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Contact Lens Manager Jobs (NOW HIRING)

Retail Merchandising Manager

York, NY · On-site

$47 - $52/hr

The role involves managing retail merchandising initiatives with a focus on contact lens category strategy, promotions, assortment planning, and cross-functional coordination across operations ...

Optometric technician -

Bellingham, MA

$16.75 - $20.75/hr

... contact lens training classes with patients Assisting physicians in performing any and all procedures/ tests Ensuring equipment is functioning properly and contacting store support or management in ...

Optometric technician -

Bellingham, MA · On-site

$16.75 - $20.75/hr

... contact lens training classes with patients Assisting physicians in performing any and all procedures/ tests Ensuring equipment is functioning properly and contacting store support or management in ...

Optometric technician -

Bellingham, MA

$16.75 - $20.75/hr

... contact lens training classes with patients Assisting physicians in performing any and all procedures/ tests Ensuring equipment is functioning properly and contacting store support or management in ...

The ideal candidate is comfortable practicing medical optometry, managing ocular disease, and providing contact lens services while delivering an exceptional patient experience. Essential Functions ...

The ideal candidate is comfortable practicing medical optometry, managing ocular disease, and providing contact lens services while delivering an exceptional patient experience. Essential Functions ...

The ideal candidate is comfortable practicing medical optometry, managing ocular disease, and providing contact lens services while delivering an exceptional patient experience. Essential Functions ...

Contact Lens Department Operations and Management: * Creates and implements an operating budget for the contact lens department together, with the practice administrator. * Provides contact lens ...

The ideal candidate is comfortable practicing medical optometry, managing ocular disease, and providing contact lens services while delivering an exceptional patient experience. Essential Functions ...

Contact Lens Department Operations and Management: * Creates and implements an operating budget for the contact lens department together, with the practice administrator. * Provides contact lens ...

Contact Center SME

Jersey City, NJ · On-site

$75 - $80/hr

Architect integrations with enterprise systems (CRM, WEM, analytics, APIs) using AWS services ... Knowledge of AI-driven CX solutions (chatbots, voice bots, Contact Lens, sentiment analysis)

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ...

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ...

Brand Manager Location : On-site store location Do you have a passion to train and coach team ... Oversee proper protocols for patient contact lens orders and diagnostic contact lens trials, while ...

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Contact Lens Manager information

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$5

$14

$18

How much do contact lens manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for contact lens manager in the United States is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Contact Lens Manager vs Optician?

AspectContact Lens ManagerOptician
CredentialsCertification in contact lens fitting, often ABO/NCLEOptical dispensing certification, ABO/NCLE
Work EnvironmentOptometry clinics, optical stores, eye care centersOptical retail stores, eye clinics, hospitals
Job ResponsibilitiesManaging contact lens inventory, fitting, patient educationFitting glasses, contact lenses, adjusting eyewear

While both roles involve eye care and contact lenses, the Contact Lens Manager primarily oversees contact lens operations and patient fittings, whereas the Optician focuses on dispensing eyewear and assisting with vision correction solutions. Both roles require certification and work in similar environments, but their specific duties differ.

What are the main challenges a Contact Lens Manager faces when balancing patient care with inventory management?

As a Contact Lens Manager, you'll often juggle the dual priorities of providing excellent patient care and ensuring the contact lens inventory is accurate and well-stocked. A common challenge is effectively managing stock levels to avoid shortages or overstocking, while also staying updated on new lens technologies and patient preferences. Additionally, you'll coordinate with optometrists, suppliers, and front-desk staff, requiring strong organizational and communication skills. Addressing these challenges successfully can lead to smoother operations, higher patient satisfaction, and opportunities for career advancement within the optical industry.

What are the key skills and qualifications needed to thrive as a Contact Lens Manager, and why are they important?

To thrive as a Contact Lens Manager, you need comprehensive knowledge of optometry, inventory management, and customer service, typically supported by certification or experience in optical retail. Familiarity with practice management software, point-of-sale systems, and contact lens fitting tools is common in this role. Exceptional interpersonal skills, attention to detail, and leadership abilities set top performers apart. These skills ensure efficient operations, regulatory compliance, and a high standard of care and satisfaction for patients and customers.

What are Contact Lens Managers?

Contact Lens Managers are professionals who oversee the operations related to contact lenses within an optometry practice, ophthalmology clinic, or retail environment. Their responsibilities include managing inventory, supervising staff, ensuring compliance with regulations, and providing customer service related to contact lens fittings and sales. They also collaborate with eye care professionals to ensure patients receive the correct lenses and maintain up-to-date knowledge on the latest contact lens products and technologies. Effective Contact Lens Managers help ensure efficient operations and high standards of patient care.
More about Contact Lens Manager jobs
What cities are hiring for Contact Lens Manager jobs? Cities with the most Contact Lens Manager job openings:
What are the most commonly searched types of Contact Lens jobs? The most popular types of Contact Lens jobs are:
What states have the most Contact Lens Manager jobs? States with the most job openings for Contact Lens Manager jobs include:
What job categories do people searching Contact Lens Manager jobs look for? The top searched job categories for Contact Lens Manager jobs are:
Infographic showing various Contact Lens Manager job openings in the United States as of June 2026, with employment types broken down into 7% Full Time, 86% Part Time, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $30,666 per year, or $14.7 per hour.
Contact Center SME

Contact Center SME

eTeam

Jersey City, NJ

Other

Posted 3 days ago


Job description

Contact Center SME

Location: Jersey City

Responsibilities:

  • Lead end-to-end contact center solution design using Amazon Connect from strategy through implementation
  • Partner with business stakeholders to define CX vision, roadmap, and operating model aligned with AWS-native capabilities
  • Translate business requirements into scalable, cloud-native architectures leveraging Amazon Connect and AWS services
  • Act as SME for Amazon Connect (primary) and Genesys Cloud/Engage or NICE (secondary) platforms
  • Design omnichannel solutions covering voice, chat, messaging, email, social, and AI-powered bots
  • Architect integrations with enterprise systems (CRM, WEM, analytics, APIs) using AWS services (Lambda, API Gateway, etc.)
  • Conduct workshops, discovery sessions, and solution presentations with business and technical stakeholders
  • Support and guide development, configuration, and deployment teams across Amazon Connect and Genesys environments
  • Ensure adherence to AWS Well-Architected principles, security, compliance, and best practices
  • Drive continuous improvement, automation, and optimization of contact center solutions leveraging AI and analytics

Functional Skills:

  • Strong understanding of customer journeys and contact center operations
  • Ability to align Amazon Connect capabilities with business outcomes and KPIs
  • Expertise in CX strategy, digital engagement models, and cloud transformation initiatives

Experience:

  • 12 years of experience in contact center technologies and CX solutions
  • Proven track record in solution architecture and end-to-end CCaaS delivery, especially with Amazon Connect
  • Hands-on expertise with:
    • Amazon Connect (mandatory)
    • Genesys Cloud CX or Genesys Engage (preferred for migration/coexistence scenarios)
  • Experience working in AWS cloud environment (strongly preferred); Azure/GCP knowledge is a plus
  • Strong background in enterprise integrations and API-based architectures
  • Experience leading CCaaS transformation or migration programs, particularly to Amazon Connect
  • Exposure to AI, automation, and conversational technologies (Amazon Lex, chatbots, voice bots)
  • Experience working with cross-functional teams and senior stakeholders

Technical Skills:

  • Deep knowledge of Amazon Connect architecture, contact flows, routing strategies, and queue management
  • Experience with IVR, ACD, WEM, analytics, and reporting tools across Amazon Connect and Genesys
  • Strong understanding of AWS services (Lambda, Lex, API Gateway, Kinesis, S3, DynamoDB)
  • Expertise in API integration, microservices, and cloud-native design patterns
  • Familiarity with security, compliance (PCI, HIPAA), and performance optimization
  • Knowledge of AI-driven CX solutions (chatbots, voice bots, Contact Lens, sentiment analysis)