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Contract Remote Call Center Jobs (NOW HIRING)

ACD Connect, LLC

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$15/hr

Remote Call Center Agent NOW HIRING -- 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20-30 Call Center Agents to join a growing lead qualification team.

MCI Careers

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect ...

MCI Careers

$7.25 - $16/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect ...

MCI Careers

Remote Call Center Sales Representative

AR · Remote

$11/hr

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

$15.75 - $20.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

$15.75 - $20.50/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

$7.25 - $11.50/hr

We are looking for motivated Remote Call Center Sales Representative s to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the ...

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$15/hr

Remote Call Center Agent NOW HIRING -- 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20-30 Call Center Agents to join a growing lead qualification team.

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Contract Remote Call Center information

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How much do contract remote call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for contract remote call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a contract remote call center agent?

A Contract Remote Call Center job involves working from home or another remote location to handle customer service, support, or sales calls on a contractual basis. Workers are typically hired by companies or agencies for a specific period or project, rather than as permanent employees. Duties may include answering inquiries, resolving issues, processing orders, or providing information to customers. This role usually requires strong communication skills, a reliable internet connection, and the ability to work independently. Contract positions often offer flexibility in scheduling but may not include benefits like health insurance or paid time off.

What are the key skills and qualifications needed to thrive as a contract remote call center agent?

To thrive as a Contract Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is often required. Outstanding agents demonstrate patience, active listening, and self-motivation to excel in a remote environment. These skills and qualities are essential for delivering high-quality customer service, meeting performance targets, and maintaining customer satisfaction remotely.

What are some common challenges faced by contract remote call center agents, and how can they be addressed?

Contract remote call center agents often face challenges such as maintaining clear communication with supervisors, feeling isolated from the broader team, and managing varying call volumes. To address these issues, many companies provide robust virtual onboarding, regular check-ins, and access to collaboration tools like instant messaging and video calls. Establishing a dedicated workspace and adhering to a structured schedule can also help agents stay productive and connected. Proactively seeking feedback and participating in virtual team meetings can further enhance the remote work experience.

What is the difference between Contract Remote Call Center vs Customer Service Representative?

AspectContract Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma, sometimes relevant experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, customer-facing roles
Employer & IndustryCall centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Search & Comparison IntentContract, remote, call center jobsCustomer service, remote or on-site roles

The Contract Remote Call Center role typically involves short-term or project-based work in a remote call center environment, focusing on handling customer inquiries via phone or chat. Customer Service Representatives may work in similar settings but often have more permanent positions and broader responsibilities. Both roles require strong communication skills and basic technical knowledge, but the contract role emphasizes flexibility and temporary engagement, whereas the customer service role may offer more stability.

More about Contract Remote Call Center jobs

What cities are hiring for Contract Remote Call Center jobs?

Cities with the most Contract Remote Call Center job openings:

What are the most commonly searched types of Remote Call Center jobs?

The most popular types of Remote Call Center jobs are:

What states have the most Contract Remote Call Center jobs?

States with the most job openings for Contract Remote Call Center jobs include:

What job categories do people searching Contract Remote Call Center jobs look for?

The top searched job categories for Contract Remote Call Center jobs are:

Contract Remote Call Center jobs near you
Infographic showing various Contract Remote Call Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Remote Call Center Agent

Farmington, UT • Remote

ACD Connect, LLC
Call Centers • 11 - 50 employees
Learn more about ACD Connect, LLCexternal

$10/hr

Part-time

Retirement

Re-posted 23 days ago

Job description

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent’s position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

>>>>> Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time:  CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.



Job Duties

· Answer incoming calls and respond to customer’s emails

· Maintain a friendly and professional tone on all calls and interactions with customers

· Management and resolve customer complaints

· Input customer donations in the computer system

· Identify and escalate issues to supervisors

· Provide client service information to customers

· Research required information using available resources

· Research, identify, and resolve customer complaints/issues using applicable software

· Route calls to appropriate resources

· Document all call information according to standard operating procedures

· Recognize, document, and alert the management team of trends in customer calls

· Follow up customer calls where necessary


Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset


Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.