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Contract Remote Call Center Jobs in Georgia (NOW HIRING)

Call Center Agents

Athens, GA ยท Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

... Remote Training - Start date: September 14, 2026 Prefer those with prior call center experience ... Essential Functions * CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown ...

New

... Remote Training - Start date: September 14, 2026 Prefer those with prior call center experience Essential Functions * CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown ...

New

... Remote Training - Start date: September 14, 2026 Prefer those with prior call center experience Essential Functions * CUSTOMER SERVICE: Assist customers who are experiencing a vehicle breakdown ...

New

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Contract Remote Call Center information

What are the key skills and qualifications needed to thrive as a Contract Remote Call Center Agent, and why are they important?

To thrive as a Contract Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is often required. Outstanding agents demonstrate patience, active listening, and self-motivation to excel in a remote environment. These skills and qualities are essential for delivering high-quality customer service, meeting performance targets, and maintaining customer satisfaction remotely.

What is the difference between Contract Remote Call Center vs Customer Service Representative?

AspectContract Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma, sometimes relevant experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, customer-facing roles
Employer & IndustryCall centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Search & Comparison IntentContract, remote, call center jobsCustomer service, remote or on-site roles

The Contract Remote Call Center role typically involves short-term or project-based work in a remote call center environment, focusing on handling customer inquiries via phone or chat. Customer Service Representatives may work in similar settings but often have more permanent positions and broader responsibilities. Both roles require strong communication skills and basic technical knowledge, but the contract role emphasizes flexibility and temporary engagement, whereas the customer service role may offer more stability.

What are some common challenges faced by contract remote call center agents, and how can they be addressed?

Contract remote call center agents often face challenges such as maintaining clear communication with supervisors, feeling isolated from the broader team, and managing varying call volumes. To address these issues, many companies provide robust virtual onboarding, regular check-ins, and access to collaboration tools like instant messaging and video calls. Establishing a dedicated workspace and adhering to a structured schedule can also help agents stay productive and connected. Proactively seeking feedback and participating in virtual team meetings can further enhance the remote work experience.

What is a Contract Remote Call Center job?

A Contract Remote Call Center job involves working from home or another remote location to handle customer service, support, or sales calls on a contractual basis. Workers are typically hired by companies or agencies for a specific period or project, rather than as permanent employees. Duties may include answering inquiries, resolving issues, processing orders, or providing information to customers. This role usually requires strong communication skills, a reliable internet connection, and the ability to work independently. Contract positions often offer flexibility in scheduling but may not include benefits like health insurance or paid time off.
What are the most commonly searched types of Remote Call Center jobs in Georgia? The most popular types of Remote Call Center jobs in Georgia are:
What cities in Georgia are hiring for Contract Remote Call Center jobs? Cities in Georgia with the most Contract Remote Call Center job openings:
Infographic showing various Contract Remote Call Center job openings in Georgia as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Agents

Jobs for Humanity

Athens, GA โ€ข Remote

$14.50 - $19/hr

Full-time

Re-posted 17 days ago


Job description

Company Description
Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Morris Insurance Agency
Job Description


Remote Call Center Agent

  • Job Type: Full-time

  • Location: Athens, GA 30601

  • Organization: Morris Insurance Agency LLC

  • Job Rating: 3.8 out of 5 stars


Profile Insights

Find out how your skills align with the job description


Skills

Do you have experience in Microsoft Office? Yes / No


Education

Do you have a High school diploma or GED? Yes / No


Job Details

Here's how the job details align with your profile.


Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!


Major Responsibilities:

  • Answering incoming calls and responding to customer inquiries

  • Making outbound calls to follow up on customer requests

  • Providing information about products and services

  • Resolving customer complaints and issues

  • Documenting all interactions in the call center software


Qualifications:

  • High school diploma or equivalent

  • Previous experience in a customer service role preferred

  • Excellent communication skills, both verbal and written

  • Ability to work independently and as part of a team

  • Proficiency in Microsoft Office and call center software


If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!