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Content Design Manager Jobs in Delaware (NOW HIRING)

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Seaford, DE

From photography and journalism to graphic design and videography, Navy MCs can do it all. We're ... Develop print publications and multimedia content including video, still images, digital graphics ...

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Dover, DE

From photography and journalism to graphic design and videography, Navy MCs can do it all. We're ... Develop print publications and multimedia content including video, still images, digital graphics ...

U.S. Navy

DESIGN & COMMUNICATION MANAGER

Newark, DE

From photography and journalism to graphic design and videography, Navy MCs can do it all. We're ... Develop print publications and multimedia content including video, still images, digital graphics ...

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Content Design Manager information

See Delaware salary details

$15

$38

$77

How much do content design manager jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for content design manager in Delaware is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $26.20 and $45.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Content Design Manager, and why are they important?

To thrive as a Content Design Manager, you need expertise in UX writing, content strategy, and cross-functional leadership, typically supported by a background in communications, design, or a related field. Familiarity with design systems, content management platforms, and tools like Figma or Sketch is often required. Outstanding collaboration, stakeholder management, and mentorship abilities set top candidates apart. These skills ensure clear, user-focused content that supports business goals and enhances the overall product experience.

How does a Content Design Manager typically collaborate with cross-functional teams to ensure cohesive user experiences?

As a Content Design Manager, you’ll work closely with product managers, UX designers, researchers, and engineers to shape content strategies that align with business goals and user needs. Collaboration often involves participating in design sprints, providing content guidance during product development, and ensuring content consistency across platforms. You’ll also facilitate regular feedback sessions and workshops to champion user-centered language and design, making it essential to communicate clearly and build strong relationships across teams.

What are Content Design Managers?

Content Design Managers are professionals who lead teams responsible for creating, structuring, and optimizing digital content to ensure it meets user needs and business goals. They oversee content strategy, collaborate with designers, writers, and product managers, and ensure that content is clear, accessible, and consistent across platforms. Their role involves mentoring content designers, setting standards, and measuring the effectiveness of content solutions.

What is the difference between Content Design Manager vs Content Strategist?

AspectContent Design ManagerContent Strategist
Required CredentialsBachelor's degree in communications, marketing, or related field; experience in content creation and managementBachelor's degree in marketing, communications, or related field; experience in content planning and strategy
Work EnvironmentLeads content teams, collaborates with designers and developers, manages content projectsDevelops content plans, analyzes audience data, aligns content with business goals
Employer & Industry UsageUsed in tech, media, and corporate sectors for content management rolesCommon in marketing agencies, media companies, and corporate marketing teams

The Content Design Manager focuses on leading content teams and managing content creation processes, while the Content Strategist concentrates on planning and aligning content with business objectives. Both roles require strong communication skills and industry experience, but their primary responsibilities differ in scope and focus.

What are popular job titles related to Content Design Manager jobs in Delaware? For Content Design Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Content Design Manager jobs in Delaware look for? The top searched job categories for Content Design Manager jobs in Delaware are:
What cities in Delaware are hiring for Content Design Manager jobs? Cities in Delaware with the most Content Design Manager job openings:
Content Design Manager jobs near you
Associate Project Manager - Knowledge Content Manager (Remote)

Associate Project Manager - Knowledge Content Manager (Remote)

Maximus

Wilmington, DE • Remote

$66.80K - $106.80K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 3 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

230th of 425 rated business services

Job description

Description & Requirements

The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or r emoval and ensure all resources provided to agents contain the correct information. This role also work s with the client’s content team to incorporate information that may currently not be housed in the database.

This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.

Essential Duties and Responsibilities:

- Support project management initiatives .

- Schedule, plan, and coordinate project management activities.

- Maintain project tracking tools and project documentation.

- Communicate with project stakeholders.

  • Build and maintain knowledge base in SharePoint or other Content Management Systems.
  • Build document management processes and procedures.
  • Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
  • Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content.
  • Design and implement work flows to manage documentation process.
  • Create training material in support of the Knowledge management process.
  • Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
  • Continuously improve knowledge-sharing processes based on feedback and agency needs.

Minimum Requirements

- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.

  • 3+ years of Knowledge/Content Management or Information Governance experience
  • 1 - 3+ years of immigration law experience.
  • 3+ years of analytics, plain language and business writing skills.

Preferred:

  • Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
  • Experience developing content tailored to the needs of contact center agents and customers.
  • Experience working in a government or federal contracting environment.
  • Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Minimum Salary

$66,800.00

Maximum Salary

$106,800.00

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