Description
Diplomat Motors is looking for a motivated and experienced Automotive Contract Clerk to join our expanding operation. This role plays a pivotal part in our dealership's success - your expertise in processing contract-related paperwork for vehicle sales transactions keeps every deal moving smoothly, accurately, and on time.
We're looking for someone who is detail-oriented, dependable, and able to keep pace in a fast-paced, high-volume environment. The right person will juggle multiple deals at once while bringing strong communication, administrative, organizational, and computer skills to the team.
This is a great opportunity for someone with automotive contract clerk experience - ideally from a consolidated Business Office - who is ready to take ownership of the contract process and grow within a results-driven dealership group.
Responsibilities
Contract Processing & Compliance
• Process all vehicle contracts in a timely and accurate manner, ensuring all required compliance documentation is included
• Verify, process, and post transactions related to Vehicle Sales, Trade-In Units, and Dealer Trades
Funding & Payment Reconciliation
• Daily review, follow-up, and posting of EFT contract funding, customer down payments, F&I reserve funding, lien payoffs, and flooring payments
• Daily review, follow-up, and correction of schedules related to the contract process, including CIT, vehicle receivable, and lien payoff
Interdepartmental Coordination
• Communicate weekly with the Controller on any pending issues related to contract posting
• Perform other administrative and office support duties as assigned
Qualifications
• 3+ years of Automotive Contract Clerk experience preferred (automotive experience required)
• Dealertrack experience is a plus
• Ability to process DMV paperwork is a plus
• Strong follow-through and organizational skills
• Excellent communication, customer service, and problem-solving skills, with the ability to stay composed under pressure
• Detail-oriented with the ability to multi-task in a fast-paced environment
• Friendly, helpful, professional, and dependable demeanor
• Strong computer and internet skills, including Excel
• High school diploma or GED required; some post-high school education or training preferred
• Reliable attendance required