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Remote Call Center Agent Jobs in Chicago, IL (NOW HIRING)

Enova International

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Call Center Sales Representative (Remote)

Chicago, IL · Remote

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is entirely remote; however, candidates must reside within 100 miles of either Chicago ... Experience in a call center setting is preferred * Proficient in phone communication and verbal ...

Pldi

Call Center Representative

Chicago, IL · On-site +1

$16.50 - $20.50/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

Pitch Health Solutions LLC

Transfer Agent

Naperville, IL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions LLC

Transfer Agent

Chicago, IL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions LLC

Transfer Agent

Aurora, IL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

Pitch Health Solutions LLC

Transfer Agent

Orland Park, IL · On-site +1

$25/hr

Pitch Perfect Solutions is hiring experienced Transfer Agents to join our high-performing remote ... Prior call center or transfer agent experience is strongly preferred. * Professional, reliable, and ...

TOGA Technology

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JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... Determine call center operational strategies by conducting needs assessments, performance reviews ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full Time Location Primarily Remote Overnight Shift with Flexibility for Hybrid-Naperville ... Determine call center operational strategies by conducting needs assessments, performance reviews ...

Urgent

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All JobsCall Center Agent JobsRemote Call Center Agent JobsRemote Call Center Agent Jobs in Chicago, IL

Remote Call Center Agent information

See Chicago, IL salary details

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How much do remote call center agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote call center agent in Chicago, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.57 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.
More about Remote Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Chicago, IL?

The most popular types of Call Center Agent jobs in Chicago, IL are:

What are popular job titles related to Remote Call Center Agent jobs in Chicago, IL?

For Remote Call Center Agent jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Agent jobs in Chicago, IL look for?

The top searched job categories for Remote Call Center Agent jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Call Center Agent jobs?

Cities near Chicago, IL with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,918 per year, or $17.7 per hour.

Call Center Sales Representative

Remote Talent Cloud

Chicago, IL • Remote

$20/hr

Contractor

Re-posted 9 days ago

Job description

As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include:

  • Making outbound and/or handling inbound sales calls with potential and existing customers
  • Presenting products and services clearly, confidently, and persuasively
  • Identifying customer needs and recommending appropriate solutions
  • Meeting or exceeding individual and team sales goals
  • Addressing customer questions and objections to close sales effectively
  • Maintaining detailed and accurate records of customer interactions and sales activity
  • Staying up to date on product offerings, promotions, and sales strategies
  • Collaborating with teammates and sharing insights to continuously improve sales performance

Requirements

We're looking for highly motivated individuals with a sales-driven mindset and strong communication skills. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A confident, professional phone presence and strong interpersonal skills
  • A positive attitude with the ability to handle rejection and stay motivated
  • The ability to work independently in a distraction-free home office
  • Previous sales or call center experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply