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Contract Remote Call Center Jobs in Chicago, IL (NOW HIRING)

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

BCForward

Customer Support - Remote

Chicago, IL · Remote

$13 - $14/hr

Call Center Representative Location: Remote Duration: 6 Months (Possibility of Extension ... Contract Pay Rate: $14/hr (Please note that actual compensation may vary within this range due to ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Ability to provide services pursuant to your contract independently. Preferred Qualifications ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an experienced Service Technician to join our growing team in a fully virtual capacity . We are ...

Camping World

RV Call Center Technician

Lincolnshire, IL · Remote

$24.22 - $29.08/hr

Fully Remote / Work-from-Home Type: Hourly, Full-Time Position Overview Camping World is seeking an experienced Service Technician to join our growing team in a fully virtual capacity . We are ...

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Contract Remote Call Center information

See Chicago, IL salary details

$10

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How much do contract remote call center jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for contract remote call center in Chicago, IL is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.57 per hour, depending on experience, location, and employer.

What is a contract remote call center agent?

A Contract Remote Call Center job involves working from home or another remote location to handle customer service, support, or sales calls on a contractual basis. Workers are typically hired by companies or agencies for a specific period or project, rather than as permanent employees. Duties may include answering inquiries, resolving issues, processing orders, or providing information to customers. This role usually requires strong communication skills, a reliable internet connection, and the ability to work independently. Contract positions often offer flexibility in scheduling but may not include benefits like health insurance or paid time off.

What are the key skills and qualifications needed to thrive as a contract remote call center agent?

To thrive as a Contract Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is often required. Outstanding agents demonstrate patience, active listening, and self-motivation to excel in a remote environment. These skills and qualities are essential for delivering high-quality customer service, meeting performance targets, and maintaining customer satisfaction remotely.

What are some common challenges faced by contract remote call center agents, and how can they be addressed?

Contract remote call center agents often face challenges such as maintaining clear communication with supervisors, feeling isolated from the broader team, and managing varying call volumes. To address these issues, many companies provide robust virtual onboarding, regular check-ins, and access to collaboration tools like instant messaging and video calls. Establishing a dedicated workspace and adhering to a structured schedule can also help agents stay productive and connected. Proactively seeking feedback and participating in virtual team meetings can further enhance the remote work experience.

What is the difference between Contract Remote Call Center vs Customer Service Representative?

AspectContract Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma, sometimes relevant experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, customer-facing roles
Employer & IndustryCall centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Search & Comparison IntentContract, remote, call center jobsCustomer service, remote or on-site roles

The Contract Remote Call Center role typically involves short-term or project-based work in a remote call center environment, focusing on handling customer inquiries via phone or chat. Customer Service Representatives may work in similar settings but often have more permanent positions and broader responsibilities. Both roles require strong communication skills and basic technical knowledge, but the contract role emphasizes flexibility and temporary engagement, whereas the customer service role may offer more stability.

What are the most commonly searched types of Remote Call Center jobs in Chicago, IL?

The most popular types of Remote Call Center jobs in Chicago, IL are:

What are popular job titles related to Contract Remote Call Center jobs in Chicago, IL?

For Contract Remote Call Center jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Contract Remote Call Center jobs in Chicago, IL look for?

The top searched job categories for Contract Remote Call Center jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Contract Remote Call Center jobs?

Cities near Chicago, IL with the most Contract Remote Call Center job openings:

Contract Remote Call Center jobs near you
Infographic showing various Contract Remote Call Center job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,889 per year, or $17.7 per hour.

Call Center Representative - Remote

Chicago, IL • Remote

Lucky Lincoln Gaming LLC
Gambling Activities • 51 - 200 employees
Learn more about Lucky Lincoln Gaming LLCexternal

$20/hr

Part-time, Other

Re-posted 8 days ago

Job description

Description

Our Lucky Lincoln Gaming team is hiring a part-time, remote Call Center Representative to support our operations and customer service team on the night shift. In this role, you will provide technical assistance over the phone for our 240+ partners to troubleshoot gaming machine issues. You will receive calls from customers and assist with troubleshooting. In the event that the problem cannot be solved over the phone, you will generate service tickets and appropriately escalate the matter. 


Role overview

  • Placing and answering on average 50-65 phone calls a day to address needs, complaints, or other issues with service 
  • Create, follow up on, and close tickets as required daily 
  • Focus on increasing percentage of remote fix tickets relative to the total tickets 
  • Prioritize and organize calls according to urgency 
  • Supervise the route and status of field technicians and collectors to prioritize their daily schedule 
  • Maintain and update call logs, call records and other important documentation 
  • Ensure location owners feel supported and valued 
  • Building relationships with location owners and other call center team members based on trust and reliability 
  • Utilizing relevant software, databases, scripts, multi-line application-based telephone system and application tools appropriately 
  • Review and communicate low level alerts to the technician and collection team 

Compensation

$20 - $20 USD


We Run on EOS


At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization. 


Our Core Values

  • Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate. 
  • 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success. 
  • Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork. 
  • Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go. 
  • Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency 

Equal Employment Opportunity


Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process. 



Requirements

The successful candidate will have 

  • Ability to multitask with minimal direction 
  • Strong communication and interpersonal skills to interact with customers, peers, and managers 
  • Attentive to detail with a passion to learn and grow 
  • Ability to work from 11am - 9pm Saturday and Sunday 
  • High school diploma or GED required 
  • Must be at least 21 years of age 
  • Great customer service skills 
  • Excellent written and communication skills 
  • Previous experience in a call center or customer-focused environment 
  • Weekend and evening availability 


Apply