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Content Quality Analyst Jobs (NOW HIRING)

... and quality assurance protocols that allow emerging AI to work safely and effectively in a ... or content analysis - 3+ years with AI/GenAI experience, specifically in heavily regulated ...

ITCON Services is seeking to hire a motivated and knowledgeable Business and Quality Analyst (BA/QA ... Broad knowledge of key Web technologies and Content Management Systems * Works well under tight ...

$71K - $100K/yr

Underwriting Quality Analyst** supports the underwriting quality and governance program by ... Support reporting automation, workflow enhancements, SharePoint content organization, and other ...

The Underwriting Quality Analyst supports the underwriting quality and governance program by ... Support reporting automation, workflow enhancements, SharePoint content organization, and other ...

JOB SUMMARY The Legal Quality Analyst is responsible for managing the various aspects of the ... Must confidently speak with physicians and clients regarding the content of their peer reviews.

Underwriting Quality Analyst

Chicago, IL · On-site

$71K - $100K/yr

The Underwriting Quality Analyst supports the underwriting quality and governance program by ... Support reporting automation, workflow enhancements, SharePoint content organization, and other ...

NY · On-site

The Quality Control Analyst Senior supports all quality assurance and quality control activities ... The statements contained in this are intended to describe the general content and requirements for ...

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Content Quality Analyst information

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How much do content quality analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for content quality analyst in the United States is $28.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $31.97 per hour, depending on experience, location, and employer.

What does a content quality analyst do?

A Content Quality Analyst is responsible for evaluating and maintaining the accuracy, consistency, and overall quality of digital content. They review content for grammar, compliance with guidelines, and alignment with brand voice. Their role may include auditing content performance, analyzing user feedback, and suggesting improvements. They often collaborate with writers, editors, and other stakeholders to enhance content quality and user experience.

What are some typical day-to-day responsibilities of a content quality analyst?

As a Content Quality Analyst, your daily responsibilities will include reviewing articles, videos, or digital assets for accuracy, clarity, and adherence to brand guidelines. You may also perform audits for grammar, style, and completeness, as well as flagging or correcting issues before publication. Collaboration is key, as you'll frequently coordinate with writers, editors, and content managers to address feedback and implement quality improvements. Additionally, you might generate reports on content performance or quality trends to help shape future editorial efforts. This role is ideal for those who enjoy detailed work and find satisfaction in ensuring content meets high standards.

What are the key skills and qualifications needed to thrive in the content quality analyst position, and why are they important?

To thrive as a Content Quality Analyst, you need a keen eye for detail, strong analytical abilities, and experience with content management or quality assurance, often backed by a relevant degree in communications or a similar field. Familiarity with tools such as content management systems (CMS), plagiarism checkers, grammar-checking software, and analytics dashboards is commonly required. Excellent communication, critical thinking, and collaboration skills help distinguish top performers in this role. These abilities are crucial for maintaining high standards, ensuring consistency, and enabling effective teamwork across editorial and digital content teams.

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Infographic showing various Content Quality Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $59,488 per year, or $28.6 per hour.

Senior Content Analyst

Chicago, IL • Hybrid

Omnicom
Telecommunications • 1 - 10 employees

Full-time

Re-posted 5 days ago


Job description

Agency:

Critical Mass

Job Function:

Strategy and Planning

Job Subfunction:

Account Planning and Brand Planning


Job Description:

This is a rare, high-impact position at the intersection of cutting-edge AI technology and complex government regulation. You'll serve as the organization's primary subject matter expert-bringing order, governance, and strategic control to AI implementation in one of the most heavily regulated environments in Fortune 500 government contracting. Unlike generic content or marketing roles, you'll architect backend frameworks, taxonomies, compliance guardrails, and quality assurance protocols that allow emerging AI to work safely and effectively in a bureaucratic, compliance-heavy environment. You're the bridge that brings control back to risk-averse clients who fear losing control to automation.
*Please note that you must be located in Chicago to be considered for this role. Remote work is not applicable.
You Will:
- Serve as the go-to subject matter expert across all content and AI-related project work streams
- Establish and maintain content governance frameworks, taxonomies, metadata standards, and business rules
- Define guardrails, safety protocols, and compliance requirements for AI/LLM use in a heavily regulated government environment
- Inventory, audit, and assess existing content and digital assets; implement automated processes for content discovery
- Develop content standards, quality controls, and compliance policies
- Flag content that bypasses proper review processes and coordinate corrections
- Collaborate cross-functionally with UX, Creative, SEO, and Content teams across multiple concurrent projects
- Monitor AI performance and content quality metrics; implement corrective actions
- Translate complex regulatory and business requirements into clear content guidelines and operational frameworks
- Work closely with the Director of Content on tactical oversight and strategic initiatives
You Have:
- 7+ years in content management strategy, content operations, technical content architecture, or content analysis
- 3+ years with AI/GenAI experience, specifically in heavily regulated industries (government, financial services, healthcare)
- Proven experience with content governance, quality assurance, and compliance
- Proficiency in Microsoft Excel, CMS platforms, and understanding of taxonomy & metadata
- Technical content strategy background (NOT copywriting or editorial calendar experience)
- Meticulous attention to detail, intellectual curiosity, and the initiative to discover insights independently
- Ability to translate complex requirements into clear guidelines and documentation
- Comfort navigating complex, bureaucratic, and highly regulated environments
Preferred: Airtable, Figma, CMS auditing experience, SEO knowledge, AI implementation in regulated industries
This position requires candidates to obtain a Level 2 Security Clearance in accordance with U.S. government regulations. As such, only U.S. citizens or permanent residents (Green Card holders) are eligible to apply. Chicago: $85,000-$120,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.


Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.


Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice


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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.