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Contract Remote Inbound Customer Service Representative Jobs in Rochester, NY

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

ZOLL Medical

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Due to the competitive nature of the contract, it is imperative ConServe locates experienced ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

University of Rochester

Clm Resolution Rep III

Rochester, NY · Remote

$19.62 - $26.49/hr

Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype ... customer service skills * Preferred: Strong working knowledge of the professional billing software ...

HMG Careers

Sales Representative Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsContract Remote Inbound Customer Service Representative JobsContract Remote Inbound Customer Service Representative Jobs in Rochester, NY

Contract Remote Inbound Customer Service Representative information

See Rochester, NY salary details

$9

$16

$25

How much do contract remote inbound customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for contract remote inbound customer service representative in Rochester, NY is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or incentives.

How to make 2000 a week working from home?

A Contract Remote Inbound Customer Service Representative can potentially earn $2,000 weekly by working full-time hours, often 40 hours per week, and handling high call volumes or specialized accounts. Increasing earnings may involve gaining relevant skills, certifications, or experience to qualify for higher-paying roles or bonuses, and utilizing productivity tools to maximize efficiency.

Which company is 100% remote?

Many companies hiring Contract Remote Inbound Customer Service Representatives operate fully remotely, including large corporations and customer service providers. These companies typically offer remote work environments, flexible schedules, and require skills in communication and problem-solving. It's important to verify each company's remote work policy during the application process.

What is the difference between Contract Remote Inbound Customer Service Representative vs Contract Remote Outbound Customer Service Representative?

AspectContract Remote Inbound Customer Service RepresentativeContract Remote Outbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, provides support, and resolves issuesContacts customers proactively, promotes products/services, and follows up on leads
Work EnvironmentRemote, customer support centers or home officesRemote, sales-focused call centers or home offices
Required SkillsExcellent communication, problem-solving, patiencePersuasive communication, sales skills, resilience
Common CertificationsCustomer service certifications, communication skills trainingSales training, customer engagement certifications

While both roles are remote and customer-focused, Contract Remote Inbound Customer Service Representatives primarily handle incoming support calls, whereas Contract Remote Outbound Customer Service Representatives proactively reach out to customers for sales or follow-up. The key differences lie in their responsibilities and skill sets, though both require strong communication abilities and remote work experience.

How to make $1000 a week remote?

A Contract Remote Inbound Customer Service Representative can earn $1000 or more weekly by working full-time hours, typically 40 hours per week, and gaining experience in customer support, communication skills, and familiarity with CRM tools. Some companies offer higher pay rates or bonuses for performance, language skills, or specialized knowledge, which can help increase weekly earnings.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Contract Remote Inbound Customer Service Representative jobs? Cities near Rochester, NY with the most Contract Remote Inbound Customer Service Representative job openings:
Contract Remote Inbound Customer Service Representative jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Posted 14 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply