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Contact Center Associate Jobs in Oregon (NOW HIRING)

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How much do contact center associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for contact center associate in Oregon is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.43 per hour, depending on experience, location, and employer.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Oregon?

The most popular types of Contact Center jobs in Oregon are:

What cities in Oregon are hiring for Contact Center Associate jobs?

Cities in Oregon with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,147 per year, or $23.1 per hour.

Agent, In House Marketing Call Center

Travel + Leisure Co.

Seaside, OR

$15.25 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

Agent, In House Marketing Call Center
  • 100 South Promenade, Seaside, Oregon, United States, 97138
  • In House Marketing
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Description

Chase Phone Room Agent

As a Chase Phone Room Agent, you're the recovery engine for our sales pipeline. Your job is to contact clients by phone: either signing them up for an upcoming presentation or reconnecting with guests who previously missed their appointment and getting them rescheduled. You'll work onsite supporting multiple resort brands across the region, partnering closely with marketing, sales, and operations to keep tour flow moving and qualified guests in the seats.

This is a performance-driven role with uncapped earning potential.

What You'll Do:

  • Meet monthly tour flow targets set by management

  • Work an outbound call list daily to book new presentation appointments and recover previously missed tours

  • Qualify clients to ensure they meet the right criteria before scheduling

  • Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through

  • Maintain accurate data entry across Salesforce and sales center systems

  • Prepare and deliver chase materials to resort rooms as needed

  • Collaborate with marketing, sales, and resort operations teams across the region

  • Assist at the lobby marketing desk when needed

  • Compile and distribute daily performance numbers to regional leadership

What Success Looks Like:

Your list is worked, your numbers are clean, and qualified guests are showing up. The best Chase Agents are persistent without being pushy; they know how to re-engage a cold contact and turn a missed appointment into a confirmed one.

Duties may evolve based on business needs.

Minimum Requirements and Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • High School Diploma or GED required.

  • Salesforce CRM experience required; advanced familiarity a strong plus.

  • Minimum of 6 months call center, reservations, or equivalent customer service experience required.

  • Ability to actively listen to client needs and use that insight to build value and motivate attendance at a sales presentation.

  • Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.

  • Strong problem-solving and customer service skills with the ability to think on your feet.

  • Demonstrated ability to work under pressure and meet deadlines.

  • Self-motivated, detail-oriented, and able to work independently.

  • Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business needs.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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