Content Moderator Jobs in Boston, MA (NOW HIRING)

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

• Define and evolve the enterprise content automation strategy, establishing standards and governance models for modular content, metadata, taxonomy, naming conventions, lifecycle management, and version control to support scalable and reusable automated content solutions.
• Lead the development of Seismic content automation capabilities by partnering with cross-functional stakeholders to align automation strategies with broader business priorities and long-term operational objectives.
• Design and implement scalable operating models and workflows that integrate source-of-truth data, content repositories, and automation platforms into presentation generation processes across the organization.
• Serve as the functional subject matter expert for automated content solutions, advising stakeholders and senior leaders on best practices, platform capabilities, strategic opportunities, and operational tradeoffs.
• Establish governance frameworks that embed compliance, risk management, auditability, disclosures, retention standards, and approval workflows into automated content ecosystems in partnership with control functions and key stakeholders.
• Lead enterprise initiatives to pilot, scale, and optimize automation use cases, including data-driven content refreshes, localization, personalization, and workflow orchestration, while defining and monitoring KPIs to measure adoption, efficiency gains, quality improvements, and business impact.
• Anticipate evolving business and client needs by identifying opportunities to enhance automation capabilities, improve user experiences, and modernize presentation content delivery models.
• Influence and shape enterprise standards for presentation design, template architecture, and content governance in alignment with MFS brand guidelines and organizational objectives.
• Lead cross-functional change management efforts related to automation capabilities, ensuring successful stakeholder engagement, adoption, communication, and operational readiness across impacted teams.
• Partner with Product Owners and Agile teams to establish strategic enhancement roadmaps, prioritization frameworks, and governance processes for Slide Library and Seismic platform capabilities.
• Build and maintain trusted relationships across business, technology, and operational teams to align priorities, remove barriers, and drive successful execution of strategic initiatives.
• Provide leadership, guidance, and mentorship to team members and project contributors supporting presentation automation and content management initiatives.
• Evaluate emerging technologies, industry trends, and evolving best practices to continuously enhance enterprise content automation capabilities and operational effectiveness.

• Deep expertise in Seismic and presentation automation technologies, including LiveDoc template architecture, automated data feed integration, Workspace management, content governance, and scalable content delivery solutions.
• Bachelor's degree in Graphic Design, Information Technology, Communications, Business, or a related field preferred; equivalent professional experience considered.
• 8-12+ years of progressive experience in presentation automation, content strategy, template architecture, workflow optimization, or related disciplines within complex organizational environments.
• Demonstrated experience developing enterprise content automation strategies, governance frameworks, and scalable content architectures supporting reusable and modular content delivery.
• Strong understanding of workflow automation platforms, content management systems, APIs, integrations, and automation technologies used to support enterprise-scale content operations.
• Proven ability to shape strategic direction, influence senior stakeholders, and lead cross-functional initiatives in highly collaborative and matrixed environments.
• Experience establishing operational standards, governance models, and best practices that drive consistency, compliance, scalability, and long-term business value.
• Advanced analytical and problem-solving capabilities, including defining KPIs, evaluating operational performance, and using insights to drive continuous improvement initiatives.
• Strong communication and influencing skills, including the ability to articulate complex concepts, present recommendations, and shape decisions across technical and non-technical audiences.
• Demonstrated success leading change initiatives, driving adoption of new capabilities, and aligning stakeholders around strategic objectives.
• Strong knowledge of Agile methodologies, product delivery models, and cross-functional collaboration practices.
• Advanced proficiency in Microsoft PowerPoint, Seismic, and related content automation and presentation technologies.

• Experience defining, scaling, and operationalizing enterprise content automation strategies and governance models.
• Advanced experience with content management and content automation platforms, including Seismic, Microsoft 365, and related enterprise collaboration technologies.
• Experience leading cross-functional initiatives involving Product, Technology, Operations, and business stakeholders within matrixed organizational environments.
• Demonstrated ability to drive organizational adoption of new technologies, workflows, or operating models through change management and stakeholder engagement.
• Familiarity with enterprise workflow and project management platforms, such as m365, Jira, or similar tools supporting Agile delivery models.
• Experience establishing content standards, taxonomy frameworks, metadata strategies, or reusable content architectures to support scalable content operations.
• Background in training, enablement, or user adoption strategies for enterprise digital tools and platforms.
• Experience evaluating emerging technologies and industry trends to identify opportunities for process optimization and innovation.
• Prior experience mentoring team members, leading project teams, or influencing work across cross-functional groups preferred.

#LI-HD1

At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good-faith expectation forwhat we'll pay depending on the candidate's experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensationbased on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k)

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency - if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we'll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.