Contingent Workforce Program Manager Jobs in Phoenix, AZ

POSITION DESCRIPTION

The Life and Workforce Readiness Manager is responsible for developing, implementing, and leading a comprehensive program that prepares teens for success in the workforce and in life. This role focuses on creating meaningful opportunities for youth to build essential skills such as communication, leadership, responsibility, and career awareness. This position will lead strategic efforts across the organization, ensuring that workforce readiness is consistently integrated into teen programming at all sites.

ESSENTIAL FUNCTIONS 

Essential functions and responsibilities include, but are not limited to:

Leadership:

• Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale.
• Ensures a healthy and safe environment with high-quality Life & Workforce Readiness programs that make a true impact on Club kids’ lives.
• Plans and coordinates all Life & Workforce Readiness activities/projects on an organizational scale.
• Plans and designs learning activities to promote Club program staff development in workforce readiness related fields.
• Provides guidance and coaching to Club program staff on educational and instructional methodology related to the implementation of programming.
• Sets the tone for the work we are doing as an organization.
• Creates a dynamic, positive work environment for staff members. Maintains close daily contact with indirect reports. Provides coaching, training opportunities, redirection, and encouragement; helps develop skill set necessary for internal promotion.
• Implements and ensures adherence to BGCS’s policies and procedures.
• Provides sound judgement and decision-making. Acts quickly in emergency situations.
• Promotes an inclusive, welcoming, and respectful environment that embraces diversity.

Curriculum & Program Support:

• Identifies and utilizes best practices for conducting workforce readiness programming.
• Oversees the implementation of BGCA workforce readiness related programs such as Career Launch, Youth of the Year, Money Matters, Diplomas to Degrees, Leader in Training, and the Junior Staff Program.
• Design, implement, and evaluate college and career readiness curricula, workshops, and career exploration activities.
• Coordinate programs focused on workforce preparation, postsecondary planning, resume building, and interview skills.
• Ensure programs align with Boys & Girls Clubs of Greater Scottsdale’s mission, grant requirements, and best practices in youth development.
• Enhance program quality through ongoing assessment and data-driven evaluation.
• Maintain annual program calendars.
• Identifies specific age-appropriate objectives and collaborates with external schools/organizations to increase learning and discovery opportunities among our teens.
• Develops criteria to demonstrate student impact and learning success.
• Foster an inclusive, welcoming, and safe environment for all Club members.
• Works across different BGCS departments to solidify an internship program.

Supervision/Member Support:

• Works with Branch leadership and Teen Development Specialists to ensure staff/instructors are well prepared to carry-out programming at all branches.
• Promotes an inclusive, welcoming, and respectful environment that embraces diversity.
• Models positive guidance and discipline techniques to redirect member behavior issues.
• Promotes and demonstrates active supervision techniques when working with Club members.
• Manage a caseload of students, providing individualized guidance on college enrollment, career pathways, and workforce readiness.
• Support students with college and scholarship applications, FAFSA completion, and postsecondary planning.
• Monitor student engagement, progress, and outcomes; provide timely interventions as needed.

Community Outreach:

• Build and maintain partnerships with local businesses, colleges, trade programs, and industry stakeholders.
• Develop internships, job shadowing, mentorship, and career pathway opportunities for students.
• Coordinate guest speakers, career fairs, campus visits, and employerengagement activities.

Data Management & Reporting

• Track and analyze key performance indicators including program attendance, graduation rates, postsecondary enrollment, and FAFSA completion.
• Maintain accurate student records and program data to meet grant compliance and reporting requirements.
• Use data to inform continuous program improvement and impact measurement.

Additional Responsibilities:

• Other duties as assigned.
• May involve traveling between different Boys & Girls Clubs of Greater Scottsdale Branches.

QUALIFICATIONS & SKILLS

Required:

• Bachelor’s degree in Education, Counseling, Social Sciences, or a related field.
• Experience in youth development, college access/advising, career services, or workforce development.
• Experience working with diverse youth populations and community partnerships.
• Strong interpersonal, communication, and relationshipbuilding skills.
• Ability to manage multiple programs, students, and partnerships simultaneously.
• Data tracking, reporting, and basic data analysis skills.
• Strong organizational skills and attention to detail.
• Understanding of postsecondary pathways, Career & Technical Education (CTE), and workforce readiness.
• Working knowledge of financial aid processes, including FAFSA completion and college application timelines.
• Flawless ethics and integrity.
• Safety oriented mindset.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities. The phrases “occasionally”, “regularly”, and “frequently” correspond to the following definitions: “occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more of working time.

• Must maintain energy and be attentive for 8 hours or more a day.
• Must be able to work in an office environment with frequent hours at a computer.
• Must be able to regularly deal with normal levels of stress.
• Must be able to regularly lift and/or move 35 pounds in a safe and sound manner.
• Must be able to regularly sit, stand, walk, and occasionally run, jump, squat, kneel and twist.

WORKING CONDITIONS

• Work environment is varied, divided between typical office setting and roaming field work.
• Must be able to complete work satisfactorily despite significant, frequent distractions throughout the workday.
• Workload and working hours may fluctuate throughout the year.  Split shifts and longer than 8-hour days may be necessary.
• Work may require frequent and unexpected shifts in attention or direction.  May be required to provide programming directly for youth and/or teen members.
• May be required to drive Club vehicles, including a 15-passenger minibus.
• Occasional Saturday or late evening programming or events may occur where attendance and/or assistance is required.

JOB PERFORMANCE EXPECTATIONS

ACCOUNTABILITY

We uphold punctuality and accountability by consistently meeting deadlines, holding others accountable when needed, and fostering a culture of personal responsibility through transparent communication for continuous improvement.

COMMUNITY

We prioritize inclusivity, valuing the needs of our staff, members, and families. We put community and team interests above personal interests.

INTEGRITY

We uphold a culture of excellence, accountability, and integrity, where we strive for high performance, engage in crucial conversations, and address any integrity concerns promptly.

RESPECT

Striving for continuous improvement, we encourage open dialogue and embrace accountability.

SAFETY

We embody a safety-first culture, actively seeking to enhance policies for safer operations, fearlessly reporting safety concerns, and prioritizing safety in all decision-making processes.

TRANSPARENCY

We foster a culture of transparent communication, embracing respectful radical candor with leaders, peers, and colleagues, openly addressing concerns, and seeking help when needed to continually improve our organization.