Contract Operations Jobs in Reading, PA (NOW HIRING)

Buckeye is the premier infrastructure and logistics provider for the world’s energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking an Analyst II, Contract Management and Analysis with experience in the Oil & Gas Industry to join our team!

Role Summary:

Analyst II, Contract Management and Analysis is responsible for translating commercial revenue contracts into accurate, executable billing structures and ensuring contracts are effectively managed throughout their lifecycle. The position requires strong analytical skills and the ability to apply judgment in situations where contract terms, business intent, and system capabilities do not fully align.

Success in this role depends on attention to detail, problem-solving, and the ability to adapt in a changing environment, including evolving processes, systems, and levels of automation.

Responsibilities & Essential Functions include:

Contract Interpretation & Billing Execution

• Review and interpret revenue contracts and determine the appropriate billing approach, including non-standard scenarios
• Ensure accurate execution of financially relevant contract terms
• Complete contract setup and charge configuration in the billing system, aligning system setup with contract intent

Billing Accuracy & Controls

• Validate and maintain accuracy of contract fees within the billing system
• Ensure appropriate documentation is maintained for billing changes to support audit requirements

Contract Lifecycle Management

• Track and manage key contractual dates, terms, and obligations to support ongoing compliance

Annual Escalations (Support Role)

• Support execution of annual contract escalations during high-volume periods, including rate updates, calculations, and related activities

Non-Standard Billing & Issue Resolution

• Collaborate with Accounting on non-automated or moderately complex billing scenarios requiring interpretation
• Calculate and submit manual charges when automation is not feasible
• Investigate and resolve billing discrepancies and customer inquiries, identifying root cause and implementing solutions

Systems & Process Awareness

• Maintain working knowledge of billing and terminal systems to support resolution of billing scenarios
• Support process and system improvements as needed

Development & Growth Expectations

• • Apply sound judgment when encountering unfamiliar or less-defined scenarios
  • Adapt to evolving processes, systems, and tools, including increased automation
  • Build cross-functional awareness over time, with opportunities to expand involvement as business needs evolve

Position Requirements:

• Bachelor’s degree preferred (or equivalent relevant experience)
• Experience reviewing and interpreting contracts with a focus on financially relevant terms
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel
• Experience with inventory or billing systems preferred (e.g., Toptech or similar)
• Petroleum industry knowledge preferred
  

Certificates & Licenses:

• None required

Other Skills, Attributes and Abilities:

• Ability to apply judgment in situations that are not clearly defined
• Strong problem-solving and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Effective communication and collaboration skills
• Flexibility and willingness to grow as responsibilities evolve

Essential Functions:

• This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• This position requires compliance with all personnel policies.

Physical & Safety Requirements:

• Normal office environment

About You:

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information.

Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

People First Culture:

From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us.

Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.