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Contract Dell Field Service Engineer Jobs in Wisconsin

Formic

Robotics Field Service Engineer

Madison, WI · On-site

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

HotRun Inc.

Field Service Engineer

Milwaukee, WI · Remote

$90K - $120K/yr

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

HotRun Inc.

Field Service Engineer

Milwaukee, WI · On-site

Are you a high performance industrial maintenance technician that is in service now or plant maintenance that wants to move into field service and travel in a state wide regional territory. We are ...

HERMLE USA

Field Service Engineer

Franklin, WI

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

HERMLE USA

Field Service Engineer

Franklin, WI · On-site

We are always looking for committed team members with the necessary drive and integrity to provide world class service to our customers. Respect is the foundation of a united workforce and therefore ...

Formic

Robotics Field Service Engineer

Madison, WI · On-site

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

Formic

Robotics Field Service Engineer

Madison, WI

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform ...

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Contract Dell Field Service Engineer information

What are the key skills and qualifications needed to thrive as a Contract Dell Field Service Engineer, and why are they important?

To thrive as a Contract Dell Field Service Engineer, you need strong technical troubleshooting skills, in-depth knowledge of computer hardware, and relevant certifications such as CompTIA A+ or Dell-specific credentials. Familiarity with diagnostic tools, Dell support systems, and remote management platforms is typically required. Excellent customer service, time management, and clear communication are crucial soft skills for this client-facing, independent role. These skills and qualities ensure timely, effective resolution of technical issues, high client satisfaction, and efficient service delivery in diverse work environments.

What are some common challenges Contract Dell Field Service Engineers face when working on client sites?

Contract Dell Field Service Engineers often encounter challenges such as adapting to diverse IT environments, troubleshooting unfamiliar hardware configurations, and managing multiple service calls within tight deadlines. Since clients may vary in their technical capabilities and infrastructure, strong communication skills and the ability to quickly assess and resolve issues are crucial. Additionally, balancing the need for efficiency with maintaining high-quality customer service is key to success in this role.

What are Contract Dell Field Service Engineers?

Contract Dell Field Service Engineers are IT professionals hired on a contractual basis to provide on-site technical support, maintenance, and repair services for Dell hardware and systems. They typically work with businesses or organizations to troubleshoot, install, and replace components in Dell servers, desktops, laptops, and other equipment. These engineers often travel to client locations, diagnose issues, and ensure that Dell products are functioning efficiently. Their role is crucial in minimizing downtime and maintaining the performance of IT infrastructure. Contract positions may offer flexibility and exposure to diverse environments, but may not include benefits typical of full-time employment.

What is the difference between Contract Dell Field Service Engineer vs Contract HP Field Service Technician?

AspectContract Dell Field Service EngineerContract HP Field Service Technician
CredentialsTechnical certifications, such as Dell Certified Systems ExpertHP certifications, such as HP Accredited Platform Specialist
Work EnvironmentOn-site client locations, data centers, officesOn-site hardware repair, troubleshooting at client sites
Employer & IndustryDell Technologies, IT hardware supportHP Inc., enterprise and consumer hardware support

The Contract Dell Field Service Engineer and Contract HP Field Service Technician roles share similar credentials and work environments, focusing on hardware troubleshooting and repair at client sites. The main difference lies in the brand-specific certifications and employer focus, with Dell roles centered on Dell products and HP roles on HP equipment. Both roles are essential in providing on-site technical support within the IT and hardware industry.

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What job categories do people searching Contract Dell Field Service Engineer jobs in Wisconsin look for? The top searched job categories for Contract Dell Field Service Engineer jobs in Wisconsin are:
What cities in Wisconsin are hiring for Contract Dell Field Service Engineer jobs? Cities in Wisconsin with the most Contract Dell Field Service Engineer job openings:
Contract Dell Field Service Engineer jobs near you
Robotics Field Service Engineer

Robotics Field Service Engineer

Formic

Madison, WI • On-site

Other

Posted 11 days ago

Job description

About the team:

The Fleet Operations Team drives uptime and operational performance across Formic's growing fleet of deployed robotic systems. Working inside live manufacturing environments, the team diagnoses issues, restores production, and continuously improves system reliability at scale. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.

About the role:

As a Robotics Field Service Engineer, you are the front line of technical ownership across Formic's deployed robotic cells. You will diagnose failures, restore systems to production, perform preventative and corrective maintenance, and represent Formic directly within customer facilities.

This is a hands-on, high-accountability role in uptime-critical environments. Success requires strong troubleshooting discipline, calm execution during production interruptions, and structured documentation. Your work directly impacts fleet performance, customer satisfaction, and long-term system reliability.

In this role you will:

  • Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
  • Respond to remote and on-site escalations, diagnose root causes, and restore systems quickly
  • Provide hands-on technical support to customer operators and maintenance teams
  • Log service activity, asset updates, and spare part requirements in CMMS systems
  • Coordinate field scheduling and support with customers, vendors, and internal stakeholders
  • Monitor system performance remotely using Formic dashboards and fleet tools
  • Document service work, root cause analysis, and follow-up actions with clarity and precision
  • Identify recurring failure patterns and escalate systemic risks for broader improvement
  • Build professional, trusted relationships with plant managers and site personnel
  • Operate with strict adherence to safety standards, including LOTO and industrial compliance
  • Participate in RCA sessions, audits, and continuous improvement initiatives
  • Continuously expand technical depth across robotics, controls, networking, and industrial systems

What makes you a great fit:

  • 3+ years of hands-on field service experience supporting robotic or industrial automation systems
  • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with local travel up to 80% and overnight travel up to 50%
  • Clear written and verbal communicator capable of producing structured service documentation
  • Demonstrated commitment to safety and disciplined field execution

Bonus points if you have:

  • Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
  • Prior customer-facing field experience
  • Spanish language proficiency

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