ...

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How much do contract remote inbound customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for contract remote inbound customer service representative in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

What cities are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities with the most Contract Remote Inbound Customer Service Representative job openings:
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs? The most popular types of Remote Inbound Customer Service Representative jobs are:
What states have the most Contract Remote Inbound Customer Service Representative jobs? States with the most job openings for Contract Remote Inbound Customer Service Representative jobs include:
Contract Remote Inbound Customer Service Representative jobs near you

Remote Inbound/Outbound Sales Representative

CUORE

Richmond, VA • On-site, Remote

Full-time

Posted 22 days ago

Job description

Job Title:
Remote Inbound/Outbound Sales Representative
Location:
Remote (Work from Home - U.S. Based Applicants Only)
Job Type:
Full-Time Only
Commission + Base Pay (Uncapped Commissions)
JOB DESCRIPTION
The Inbound/Outbound Sales Representative-Remote works from home and interfaces with customers via inbound/outbound calls. This position provides sales, customer service support and resolution of routine problems and questions regarding clients' products and/or services.
About the Role:
Do you love talking to people, closing deals, and making money from the comfort of your own home? We're looking for friendly, motivated, and goal-oriented Sales Agents to join our remote team. You'll be working with inbound and outbound calls to connect with new potential customers and donors who have already inquired and shown interest in our products or services.
If you're confident on the phone, highly motivated, love building relationships, and aren't afraid to go after your goals - this gig's for you.
Key Responsibilities:
  • Handle inbound and outbound calls from potential customers/donors with professionalism and a consultative sales approach.
  • Identify customer needs and recommend appropriate products or services.
  • Meet or exceed daily/weekly/monthly sales/donation targets and KPIs.
  • Meet or exceed daily/weekly/monthly QA target scores
  • Provide exceptional post-sale customer service as needed.
Qualifications:
  • 1-2 years of sales experience (inbound/outbound, telemarketing, or similar roles preferred).
  • Excellent verbal and written communication skills.
  • Proficiency in fast-paced multi-tasking
  • Strong negotiation and closing skills.
  • Self-motivated with a positive attitude and strong work ethic.
  • A basic understanding of upselling, persuasion, building relationships, and communication skills
  • Comfortable working independently in a remote environment.
  • Proficient with technology and basic computer applications (Google Workspace, Slack, Microsoft Office/teams, etc.).
  • Experience working in a remote sales environment.
  • Quiet home office setup is required. No background noise.
  • A reliable wired internet connection is required-Wi-Fi is not acceptable. The system must be connected via Ethernet directly to the ISP's router and to the workstation. Minimum bandwidth of 50 Mbps for both upload and download are mandatory

What We Offer:
  • Competitive base salary + uncapped commission.
  • Flexible working hours are preferred, day and evenings. (Weekends are mandatory- No exceptions).
  • Comprehensive onboarding and ongoing training and coaching.
  • Supportive and collaborative tight knit remote team culture.
  • All computer equipment and software will be supplied by Cuore

Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
How to Apply:
If this sounds like a fit, send us your resume and a quick note about why you'd crush it in this role. We can't wait to meet you!

Apply