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Contract Case Management Jobs in Washington (NOW HIRING)

Miriam's Kitchen

Bilingual Case Manager

Washington, DC · On-site

$56K - $58K/yr

... per contract and agency guidelines. * Develop and implement individualized case plans with ... Provide regular case management engagements and follow-up to ensure case plan progress and ...

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How much do contract case management jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for contract case management in Washington is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $30.48 per hour, depending on experience, location, and employer.

What is contract case management?

Contract case management is a process in which professionals oversee and coordinate the fulfillment, compliance, and administration of contracts for clients or organizations. This role typically involves managing documentation, ensuring parties meet contractual obligations, resolving disputes, and facilitating communication between stakeholders. Case managers may work in various industries, such as healthcare, legal, or business, to ensure that all aspects of a contract are executed efficiently and correctly. Effective contract case management helps minimize risks, maximize value, and maintain positive working relationships between all parties involved.

What are the key skills and qualifications needed to thrive as a contract case manager?

To thrive as a Contract Case Manager, you need strong organizational skills, a background in social work or healthcare, and experience managing client caseloads, often supported by a relevant degree or certification. Familiarity with case management software, documentation systems, and compliance regulations is typically required. Excellent communication, problem-solving, and interpersonal skills help build trust with clients and coordinate effectively with service providers. These skills ensure efficient case resolution, adherence to contractual obligations, and positive outcomes for clients and organizations.

How does a contract case manager typically collaborate with other departments to ensure effective case resolution?

Contract Case Managers often work closely with legal, compliance, and operations teams to coordinate case reviews and ensure that all contractual obligations are met. This collaboration involves regular meetings, documentation sharing, and status updates to address any issues or discrepancies quickly. Effective communication and teamwork are essential, as Contract Case Managers act as the liaison between clients, vendors, and internal stakeholders to facilitate smooth case progression and resolution. Building strong working relationships across departments can help streamline processes and improve case outcomes.

What is the difference between Contract Case Management vs Contract Claims Specialist?

AspectContract Case ManagementContract Claims Specialist
CredentialsTypically requires case management certifications or related experienceOften requires claims or insurance certifications
Work EnvironmentHealthcare, legal, or social services settingsInsurance companies, legal firms, or corporate claims departments
Employer & IndustryHospitals, legal firms, social service agenciesInsurance providers, legal firms, corporate sectors
Search & Comparison IntentUnderstanding case coordination and client managementFocus on claims processing and reimbursement issues

Contract Case Management involves coordinating care or services for clients, focusing on case planning and management. Contract Claims Specialists primarily handle claims processing, reimbursement, and insurance disputes. While both roles require knowledge of contracts and industry-specific regulations, their core functions differ: one manages client cases, the other manages claims. Understanding these distinctions helps job seekers find the right role aligned with their skills and career goals.

Is contract case management a good career?

Contract case management involves overseeing legal or insurance cases on a temporary basis, requiring strong organizational and communication skills. It offers flexibility and the opportunity to work in various industries, but job stability depends on contract availability and industry demand. Certifications such as the Certified Case Manager (CCM) can enhance job prospects.

What qualifications do you need to be a contract case management?

Contract case management professionals typically need a relevant bachelor's degree in fields such as social work, healthcare, or related areas. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational, communication, and problem-solving skills are essential for success in this role.

What are the most commonly searched types of Case Management jobs in Washington?

The most popular types of Case Management jobs in Washington are:

What are popular job titles related to Contract Case Management jobs in Washington?

For Contract Case Management jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Contract Case Management jobs in Washington look for?

The top searched job categories for Contract Case Management jobs in Washington are:

What cities in Washington are hiring for Contract Case Management jobs?

Cities in Washington with the most Contract Case Management job openings:

Contract Case Management jobs near you
Infographic showing various Contract Case Management job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 10% Part Time, 2% Temporary, and 6% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $58,322 per year, or $28 per hour.

Bilingual Case Manager

Miriam's Kitchen

Washington, DC • On-site

$56K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Position: Bilingual Case Manager Classification: Non-exempt Reports To: Case Manager Supervisor Salary Range: $56,000-58,000
MIRIAM'S KITCHEN MISSION
Miriam's Kitchen works to end chronic homelessness in Washington, DC. We advocate for permanent supportive housing as a long-term solution, while meeting short-term needs by providing healthy meals and high-quality social services to individuals who are chronically homeless.
POSITION SUMMARY
The Bridge Housing program is a new non-congregate bridge housing program expected to open in 2025. Bridge Housing's primary goal is to help residents exit to permanent housing within 3-6 months. Bridge Housing will serve up to 190 residents at full capacity. Bridge Housing is open 24/7 and residents primarily stay in semi-private, dormitory style rooms. Bridge Housing will serve adults of all genders. Target populations will include individuals who are currently matched to a permanent housing resource and individuals who can't be served well by existing low-barrier shelters. Residents need to be referred through city systems.
The Bilingual Case Manager at Miriam's Kitchen's E Street Bridge Housing Program plays a key role in supporting residents experiencing homelessness as they work toward permanent housing and improved well-being. Each Case Manager will maintain a caseload of approximately 25 residents and provide comprehensive, client-centered, and Housing First-aligned services, including housing navigation, recovery supports, benefit access, and other individualized care. Services will be guided by collaboratively developed case plans that center residents' strengths, goals, and the primary outcome of exiting to stable housing. The Case Manager is also responsible for timely and accurate documentation in accordance with contractual and agency standards. Our bilingual case manager will work with both English- and Spanish-speaking clients to support them in the Bridge Housing program.
This is an in-person, on-site position.
The position is Monday-Friday primarily during business hours, but there will be a rotating (weekly) 'late day' for each case management team member including supervisors (eg 11am-7pm or 12pm-8pm one day per week).
DUTIES AND RESPONSIBILITIES
  • Deliver client-centered, trauma-informed case management grounded in Housing First principles, with the goal of helping residents exit to permanent, stable housing.
  • Maintain a caseload of approximately 25 residents, providing consistent, individualized support to meet their goals.
  • Conduct intake and needs assessments using tools such as the VI-SPDAT, SPDAT, and benefit eligibility screenings per contract and agency guidelines.
  • Develop and implement individualized case plans with residents, addressing goals related to housing, health, mental health, substance use recovery, income, and social supports.
  • Provide regular case management engagements and follow-up to ensure case plan progress and effective coordination of services.
  • Assist residents in gathering and securing required documentation, including IDs, income verification, and medical records, to support service enrollment and housing readiness.
  • Complete timely, accurate documentation of all services, assessments, and client interactions in required databases and formats.
  • Facilitate referrals and warm handoffs to both internal and external providers, including medical, behavioral health, legal, employment, and housing programs.
  • Collaborate with any on-site and community partners to ensure continuity of care and wraparound support for residents.
  • Monitor and respond to residents' physical and mental health needs; provide crisis de-escalation and emergency response when necessary.
  • Draft participant notices and other correspondence related to program expectations, policy violations, exits, or extensions, in alignment with contract requirements.
  • Actively engage in multidisciplinary team meetings, case conferences, and supervisions to ensure holistic, team-based service delivery.
  • Attend all required training and development sessions as outlined by Miriam's Kitchen and contract mandates.
  • Contribute to program development efforts and new initiatives that enhance resident services and outcomes.
  • Perform other duties as assigned.

QUALIFICATIONS
Knowledge, Skills, and Abilities
  • Familiarity with the homeless services and housing landscape in Washington, DC.
  • Knowledge, experience, and ability to connect with individuals experiencing mental health issues and/or substance abuse.
  • Proficiency in Spanish is required.
  • Ability to supervise and train employees and foster a cooperative work environment.
  • Strong interest in and commitment to ending chronic homelessness in DC.
  • Strong communication skills and sense of boundaries.
  • Flexibility, openness, and comfort working in a fast-paced environment with a diverse population of clients with a variety of backgrounds and lived experiences.
  • Able to lift and/or carry up to 20 lbs.
  • Comfortable operating computers, inputting information into a database, and documenting case notes.

Requirements
Experience and Education
  • At least 1 year of experience working in services for homelessness, mental health, substance abuse, HIV/AIDS, and/or case management for vulnerable populations.
  • A minimum of an Associate's degree or two years of college. In lieu of the education requirement, the case manager may have a minimum two years of experience with homeless services programs or provision of social services. Both Associate's degree/college and work experience will be waived if an individual has received a Peer Case Management Certification through DHS's Peer Case Management Institute.
  • Specialized experience, certification, or training in relevant fields will be strongly preferred (eg mental health, substance use, SOAR, etc).

PHYSICAL/COMMUNICATION/TIME AND LOCATION DEMANDS:
Physical Demands - Regularly required to sit; Regularly required to stand and walk in program areas during program service times to engage guests; frequently required to talk or hear; occasionally required to reach with hands and arms, walk, stoop, kneel, or crouch; must be able to lift objects up to twenty-five (25) pounds.
Communication Requirements - Ability to communicate (written and spoken) effectively in English AND Spanish is required.
Time and Location Demands - This is an in-person, on-site position. The position is Monday-Friday primarily during business hours, but there will be a rotating (weekly) 'late day' for each case management team member including supervisors (eg 11am-7pm or 12pm-8pm one day per week).
Travel Demands - This position occasionally requires local travel between Miriam's Kitchen and partner sites. Where the need arises for business travel, appropriate compensation will be provided.
Benefits
Miriam's Kitchen is proud to offer comprehensive benefits that support the continued health and wellbeing of our team including: 100% employer-paid medical, dental, and vision insurance; generous medical coverage for dependents; 100% employer-paid short term disability, long term disability, and life insurance; employer retirement contributions; generous annual paid leave, and annual professional development funds for all full and part-time team members.
WE HIGHLY ENCOURAGE DC RESIDENTS TO APPLY
EOE STATEMENT
Miriam's Kitchen values diversity in thought and experience and is committed to assembling a diverse workplace. People of color, people with lived experience in the issues MK works on, veterans, and LGBTQIA persons are strongly encouraged to apply.
Salary Description
$56,000 - $58,000 (Non-exempt)

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