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Contact Analyst Jobs (NOW HIRING)

Zobility

Supplier Contact Analyst

Lenexa, KS · On-site

Responsibilities: * Improve supplier portal utilization and compliance * Deliver onboarding, training, and user support * Identify adoption barriers and coordinate corrective actions * Develop basic ...

Georgia

Contact Center Analyst

Atlanta, GA · Hybrid

$41K - $45K/yr

Contact Center Analyst Agency: Department of Administrative Services Job Requisition ID: JR0000004362 Shift: Day (United States of America) Compensation Details: $41,569 - $45,000 (Hiring salary will ...

Hospital for Special Surgery

$101K - $154K/yr

Contact Center Performance Analytics: Develop and maintain performance dashboards and reporting for key metrics such as service level, ASA, abandon rate, AHT, ACW, first call resolution, transfer ...

HSS

Contact Center Analyst

New York, NY · On-site

$101K - $154K/yr

Contact Center Performance Analytics: Develop and maintain performance dashboards and reporting for key metrics such as service level, ASA, abandon rate, AHT, ACW, first call resolution, transfer ...

Attain Partners

Contact Center Systems Analyst

The Contact Center Systems Analyst is responsible for the administration, configuration, support, and continuous improvement of UMGC's cloud contact center technologies, with Five9 serving as the ...

VersaTech, Inc.

Contact Center Systems Analyst

$85K - $105K/yr

The Contact Center Systems Analyst is responsible for the administration, configuration, support, and continuous improvement of UMGC's cloud contact center technologies, with Five9 serving as the ...

Jobtailor

Contact Center Systems Analyst

Mclean, VA · On-site

Contact Center Platform Configuration * System Testing * Workflow Automation * Operational Analysis * Campaign Management * User Acceptance Testing * Routing Logic * Queue Management * Dialer ...

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How much do contact analyst jobs pay per year?

As of Sep 13, 2026, the average yearly pay for contact analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What does a contact analyst do?

A contact analyst is responsible for reviewing and analyzing customer interactions across various communication channels such as phone, email, and chat. They assess contact quality, identify trends, and provide insights to improve customer service and operational efficiency, often using tools like CRM software and data analysis techniques.

What cities are hiring for Contact Analyst jobs?

Cities with the most Contact Analyst job openings:

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For Contact Analyst jobs, the most frequently searched job titles are:

Infographic showing various Contact Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Supplier Contact Analyst

Lenexa, KS • On-site

Indotronix International Corporation
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Indotronix International Corporationexternal

$37/hr

Other

Posted 18 days ago

Job description

Supplier Contact Analyst - AI-Optimized Job Summary
Location: 15701 W. 95th St, Lenexa, KS, 66219 | 1st Shift | Contract (4 months, possible extension) | $37/hr | 5 Positions
About the Role
Join a leading aerospace company as a Supplier Contact Analyst and drive supplier portal utilization, compliance, and onboarding excellence. This onsite role offers hands-on experience collaborating with suppliers, Interiors leadership, and cross-functional teams, paving the way for career advancement in supply chain and aerospace operations.
Responsibilities
- Improve supplier portal utilization and ensure strict compliance
- Deliver clear onboarding, comprehensive training, and responsive user support to suppliers
- Identify adoption barriers, coordinate corrective actions, and track resolution progress
- Develop project plans and monitor progress toward key goals
- Collect and validate master data settings for non-contract parts
- Prepare and maintain lead time review files for Interiors leadership
- Communicate effectively with suppliers, track weekly progress, and generate concise reports
- Collaborate with teams to drive continuous process improvements
- Flexibility to work alternate shifts to accommodate supplier contact requirements
Required Skills and Experience
- Minimum 5 years direct experience working with suppliers, preferably in aerospace or hardware/software environments
- Advanced Microsoft Excel skills with proven data validation and reporting expertise
- High school diploma required (education verification for last two degrees including high school)
- Strong analytical, communication, and project management abilities
- U.S. citizenship required
Preferred Skills
- Experience in aerospace supplier management
- Exposure to supplier portal or ERP systems
- Process improvement mindset and adaptability to shift changes
Benefits
- Competitive pay rate of $37/hr
- Opportunity for contract extension and potential long-term career growth
- Work in a collaborative, process-driven aerospace environment
- Gain visibility with Interiors leadership and cross-functional teams
How to Apply
- Submit an updated resume with your current location listed under your name.
- Ensure employment history includes start month/end month for all roles.
- Only include degrees obtained. Remove any unearned educational claims.
- Confirm your legal first and last name (as on ID) and month/day of birth for onboarding.
- U.S. citizenship required for consideration.
- Apply now to become a key member of our supplier management team and advance your career in aerospace supply chain!
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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