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Contact Center Associate Jobs in Oregon (NOW HIRING)

Crateandbarrel

Advanced Customer Care Associate

OR · On-site +1

$14.50 - $20/hr

With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... contact center * Advanced knowledge in phone, email and/or chat required Euromarket Designs, Inc ...

New

Clinical Nutrition Services

Dietetic Technician

Portland, OR · On-site

$39K - $50K/yr

Provide support to the Call Center Communication Specialist and Room Service Associates, "trouble ... Two years of experience in a call/contact center or diet office, preferably in a medical or ...

Zurich NA

Claims Call Centre Representative

Salem, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... contact center team. If you are passionate about customer service and want to help people, we want ... Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience ...

New

Five9

Product Management Director - Workforce Engagement

OR · On-site +1

$232K - $243K/yr

Mentor and influence associate product managers and cross-functional peers, elevating the team ... Deep understanding of contact center operations, the workforce planning lifecycle, and quality ...

Cresta

Associate Forward Deployed Product Manager

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our leadership includes CEO, Ping Wu, the co-founder of Google Contact Center AI & Vertex AI ... As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy ...

Foundever

VP, Business Development Healthcare

... Associate Agreement. * Proactively report actual or suspected ethics and compliance violations ... Deep understanding of contact center operations and strategies for achieving key performance ...

Five9

Associate Solution Consultant

OR · On-site +1

Support the sales team, RFP team, and operations team as the key technical advisor and SME for the Five9 contact center. * Support the sales team in helping prospects and partners understand what is ...

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Showing results 21-40

All JobsContact Center Associate JobsContact Center Associate Jobs in Oregon

Contact Center Associate information

See Oregon salary details

$16

$23

$26

How much do contact center associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for contact center associate in Oregon is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.43 per hour, depending on experience, location, and employer.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Oregon?

The most popular types of Contact Center jobs in Oregon are:

What cities in Oregon are hiring for Contact Center Associate jobs?

Cities in Oregon with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,147 per year, or $23.1 per hour.

Associate Project Manager

Paradigm Information Services, Inc.

Beaverton, OR • Remote

$32/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

This is a remote position.

Associate Project Manager, 9383-1

Paradigm is seeking an Associate Project Manager (APM) to oversee the administration of Remediation and/or Class Action projects.  The APM works for the Project Manager who is the primary face of operations to our clients.  Internally, the APM may coordinate with sales representatives, data analysts, software engineers, contact center supervisors, disbursement specialists, claims analysts, and other personnel.

Type: 1 year contract
Pay Rate: $27 - 32hr
Location: Fully Remote
Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days
Job No: 1460​

Job Responsibilities:

  • Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
  • Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently.
  • Continually monitor, evaluate, and guide project staff to meet project deliverable deadlines, within budget and at the highest quality standards.
  • Look for way to improve the clients processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.

Meet billable and utilization goals.
  • In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
  • Work with stakeholders in operational departments to enhance service quality standards to meet and/or exceed client expectations.  This position is responsible for fostering a team environment and building cooperation between client services team members, company team members, and sales to provide the highest quality service standards, reach revenue targets, and obtain efficiency/profit goals.

Approved Hub Locations:

 

Alabama

Nevada

Illinois

Oklahoma

Kansas

Oregon

Louisiana

Tennessee

Minnesota

Texas

Missouri

Washington


Requirements

Qualifications and Characteristics:

  • Project management experience is required.  Professional PMP certification through the Project Management Institute (PMI) is preferred.
  • Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, and a keen attention to detail are all required.
  • A Bachelor’s degree in management or other relevant industry experience is preferred. 
  • A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
  • Prior banking or financial service industry experience will be strongly preferred. 
  • Outstanding communication skills are required.  Successful candidates will possess a strong ability to communicate effectively with clients and internal operations groups.

Benefits Paradigm offers medical, dental, vision, life, 401K, PTO, tuition reimbursement, and sick days.
About Us, Paradigm
Want to love Mondays? It\'s possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We\'re connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today\'s job market.
Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law.

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