Boise, ID · Remote
$18 - $22/hr
As a remote Customer Service Rep, you will begin each day as the primary point of contact for customers, managing a high volume of inbound calls. You will be responsible for maintaining control of ...
Boise, ID · Remote
$18 - $22/hr
As a remote Customer Service Rep, you will begin each day as the primary point of contact for customers, managing a high volume of inbound calls. You will be responsible for maintaining control of ...
Meridian, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Meridian, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Caldwell, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Caldwell, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Pocatello, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Pocatello, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Nampa, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Nampa, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Idaho Falls, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Idaho Falls, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Coeur D Alene, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Coeur D Alene, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Boise, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Boise, ID · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Boise, ID · Remote
$13.75 - $18.75/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Boise, ID · Remote
$13.75 - $18.75/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Boise, ID · Remote
$13.75 - $18.75/hr
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships.
Boise, ID · Remote
$13.75 - $18.75/hr
Overview Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships.
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Quick apply
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Boise, ID · Remote
$15/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Answer inbound customer calls regarding internet services * Troubleshoot internet connectivity ...
Boise, ID · Remote
$15/hr
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Answer inbound customer calls regarding internet services * Troubleshoot internet connectivity ...
Boise, ID · On-site +1
$14.75 - $20/hr
Company Description Take inbound calls from HP's Small & Medium Business customers to answer ... service or support role - Issue resolution expertise (problem solving & decision making ...
Boise, ID · On-site +1
$14.75 - $20/hr
Company Description Take inbound calls from HP's Small & Medium Business customers to answer ... service or support role - Issue resolution expertise (problem solving & decision making ...
Idaho Falls, ID · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Idaho Falls, ID · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Coeur D Alene, ID · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Coeur D Alene, ID · Remote
$15.25 - $20.25/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Boise, ID · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Boise, ID · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Nampa, ID · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Nampa, ID · Remote
$14.75 - $19.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Caldwell, ID · Remote
$14 - $18.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Caldwell, ID · Remote
$14 - $18.75/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Pocatello, ID · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Pocatello, ID · Remote
$15.25 - $20.50/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Meridian, ID · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
Meridian, ID · Remote
$15 - $20/hr
Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
$18 - $22/hr
Full-time
Retirement, PTO
Re-posted 18 days ago
Upfront Plumbing, Drains, Heating, and Air is currently seeking a full-time Customer Service Rep to join our remote team, serving the Idaho (Boise area) market. This is a full-time, year-round position offering stability, an hourly wage of $18 – $22 depending on experience, and a comprehensive benefits package that includes:
YOUR DAY-TO-DAY:
The Customer Service Rep will work remotely from 8:00 a.m. to 5:00 p.m., Monday through Friday, with occasional on-call responsibilities. This schedule provides a consistent workweek while allowing you to perform your duties from a professional home office setup.
As a remote Customer Service Rep, you will begin each day as the primary point of contact for customers, managing a high volume of inbound calls. You will be responsible for maintaining control of each conversation, efficiently gathering necessary information, and ensuring calls are handled promptly without delay. Your tasks will include scheduling jobs by matching technicians to the appropriate assignments based on urgency, location, and skill set. Throughout the day, you will serve as the main communication liaison among customers, technicians, and management, keeping all parties informed of updates and changes. You will also be responsible for confirming appointments, rescheduling as needed, updating records, and ensuring that every customer interaction is completed with accuracy and follow-through.
REQUIREMENTS:
APPLY WITH PURPOSE:
If you are interested in this remote opportunity and meet the requirements, we encourage you to complete our mobile-friendly application.
LEARN MORE ABOUT OUR MISSION:
For nearly twenty years, Upfront Plumbing Drains Heating and Air has delivered a new standard of service to the community. Our team is committed to improving challenging situations while upholding the highest standards of health and sanitation. As a licensed, bonded, and insured company, we are known for getting the job done quickly and correctly, earning the trust of our community.
We are a motivated team that thrives in a relaxed and supportive environment. Our culture encourages success without sacrificing passion. We strive to be a company where employees can build long-term careers, achieve their goals, and feel appreciated as part of a growing organization.
