Indianapolis, IN · On-site +1
$14.75 - $19/hr
... customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities * Manage large amounts of inbound calls with efficiency and courtesy
Indianapolis, IN · On-site +1
$14.75 - $19/hr
... customer satisfaction at the forefront of their decision-making and communication. Call Center Representative Responsibilities * Manage large amounts of inbound calls with efficiency and courtesy
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
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As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Valparaiso, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Valparaiso, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Noblesville, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Noblesville, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Crown Point, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Crown Point, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Muncie, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Muncie, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Carmel, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Carmel, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Hammond, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Hammond, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
West Lafayette, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
West Lafayette, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Indianapolis, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Indianapolis, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Fort Wayne, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Fort Wayne, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Kokomo, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Kokomo, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Fishers, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Fishers, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
South Bend, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
South Bend, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Lafayette, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Lafayette, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Columbus, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Columbus, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Evansville, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Evansville, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Anderson, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Anderson, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Greenwood, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Greenwood, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Gary, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
Gary, IN · Remote
$20/hr
Requirements * Experience taking inbound and outbound calls. * Computer skills, including ... Ability to provide services pursuant to your contract independently. Preferred Qualifications
| Aspect | Contract Remote Inbound Customer Service Representative | Contract Remote Outbound Customer Service Representative |
|---|---|---|
| Primary Role | Handles incoming customer inquiries, provides support, and resolves issues | Contacts customers proactively, promotes products/services, and follows up on leads |
| Work Environment | Remote, customer support centers or home offices | Remote, sales-focused call centers or home offices |
| Required Skills | Excellent communication, problem-solving, patience | Persuasive communication, sales skills, resilience |
| Common Certifications | Customer service certifications, communication skills training | Sales training, customer engagement certifications |
While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.
The most popular types of Remote Inbound Customer Service Representative jobs in Indiana are:
Indianapolis, IN • On-site, Remote
$14.75 - $19/hr
Contractor
Re-posted 3 days ago
We're on the lookout for a Call Center Representative to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication.
Call Center Representative ResponsibilitiesManage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
