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Contract Remote Inbound Customer Service Representative Jobs in Columbus, OH

GWC Warranty

Customer Service Representative

Columbus, OH

$15 - $20.25/hr

Customer Service Representative APCO Holdings partners with dealerships across North America to ... inbound calls while maintaining strong service levels * Answer questions about coverage, contracts ...

Lincare Holdings

Customer Service Rep

Logan, OH

$13.50 - $18.25/hr

Customer Service Representative This employee communicates with customers for the purposes of ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

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Contract Remote Inbound Customer Service Representative information

See Columbus, OH salary details

$9

$16

$25

How much do contract remote inbound customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for contract remote inbound customer service representative in Columbus, OH is $16.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.64 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or incentives.

How to make 2000 a week working from home?

A Contract Remote Inbound Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours per week, and handling high call volumes or specialized accounts. Increasing earnings may involve gaining relevant skills, certifications, or experience to qualify for higher-paying roles or bonuses, and utilizing productivity tools to maximize efficiency.

Which company is 100% remote?

Many companies hiring Contract Remote Inbound Customer Service Representatives operate fully remotely, including large corporations and customer service providers. These companies typically offer remote work environments, flexible schedules, and require skills in communication and problem-solving. It's important to verify each company's remote work policy during the application process.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

How to make $1000 a week remote?

A Contract Remote Inbound Customer Service Representative can earn $1000 or more weekly by working full-time hours, typically 40 hours per week, and gaining experience in customer support, communication skills, and familiarity with CRM tools. Some companies offer higher pay rates or bonuses for performance, language skills, or specialized knowledge, which can help increase weekly earnings.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Columbus, OH? The most popular types of Remote Inbound Customer Service Representative jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Columbus, OH with the most Contract Remote Inbound Customer Service Representative job openings:
Contract Remote Inbound Customer Service Representative jobs near you
Inbound Customer Service

Inbound Customer Service

Arise Virtual Solutions

Columbus, OH • Remote

Full-time

Posted 11 days ago

Job description

Inbound Customer Service
If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise® Platform. This program needs customer-focused individuals to help support callers with financial transactions. Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. This is a fast-paced, high-call volume program currently available through the Arise® Platform.
The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.
The Arise® Platform has various well-known clients available-including this opportunity with a leading financial services and payments provider supporting prepaid card programs-and you could start earning in just a few weeks.
What you will do in this Inbound Customer Service role:
  • Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature.
  • Resolve concerns related to prepaid debit and credit cards, including card activation, balances, disputes, lost/stolen cards, and policy or procedural questions.
  • Support federal benefit recipients by managing prepaid debit card accounts, resolving transaction disputes, checking balances, and handling reports of lost or stolen cards.
  • Assist with payroll card issues, fund transfers, and payment solutions.
  • Deliver excellent service by actively listening and helping callers uncover the best solution.
  • Follow strict data-protection protocols and adhere to all applicable regulations.

What's needed to service this client:
  • Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
  • Financial services and banking experience strongly preferred-ideal agents have a background in financial services, prepaid products, credit, or banking support.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
  • High School diploma or equivalent.
  • Background check, drug test, and fingerprinting required. Agents must agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted. Photo ID verification is also required.

Equipment & technology required for this program:
  • Windows 11 (most recent version, fully patched with no pending updates).
  • 8 GB RAM or greater.
  • Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
  • Dual monitors required.
  • Webcam required-you must be on camera during all class and engagement activities.
  • Hardwired Ethernet connection required.
  • Apple or Android cell phone for secondary code verification.
  • YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

What would be great to have:
  • Two or more years of experience in a customer-facing call center environment, ideally with a financial institution, online bill pay service, or technical support.
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).
  • Background supporting elderly, disabled, or low-income populations, or familiarity with government benefits.
  • Ability to support callers with low digital or financial literacy.

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check, drug test, and fingerprinting are required.
This opportunity is not available to residents of Delaware, Hawaii, Indiana, Michigan, Nevada, or New Mexico.

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