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Content Operations Jobs in Massachusetts (NOW HIRING)

Gondola

Director of Content (Boston)

Boston, MA · On-site

Coordinate with broadcast, stadium operations, creative, and production teams to deliver a seamless content experience before, during, and after matches. \_ Creative Integration & Brand Voice\

ScaleOps

Content Marketing Manager - US

Boston, MA · On-site +1

We're hiring a Content Marketing Manager to own our technical content engine ... Our audience - platform engineers, DevOps, and SREs running production Kubernetes- can spot shallow ...

Crocs

Associate Content Specialist

Westwood, MA · On-site

$61K - $71K/yr

... operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you ... Overview The Associate Content Specialist for HEYDUDE is responsible for supporting the creation ...

Crocs

Associate Content Specialist

Westwood, MA

$61K - $71K/yr

... operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you ... Overview The Associate Content Specialist for HEYDUDE is responsible for supporting the creation ...

Nashville Public Radio

Head of Content

Cambridge, MA · On-site

$80 - $120/hr

Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar ... You're not inheriting a content function. You're building a media platform and a movement from a ...

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Showing results 21-40

All JobsContent Operations JobsContent Operations Jobs in Massachusetts

Content Operations information

See Massachusetts salary details

$32.2K

$127.4K

$140.9K

How much do content operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for content operations in Massachusetts is $127,359.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,300.00 and $139,800.00 per year, depending on experience, location, and employer.

What is a content operations job?

A Content Operations job focuses on managing the processes, tools, and workflows that enable efficient content creation, distribution, and optimization. It involves coordinating teams, maintaining content governance, streamlining workflows, and ensuring content meets quality and brand standards. This role typically works closely with content creators, marketers, and technology teams to improve efficiency and scalability. Strong organizational, analytical, and communication skills are essential for success in this position.

What does a typical day look like for someone working in content operations?

A typical day in Content Operations often involves coordinating content calendars, tracking the progress of multiple projects, and ensuring that assets move smoothly through review and publication workflows. You’ll work closely with writers, editors, designers, and marketing teams to address bottlenecks and maintain consistent quality and timelines. Monitoring analytics, updating documentation, and troubleshooting any content management system issues are also common tasks. Collaboration and proactive communication are key, as you'll be the bridge between creative and technical teams, helping to keep all content initiatives aligned and on schedule.

What are the key skills and qualifications needed to thrive in content operations, and why are they important?

To thrive in a Content Operations role, you need a solid understanding of content management systems (CMS), workflow optimization, and editorial processes, often paired with a degree in communications, marketing, or a similar field. Familiarity with tools such as WordPress, Asana, Jira, and analytics platforms like Google Analytics is common, and Agile methodology certifications can be beneficial. Strong organizational skills, attention to detail, and effective collaboration and communication are essential soft skills for streamlining content production. These competencies ensure content is produced efficiently, aligns with strategic goals, and maintains high quality across multiple channels.

What are the most commonly searched types of Content Operations jobs in Massachusetts?

The most popular types of Content Operations jobs in Massachusetts are:

What are popular job titles related to Content Operations jobs in Massachusetts?

For Content Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Content Operations jobs in Massachusetts look for?

The top searched job categories for Content Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Content Operations jobs?

Cities in Massachusetts with the most Content Operations job openings:

Content Operations jobs near you
Infographic showing various Content Operations job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $127,359 per year, or $61.2 per hour.

Sr. Technical Account Manager, Rights & Royalties (Boston)

Molten Cloud

Boston, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Sr. Technical Account Manager, Rights & Royalties

Molten Cloud is revolutionizing how the media industry manages its most critical operations. Our cloud platform empowers studios, broadcasters, distributors, streamers, and other media businesses to modernize outdated systems for rights, royalties, and content operations. With a modular approach and a global multi‑cloud infrastructure, Molten Cloud enables customers to scale faster, operate more efficiently, and unlock new revenue streams, while paying only for the tools they need.

We partner with some of the world’s leading media companies, including Mubi, Radial Entertainment, Angel Studios, Black Bear Pictures, Highland Films, Electric Entertainment, and many others across six continents. Founded at MIT, Molten Cloud is committed to breaking the barriers that hold digital creativity and media experiences back today. We are a diverse team of hackers, hustlers, and hipsters, and are backed by top‑tier venture funds and investors, including Jack Dorsey, Ashton Kutcher, and Michael Ovitz.

As the Senior Technical Account Manager, you are the trusted technical advisor, face of Molten and advocate for Molten customers, ensuring successful adoption, value realization, and long‑term retention while championing customer needs with internal teams.

This role will be 100% remote with great compensation & benefits.

Note that this role will work on ET (Boston / NYC) hours. Able to work in the US Eastern Time Zone — Essential, since we have clients in Europe who can only meet in the morning work hours of ET.

Key Responsibilities
  • Primary liaison: Act as the primary technical liaison for assigned accounts, ensuring smooth onboarding, adoption, and ongoing usage.
  • VOC: Partner with product and sales to elevate issues, influence roadmap priorities, and represent the customer’s voice.
  • Customer success: Drive customer success through proactive guidance, technical best practices, and solution design.
Key Areas of Authority
  • Recommend and guide implementation decisions (architecture, integrations, configurations).
  • Own and drive issue escalations with internal teams on behalf of customers.
  • Influence product direction by highlighting critical customer feedback and usage patterns.
Key Areas of Accountability
  • Customer Satisfaction & Advocacy: Measured by NPS, referenceability, and relationship health.
  • Adoption & Value Realization: Customers achieve measurable business outcomes using the product.
  • Customer Retention & Expansion: Renewal rates, expansion opportunities, and churn prevention.
Qualifications
  • Experience: 3+ years in customer‑facing technical roles (e.g., Technical Account Manager, Solutions Architect, Customer Success Engineer, or equivalent) within SaaS, cloud, or enterprise software.
  • Domain Knowledge: Background in media, entertainment, or digital content operations (rights, royalties, distribution, or content management) is a MUST.
  • Customer Success Orientation: Track record of driving adoption, retention, and measurable business value for enterprise customers.
  • Communication Skills: Excellent written and verbal communication, capable of translating complex technical concepts into business value for executives and stakeholders.
  • Collaboration: Proven ability to partner across sales, product, and engineering teams to advocate for customers and influence product direction.
  • Problem‑Solving: Hands‑on ability to diagnose technical issues, lead escalations, and mobilize resources to achieve resolution.
  • Global Mindset: Comfortable working with customers across time zones and cultures; able to work U.S. Eastern Time Zone hours (essential).
  • Education: Bachelor’s degree in Computer Science, Engineering, or related field — or equivalent experience.
Company Culture

Our culture is about being rigorous at work and celebrating our big and small wins as a team. At Molten, you will have the opportunity to own and lead your own workstreams, learn from exceptional individuals on the team, and help build technology that matters across the world. From day one, every developer is given the power, support, and trust to deploy production code.

If you want to join us, send us a note at vincent.lo@moltencloud.com with your resume and/or Github. We will no longer accept applications after 10/24.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

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