Contract Fan Experience Jobs (NOW HIRING)

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
LENGTH OF ASSIGNMENT
This is an 8-month contract assignment.
THE JOB
A Director on the Fan & Partner Research team will lead high-impact research initiatives and manage a team of researchers to deliver insights that shape business strategy. This 8-month contract opportunity will drive methodological innovation, develop compelling storytelling, and connect fan insights to brand opportunities. It will collaborate with senior stakeholders across sales, brand management, and integrated marketing to ensure research supports commercial goals, strengthens client relationships, and contributes to organizational growth and thought leadership.
What This Person Will Bring

• 8+ years of experience in research, analytics, or consumer insights
• Bachelor's degree required
• Expertise in advanced quantitative methods (e.g., MaxDiff, Conjoint, Segmentation)
• Strong fluency in qualitative methodologies, including moderation, ethnography, and thematic coding
• Proven ability to lead multi-phase, multi-market studies and vendor relationships
• Highly proficient in Excel, SPSS, Tableau, and survey platforms (Qualtrics, Survey Monkey)
• Strong track record of applying syndicated data tools (e.g., YouGov, MRI, Simmons) to frame brand opportunities
• Capable of synthesizing insights and data into storytelling narratives for brands and execs
• Excellent presenter, able to build and deliver persuasive, insight-rich decks
• Demonstrated leadership in managing complex projects, timelines, and team growth
• Experience managing direct reports and cultivating high-performing teams
• Drives innovation in research processes, tools, and partner-facing outputs
• Strategic thinker with ability to drive impact across organization

What This Role Will Do

• Lead strategic research programs and design frameworks that support organizational priorities
• Oversee multi-method studies and guide the delivery of strategic insights across teams
• Develop and apply new research methodologies and measurement approaches to uncover actionable insights and trends
• Oversee dashboard improvements and guide the team in building scalable, user-friendly tools for business needs
• Manage team members and provide leadership across training, execution, and innovation
• Present insights in high-profile client conversations, sales meetings, and strategic planning sessions
• Support integration of research into partner-facing materials and business development
• Lead research support for major pitches, renewals, and cross-functional initiatives
• Help shape and champion the long-term research agenda and organizational insight priorities

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position is: $65-75/hour.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.