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Contract Customer Service Jobs in Iowa (NOW HIRING)

Dollartree

Customer Service Associate

Iowa City, IA · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associate

Coralville, IA · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associate

Iowa City, IA · On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associate

Council Bluffs, IA · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

Customer Service Associate

Coralville, IA · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

GPC - Genuine Parts Company

Sr Cust Serv Rep

Cedar Rapids, IA

$18.75 - $26/hr

... services, and consumer products. Specializing in the value-added fabrication of belt, hose, and cut ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

TEKsystems

Customer Service Representative

Fairfield, IA · On-site

$18 - $1.8K/hr

... Contract to Hire position based out of Fairfield, IA. Pay and Benefits The pay range for this ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

GPC - Genuine Parts Company

Sr. Cust Serv Rep

Des Moines, IA · On-site

$18.75 - $25.75/hr

... services, and consumer products. Specializing in the value-added fabrication of belt, hose, and cut ... May adjust non-contract customer pricing to meet the demands of the customer based on competition ...

TEKsystems

Customer Service Representative

Fairfield, IA · On-site

$18 - $1.8K/hr

... Contract to Hire position based out of Fairfield, IA. Pay and Benefits The pay range for this ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Sherwin-Williams

Customer Service Driver

Keokuk, IA · On-site

$16.26/hr

... or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local ... Ensure high levels of customer satisfaction through excellent sales service * Assist customers in ...

Sherwin-Williams

Customer Service Driver

Keokuk, IA · On-site

$16.26/hr

... or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local ... Ensure high levels of customer satisfaction through excellent sales service * Assist customers in ...

Liveops

Remote Customer Service Agent

Ankeny, IA · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

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Showing results 21-40

All JobsContract Customer Service JobsContract Customer Service Jobs in Iowa

Contract Customer Service information

See Iowa salary details

$9

$17

$25

How much do contract customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for contract customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Iowa?

The most popular types of Customer Service jobs in Iowa are:

What cities in Iowa are hiring for Contract Customer Service jobs?

Cities in Iowa with the most Contract Customer Service job openings:

Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Associate

Dollartree

Iowa City, IA • On-site

$14.25 - $19.50/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,539 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time9 Highway 1 W,Iowa City,Iowa 5224611656Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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