Join Our Team as a Remote Inbound Customer Service Representative! OneTouch Direct is not your ... Contract type: Indefinite term Training * Duration: 1 week * Modality: On-site at Connecta 80 ...
Join Our Team as a Remote Inbound Customer Service Representative! OneTouch Direct is not your ... Contract type: Indefinite term Training * Duration: 1 week * Modality: On-site at Connecta 80 ...
Remote Inbound Customer Support & Sales for Danish (C1 Minimun) Freelancers Madrid, Spain Or refer ... Present products and services professionally * Identify customer needs and close sales ...
Remote Inbound Customer Support & Sales for Danish (C1 Minimun) Freelancers Madrid, Spain Or refer ... Present products and services professionally * Identify customer needs and close sales ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Work Remote work is available for candidates whose internet service speeds consistently meet ... this opportunity as an Inbound Customer Service Representative at Arrowhead Promotion and ...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Inbound Customer Service Representative
Atlanta, GA · On-site +1
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Inbound Customer Service Representative
Atlanta, GA · On-site +1
Remote Customer Service Representative What will I do as a Remote Customer Service Representative ... Deliver world-class customer service by responding to inbound calls; providing product knowledge ...
Remote Inbound Customer Support & Sales for Swedish (C1 Minimun) Freelancers Barcelona, Spain Or ... Present products and services professionally * Identify customer needs and close sales ...
Remote Inbound Customer Support & Sales for Swedish (C1 Minimun) Freelancers Barcelona, Spain Or ... Present products and services professionally * Identify customer needs and close sales ...
Inbound Customer Service Rep (Remote)
Indianapolis, IN · Remote
$15.75 - $20.50/hr
... customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities * Manage large amounts of inbound calls with efficiency and courtesy
Quick apply
Inbound Customer Service Rep (Remote)
Indianapolis, IN · Remote
$15.75 - $20.50/hr
... customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities * Manage large amounts of inbound calls with efficiency and courtesy
Remote customer service representative
$16.50 - $22.25/hr
Remote Customer Service Representative We are seeking dedicated, reliable individuals to join our ... Handle inbound customer calls, chats, and/or emails in a professional manner. * Assist customers ...
Remote customer service representative
$16.50 - $22.25/hr
Remote Customer Service Representative We are seeking dedicated, reliable individuals to join our ... Handle inbound customer calls, chats, and/or emails in a professional manner. * Assist customers ...
REMOTE Inbound Customer Service Agent
Atlanta, GA · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
REMOTE Inbound Customer Service Agent
Atlanta, GA · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
Remote Inbound Customer Service Agent - 8.2 Start
AL · On-site +1
$18/hr
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
Remote Inbound Customer Service Agent - 8.2 Start
AL · On-site +1
$18/hr
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) to join our August 17th class. As a Traveler Advisor you will be responsible for taking inbound calls from GCC ...
REMOTE Inbound Customer Service Agent
Dallas, TX · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
REMOTE Inbound Customer Service Agent
Dallas, TX · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
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Inbound Benefit Customer Service (Remote)
Buffalo, NY · Remote
$18/hr
A-Line is seeking Customer Service Representatives to support members with benefit enrollment and ... INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Location: Buffalo, NY ...
Quick apply
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Inbound Benefit Customer Service (Remote)
Buffalo, NY · Remote
$18/hr
A-Line is seeking Customer Service Representatives to support members with benefit enrollment and ... INBOUND BENEFIT ENROLLMENT CALL CENTER CUSTOMER SERVICE REPRESENTATIVE Location: Buffalo, NY ...
REMOTE Inbound Customer Service Agent
Wilmington, DE · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
REMOTE Inbound Customer Service Agent
Wilmington, DE · On-site +1
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
NexusOP.com ) is a provider of support services for large clients based in the United States and overseas. All the calls we handle are with people with whom our clients already have an existing ...
Be Seen First
Inbound Benefit Customer Service (Remote)
San Diego, CA · Remote
$18.50/hr
REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate ... Respond to inbound customer inquiries regarding healthcare and pension benefits. * Provide support ...
New
Quick apply
Be Seen First
Inbound Benefit Customer Service (Remote)
San Diego, CA · Remote
$18.50/hr
REMOTE BENEFIT CUSTOMER SERVICE REPRESENTATIVE Location: San Diego, CA (Remote or Onsite) Pay Rate ... Respond to inbound customer inquiries regarding healthcare and pension benefits. * Provide support ...
New
Remote Inbound Insurance Representatives
Sacramento, CA · On-site +1
$17/hr
As an Inbound Insurance Representative, you will: * Handle a high volume of inbound customer calls ... Educate customers on available products, services, and program benefits * Process claims and ...
Remote Inbound Insurance Representatives
Sacramento, CA · On-site +1
$17/hr
As an Inbound Insurance Representative, you will: * Handle a high volume of inbound customer calls ... Educate customers on available products, services, and program benefits * Process claims and ...
Contract Remote Inbound Customer Service Representative information
See salary details
$10.10 - $11.56
4% of jobs
$11.56 - $13.02
10% of jobs
$14.02 is the 25th percentile. Wages below this are outliers.
$13.02 - $14.49
16% of jobs
The median wage is $15.78 / hr.
$14.49 - $15.95
23% of jobs
$15.95 - $17.42
17% of jobs
$17.85 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.88
17% of jobs
$18.88 - $20.35
4% of jobs
$20.35 - $21.81
6% of jobs
$21.81 - $23.27
1% of jobs
$23.27 - $24.74
0% of jobs
$24.74 - $26.20
1% of jobs
$10
$16
$26
How much do contract remote inbound customer service representative jobs pay per hour?
What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
$100K/yr
Other
Re-posted 17 days ago
OneTouch Direct rating
5.2
Based on 9 frontline employees who took The Breakroom Quiz
437th of 485 rated business services
Job description
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
We are seeking dedicated and enthusiastic bilingual individuals to join our customer service team! As a Remote Inbound Customer Service Representative, you will provide exceptional support to our diverse customer base, assisting them in both English and another language of your choice. Your contributions will ensure that every customer feels valued and understood.
Role OverviewDo you have strong English communication skills and a passion for helping customers? Join our team and deliver world-class support through voice and email channels.
Responsibilities
- Handle inbound customer inquiries via phone calls and email.
- Provide clear, timely, and professional solutions.
- Ensure a positive and satisfactory customer experience.
- Document interactions and follow up on cases.
Employment Conditions
- Base salary: $2,400,000 COP
- Connectivity allowance: $100,000 COP
- Transportation allowance: per Colombian law
- Schedule: 36 hours per week
- Operating hours: 8:00 a.m. – 9:00 p.m.
- Work modality: Remote (operations)
- Contract type: Indefinite term
Training
- Duration: 1 week
- Modality: On-site at Connecta 80 facility
- Nesting: 1 week with operational support
About OneTouch Direct
Sourced by ZipRecruiter
Industry
Marketing
Company size
501 - 1,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1998