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Contract Callers Inc Jobs (NOW HIRING)

Sigma

Receptionist

Boston, MA · On-site

$17 - $22.50/hr

Receptionist - Onsite | Boston, MA | 6-Month Contract Sigma Inc. is seeking a Receptionist to join ... Job Summary As a Receptionist, you will be the first point of contact for visitors and callers ...

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Contract Callers Inc information

What is Contract Callers Inc?

Contract Callers Inc (CCI) is a company that provides field services for utility companies, such as meter reading, collections, and disconnect/reconnect services. They work with utilities to help manage customer accounts, recover outstanding debts, and ensure accurate meter data collection. Employees may work in roles that involve field visits to customer locations, customer service, and handling sensitive account information. CCI is known for its focus on efficiency, compliance, and customer interaction in the utility services industry.

What types of daily tasks can I expect when working as a field representative at Contract Callers Inc?

As a field representative at Contract Callers Inc., you'll spend much of your day traveling to assigned locations to perform meter reading, utility disconnections/reconnections, or service verifications for utility companies. The role often involves working independently, managing your own schedule, and communicating professionally with customers on-site. You may also need to document service attempts and outcomes electronically, ensuring accuracy and compliance with client requirements. Collaboration with dispatchers, supervisors, and occasionally local utility personnel is common to resolve issues and complete assignments efficiently.

What are the key skills and qualifications needed to thrive as a Utility Field Representative at Contract Callers Inc, and why are they important?

To thrive as a Utility Field Representative at Contract Callers Inc., you need a high school diploma or equivalent, strong attention to detail, and the ability to read utility meters accurately. Familiarity with handheld data collection devices, GPS systems, and other utility management tools is commonly required. Excellent interpersonal skills, reliability, and professionalism help in dealing with customers and representing the company positively. These skills ensure accurate data collection, effective customer interactions, and reliable service delivery, which are critical for client satisfaction and operational success.

What is the difference between Contract Callers Inc vs Telemarketers?

AspectContract Callers IncTelemarketers
CredentialsTypically no formal credentials requiredOften no formal credentials, but some roles may require basic communication skills
Work EnvironmentRemote or office-based calling for various clientsPrimarily office-based, making outbound calls to potential customers
Employer & Industry UsageContract Callers Inc provides outsourced calling services across industriesTelemarketing roles are employed directly by companies or through agencies
Search & Comparison IntentPeople compare Contract Callers Inc with telemarketers to understand job scope and requirements

Contract Callers Inc specializes in outsourced calling services, often involving multiple clients and industries, while telemarketers typically work directly for a company to promote products or services through outbound calls. Both roles involve calling prospects, but Contract Callers Inc offers a broader scope of contract-based calling services.

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Contract Callers Inc jobs near you
Infographic showing various Contract Callers Inc job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Switchboard Supervisor / Telephone Operator

Innovation At Work Inc

Miami, FL • On-site

$15.50 - $19.25/hr

Other

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Description:

Innovation At Work, Inc. (IAW) is seeking an experienced Switchboard Supervisor/Telephone Operator to support the Miami VA Medical Center / Miami VA Healthcare System.

This is a working supervisor position. The Supervisor will assist with the daily supervision and performance of the IAW switchboard team while also performing Telephone Operator duties as operational needs require.

The position supports switchboard operations seven days per week, including weekends and holidays, and is responsible for helping ensure adequate staffing, employee performance, timekeeping compliance, quality control, and adherence to IAW policies, VA procedures, government protocols, and contract requirements.


 Primary Responsibilities

  • Oversee daily switchboard operations in accordance with IAW policies, VA requirements, government protocols, and contract requirements. 
  • Perform regular Telephone Operator duties, including answering and processing incoming calls. 
  • Work alongside Telephone Operators and assist with call volume, staffing shortages, call-outs, breaks, emergencies, and other operational needs. 
  • Answer operator-assisted calls promptly and accurately and route callers to the appropriate VA department, service, employee, or extension. 
  • Provide professional and courteous service to Veterans, patients, VA employees, visitors, and the general public. 
  • Handle emergency and priority communications, including STEMI, telephone alarms, fire alarms, stroke alerts, and suicide crisis calls.  
  • Operate and support the VA paging system and other telecommunications equipment. 
  • Communicate emergency situations to VA Police and Security personnel as required. 
  • Maintain required operator and unusual-incident logs and ensure significant events are properly documented. 
  • Monitor employee attendance, professionalism 
Requirements:



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