3

Entry Level Remote Call Center Jobs in Chicago, IL

Call Center Foreman - CHC PT

Chicago, IL ยท On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Office Coordinator - Remote

Chicago, IL ยท Remote

$18.50 - $24.75/hr

This is a 100% remote position open to applicants residing anywhere in the United States ... The ideal candidate has experience in office administration, customer service, call center ...

Our corporate office and call center is located in Chicago's Loop. We provide outbound calling ... Market research Hours are flexible to accommodate almost any schedule, and we do allow remote ...

Caller (Remote)

Chicago, IL ยท On-site +1

Our corporate office and call center is located in Chicago's Loop. We provide outbound calling ... Market research Hours are flexible to accommodate almost any schedule, and we do allow remote ...

Remote Pharmacy Technician

Deerfield, IL ยท Remote

$20.67 - $21.15/hr

This is a fully remote position that requires strong call center experience in a clinical or pharmacy setting, meticulous attention to detail, and the ability to work effectively in a fast-paced ...

This position is ideal for individuals who thrive in a fast-paced call center environment, enjoy ... Ability to work independently in a remote environment while meeting productivity and quality ...

Be Seen First

... remote temporary possibly temporary to hire full-time Medicare Benefits Customer Care Specialists. Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

next page

Showing results 1-20

Entry Level Remote Call Center information

See Chicago, IL salary details

$11

$18

$25

How much do entry level remote call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for entry level remote call center in Chicago, IL is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What are entry level remote call center jobs?

Entry level remote call center jobs involve handling customer inquiries, complaints, and support requests over the phone or through digital channels from a home-based location. These roles typically require good communication skills, basic computer literacy, and the ability to work independently. Responsibilities often include answering calls, resolving customer issues, and documenting interactions. Entry level positions generally provide training, do not require prior call center experience, and offer flexible schedules.

What is the difference between Entry Level Remote Call Center vs Customer Service Representative?

AspectEntry Level Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRemote, home-basedRemote or in-office, depending on employer
Industry UsageCommon in call centers, telecommunication, retailWidespread across various industries including retail, healthcare, finance
Job FocusHandling inbound/outbound calls, customer inquiriesAssisting customers, resolving issues, providing product info

Both roles typically require similar credentials and are often remote, but the Entry Level Remote Call Center specifically emphasizes call handling in a home setting, while Customer Service Representatives may work in various environments and industries. The roles overlap significantly in skills and duties, making them closely related options for entry-level job seekers in customer support.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Call Center Representative, and why are they important?

To thrive as an Entry Level Remote Call Center Representative, you need strong verbal communication skills, basic computer literacy, and at least a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and ticketing platforms is frequently required. Excellent listening skills, patience, and the ability to work independently are standout soft skills for this role. These competencies are essential for providing efficient customer service, resolving issues remotely, and maintaining customer satisfaction in a virtual environment.

What are some common challenges faced by entry level remote call center agents, and how can they be overcome?

Entry level remote call center agents often face challenges such as maintaining focus in a home environment, managing high call volumes, and handling difficult customer interactions without in-person support. To overcome these, it's important to create a dedicated workspace, follow a structured daily routine, and make use of company-provided training and resources. Frequent communication with your team and supervisor can also help you feel supported and connected, even when working remotely.
What are the most commonly searched types of Remote Call Center jobs in Chicago, IL? The most popular types of Remote Call Center jobs in Chicago, IL are:
Infographic showing various Entry Level Remote Call Center job openings in Chicago, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $38,380 per year, or $18.5 per hour.
Call Center Representative - Remote

Call Center Representative - Remote

Lucky Lincoln Gaming LLC

Chicago, IL โ€ข Remote

$20/hr

Other

Posted 3 days ago


Job description

Description

Our Lucky Lincoln Gaming team is hiring a part-time, remote Call Center Representative to support our operations and customer service team on the night shift. In this role, you will provide technical assistance over the phone for our 240+ partners to troubleshoot gaming machine issues. You will receive calls from customers and assist with troubleshooting. In the event that the problem cannot be solved over the phone, you will generate service tickets and appropriately escalate the matter.ย 


Role overview

  • Placing and answering on average 50-65 phone calls a day to address needs, complaints, or other issues with serviceย 
  • Create, follow up on, and close tickets as required dailyย 
  • Focus on increasing percentage of remote fix tickets relative to the total ticketsย 
  • Prioritize and organize calls according to urgencyย 
  • Supervise the route and status of field technicians and collectors to prioritize their daily scheduleย 
  • Maintain and update call logs, call records and other important documentationย 
  • Ensure location owners feel supported and valuedย 
  • Building relationships with location owners and other call center team members based on trust and reliabilityย 
  • Utilizing relevant software, databases, scripts, multi-line application-based telephone system and application tools appropriatelyย 
  • Review and communicate low level alerts to the technician and collection teamย 

Compensation

$20 - $20 USD


We Run on EOS


At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization.ย 


Our Core Values

  • Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.ย 
  • 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.ย 
  • Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork.ย 
  • Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go.ย 
  • Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparencyย 

Equal Employment Opportunity


Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.ย 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.ย 



Requirements

The successful candidate will haveย 

  • Ability to multitask with minimal directionย 
  • Strong communication and interpersonal skills to interact with customers, peers, and managersย 
  • Attentive to detail with a passion to learn and growย 
  • Ability to work from 11am - 9pm Saturday and Sundayย 
  • High school diploma or GED requiredย 
  • Must be at least 21 years of ageย 
  • Great customer service skillsย 
  • Excellent written and communication skillsย 
  • Previous experience in a call center or customer-focused environmentย 
  • Weekend and evening availabilityย