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Contact Worker Jobs (NOW HIRING)

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience working with international clients is a plus. WANT AN EMPLOYER THAT VALUES YOUR ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience working with international clients is a plus. COMPENSATION DETAILS WANT AN EMPLOYER THAT ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience working with international clients is a plus. WANT AN EMPLOYER THAT VALUES YOUR ...

Contact CenterRepresentative

Addison, TX

$17.25 - $22.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced ...

Contact Center SME

Jersey City, NJ ยท On-site

$75 - $80/hr

Experience working in AWS cloud environment (strongly preferred); Azure/GCP knowledge is a plus ... Lead end-to-end contact center solution design using Amazon Connect from strategy through ...

Experience working in AWS cloud environment (strongly preferred); Azure/GCP knowledge is a plus ... Lead end-to-end contact center solution design using Amazon Connect from strategy through ...

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Experience working with international clients is a plus.

Contact Center Specialist Join Mercantile Bank as a Full-Time Contact Center Specialist I and experience the thrill of working with a team that prioritizes innovation and customer-centric solutions.

Contact Center Specialist Join Mercantile Bank as a Full-Time Contact Center Specialist I and experience the thrill of working with a team that prioritizes innovation and customer-centric solutions.

Contact Center Specialists works to achieve monthly call quality performance while educating ... Ability to establish effective working relationships among team members and participate in solving ...

Contact Center Agent Join our team as a member-focused Contact Center Agent at IHMVCU! We're ... Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand ...

Contact Center Representative

Wichita, KS ยท On-site

$13.25 - $17.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced ...

Contact Center Representative

Wichita, KS ยท Remote

$17.50 - $22.75/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced ...

Contact Center Representative

Addison, TX

$17.25 - $22.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... This is a great opportunity for individuals who enjoy problem-solving and working in a fast-paced ...

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Contact Worker information

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$11

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How much do contact worker jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for contact worker in the United States is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

What are Contact Workers?

Contact workers are professionals who serve as intermediaries between organizations and individuals or communities, often providing support, information, or assistance. They typically work in social services, healthcare, or community outreach, helping clients access resources, navigate systems, and address their needs. Contact workers may visit clients in their homes, facilitate communication, and help ensure that services are delivered effectively and compassionately.

What is the difference between Contact Worker vs Social Worker?

AspectContact WorkerSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's or Master's degree in social work; licensure often required
Work EnvironmentCommunity centers, healthcare facilities, schoolsHospitals, social service agencies, government offices
Employer & Industry UsageNonprofits, healthcare providers, educational institutionsGovernment agencies, healthcare, social services
Common Search & ComparisonOften compared for entry-level roles and direct client contactCompared for professional, case management roles

Contact Workers typically handle direct client interactions, providing support and information, often with minimal formal education. Social Workers usually have advanced degrees and licensure, managing complex cases and providing comprehensive social services. Both roles involve working with vulnerable populations but differ in qualifications and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Contact Worker, and why are they important?

To thrive as a Contact Worker, you need strong interpersonal skills, basic administrative knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, telephony tools, and office software is usually required. Excellent communication, patience, and problem-solving abilities help you effectively interact with clients and handle challenging situations. These skills ensure efficient service delivery, client satisfaction, and positive organizational representation.

What are some common challenges Contact Workers face when managing multiple client cases?

Contact Workers often juggle numerous client cases simultaneously, which can present challenges such as prioritizing urgent needs, maintaining accurate records, and ensuring timely follow-ups. Effective time management and strong organizational skills are essential, as is clear communication with both clients and other team members. Additionally, Contact Workers must remain adaptable and resilient, as client needs and organizational priorities can shift quickly, requiring flexibility in approach.
More about Contact Worker jobs
What states have the most Contact Worker jobs? States with the most job openings for Contact Worker jobs include:

Social Services Case Aide

Office of Shared Administration (WV)

Charleston, WV โ€ข On-site

$31K - $52K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

General Description BSS26MW010 Under general supervision, worker performs work at full performance level providing a variety of health and human service program activities in a helper capacity. Work involves extensive client contact. Worker often performs work independently under the direction of and in consultation with a professional staff member.

Certain areas of assignment may include specific training prior to or within a specific period of time after employment. Work requires the use of an automobile for travel. Worker may be required to deal with situations which are potentially dangerous to client and worker.

Other duties include data entry in facts computer system, setup and record multi-disciplinary treatment meetings, setup multi-disciplinary treatment meetings, setup appointments with appropriate medical personnel, including physical and mental health. Mandatory overtime may be. required for this position.

County(ies) of work: McDowell/Wyoming Position Number(s): 0511P06124 and 0511P06125 Minimum Qualifications Education: High school diploma or equivalent. Experience: None. Special Requirements: Valid driver's license.

About the Organization The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments.

Through this hard work, at risk populations can begin to thrive within the community.