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Contact Centre Manager Jobs (NOW HIRING)

Lawyers For Justice P.C

Contact Center Manager

Glendale, CA · On-site

$90K - $115K/yr

Contact Center Manager Department: Operations Employment Type: Full Time Location: Glendale Compensation: $90,000 - $115,000 / year Description The Contact Center Manager will oversee the day-to-day ...

Lawyers for Justice

Contact Center Manager

Glendale, CA · On-site

$90K - $115K/yr

Contact Center Manager Department: Operations Employment Type: Full Time Location: Glendale Compensation: $90,000 - $115,000 / year Description The Contact Center Manager will oversee the day-to-day ...

travelinc

Contact Center Manager

Duluth, GA

CONTACT CENTER MANAGER We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available. If you're a pro ...

Lawyers for Justice

$90K - $115K/yr

Contact Center Manager Department: Operations Employment Type: Full Time Location: Glendale Compensation: $90,000 - $115,000 / year Description The Contact Center Manager will oversee the day-to-day ...

New

Lawyers for Justice

Contact Center Manager

Glendale, AZ · On-site

$90K - $115K/yr

Contact Center Manager Department: Operations Employment Type: Full Time Location: Glendale Compensation: $90,000 - $115,000 / year Description The Contact Center Manager will oversee the day-to-day ...

DMI

Contact Center Manager

Sharonville, OH

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Contact Center Manager to join our staff. Call center managers are in charge of hiring, training, supervising, and motivating ...

Arlingtoncu

Contact Center Manager

Alexandria, VA · On-site

$92K - $108K/yr

Contact Center Manager 5 days ago Requisition ID: 1661 Salary Range: $92,630.00 To $108,977.00 Annually Position Overview We are actively recruiting for a Contact Center Manager to lead day-to-day ...

First National Bank Alaska

Contact Center Manager Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers. We are excited about our ...

DMI

Contact Center Manager

Sharonville, OH · On-site

$113K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Contact Center Manager to join our staff. Call center managers are in charge of hiring, training, supervising, and motivating ...

DMI

Contact Center Manager

Sharonville, OH · On-site

Learn more at www.dminc.com DMI, LLC is seeking a Contact Center Manager to join our staff. Call center managers are in charge of hiring, training, supervising, and motivating the call center ...

Travel Incorporated

Contact Center Manager

Duluth, GA · On-site

CONTACT CENTER MANAGER We are seeking a savvy Contact Center Manager with a background in leading teams in a 24/7 365 contact center / call center setting. Multiple shifts available. If you're a pro ...

Lawyers for Justice

Contact Center Manager

Glendale, CA · On-site

$90K - $115K/yr

Description The Contact Center Manager will oversee the day-to-day operations of the firm's intake team, ensuring efficiency, quality, and an exceptional client experience at every touchpoint. This ...

Robert Half

Contact Center Manager

Charlotte, NC · On-site

$80K - $120K/yr

Our client is a rapidly growing HVAC organization seeking an experienced Contact Center Manager to take ownership of its customer contact center operations in Charlotte. This is a key leadership role ...

MCI Careers

Contact Center Manager

Las Cruces, NM · On-site

We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence ...

MCI Careers

Contact Center Manager

Tampa, FL · On-site

We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence ...

MCI Careers

Contact Center Manager

Dallas, TX · On-site

We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service excellence ...

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Contact Centre Manager information

See salary details

$23K

$61.4K

$102.5K

How much do contact centre manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for contact centre manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Contact Centre Manager vs Customer Service Supervisor?

AspectContact Centre ManagerCustomer Service Supervisor
CredentialsTypically requires management experience, relevant certifications, and industry knowledgeUsually requires customer service experience, some supervisory training
Work EnvironmentOversees multiple teams, manages operations, and strategic planningSupervises frontline staff, handles customer issues, and team performance
Employer & Industry UsageCommon in call centers, BPOs, and large customer service operationsFound in retail, hospitality, and smaller service teams

The main difference is that a Contact Centre Manager focuses on managing entire call center operations and strategic goals, while a Customer Service Supervisor directly oversees customer interactions and team performance. Both roles require customer service skills, but the manager role involves broader operational responsibilities.

What cities are hiring for Contact Centre Manager jobs?

Cities with the most Contact Centre Manager job openings:

What states have the most Contact Centre Manager jobs?

States with the most job openings for Contact Centre Manager jobs include:

What are popular job titles related to Contact Centre Manager jobs?

For Contact Centre Manager jobs, the most frequently searched job titles are:

Infographic showing various Contact Centre Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Contact Center Manager

Superior, WI • On-site

Superior Choice Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Superior Choice Credit Unionexternal

$60K - $70K/yr

Full-time

Posted 28 days ago

Job description

Contact Center Manager

At Superior Choice Credit Union, we're committed to providing exceptional service and helping our members achieve their financial goals. We're looking for a Contact Center Manager who is passionate about leading people, improving processes, and delivering a high-quality member experience.
 
 In this role, you'll oversee the daily operations of the Contact Center, support and develop team members, and help ensure every interaction reflects SCCU's commitment to service excellence.

What You'll Do

  • Lead the day-to-day operations of the Contact Center.
  • Provide coaching, scheduling, training, and performance support to Contact Center team members.
  • Assist members and employees with inquiries while ensuring exceptional service.
  • Identify opportunities to improve workflows, processes, and departmental efficiency.
  • Support member acquisition and retention initiatives.
  • Identify member needs and promote relevant credit union products and services.
  • Ensure member account information is entered accurately across systems.
  • Monitor service quality and foster a positive, high-performing team culture.

What We're Looking For

  • High school diploma or equivalent.
  • One to three years of related leadership, contact center, customer service, or financial institution experience.
  • Strong leadership, coaching, and interpersonal skills.
  • Excellent verbal and written communication abilities.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively.
  • Advanced proficiency with Microsoft Office and business software applications.
  • Commitment to delivering exceptional member experiences.

Why Join Superior Choice Credit Union?

At SCCU, our mission is to provide superior service while delivering products and services that meet the financial needs of our members. For more than 90 years, we have proudly served communities across Wisconsin and Minnesota while fostering a workplace where employees can grow, contribute, and make a meaningful impact.
 
Join a team where your work matters, your contributions are valued, and every day is an opportunity to help members achieve financial success.