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Consumer Lending Manager Jobs in Rochester, NY (NOW HIRING)

KeyBank

Personal Banker

Batavia, NY · On-site

$18.25 - $22.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyBank

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Keybank

Personal Banker

Rochester, NY

$20.67 - $31.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyCorp

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyBank

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Keybank

Personal Banker

Batavia, NY

$20.67 - $31.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Keybank

Personal Banker

Rochester, NY

$20.67 - $31.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

Zwicker & Associates, P.C.

Legal Assistant

Rochester, NY · On-site

$20/hr

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal ... Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and ...

Zwicker & Associates, P.C.

Legal Assistant

Rochester, NY · On-site

$20/hr

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal ... Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and ...

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Showing results 21-40

All JobsConsumer Lending JobsConsumer Lending Manager JobsConsumer Lending Manager Jobs in Rochester, NY

Consumer Lending Manager information

See Rochester, NY salary details

$45.9K

$106.2K

$199.9K

How much do consumer lending manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for consumer lending manager in Rochester, NY is $106,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $129,300.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Lending Manager vs Loan Officer?

AspectConsumer Lending ManagerLoan Officer
ResponsibilitiesOversees consumer loan portfolios, manages lending teams, develops lending strategiesAssesses loan applications, approves or denies loans, interacts directly with borrowers
CredentialsBachelor's degree, experience in lending, sometimes relevant certificationsBachelor's degree often preferred, relevant licensing or certifications may be required
Work EnvironmentBank branches, lending departments, managerial settingsBank branches, mortgage or loan offices, direct customer interaction
Industry UsageCommon in banking and financial institutions for leadership rolesCommon in retail banking, mortgage companies, and credit unions for direct lending

The main difference is that a Consumer Lending Manager oversees the lending process and manages teams, while a Loan Officer directly evaluates and approves individual loan applications. The manager focuses on strategy and team leadership, whereas the loan officer handles customer interactions and loan assessments.

What are some common challenges consumer lending managers face when balancing loan growth and credit risk?

Consumer Lending Managers often navigate the challenge of achieving loan growth targets while maintaining prudent credit risk standards. This means carefully assessing applicants, ensuring compliance with lending policies, and adapting strategies to changing market conditions. Additionally, they must lead teams to deliver excellent customer service and resolve borrower issues, all while monitoring portfolio performance. Success in this role requires strong analytical skills, risk management expertise, and the ability to communicate effectively with both staff and senior management.

What does a consumer lending manager do?

A Consumer Lending Manager oversees the process of providing loans to individual consumers, such as personal loans, auto loans, and credit lines. They manage a team of loan officers, ensure compliance with lending regulations, and develop strategies to meet lending targets. Their responsibilities also include evaluating loan applications, assessing credit risk, and maintaining relationships with clients. By guiding the lending team and optimizing processes, they help ensure both customer satisfaction and the financial health of the organization.

What are the key skills and qualifications needed to thrive as a consumer lending manager, and why are they important?

To thrive as a Consumer Lending Manager, you need a solid understanding of lending regulations, credit analysis, and financial products, typically supported by a bachelor’s degree in finance or a related field. Familiarity with loan origination systems, credit scoring software, and regulatory compliance tools is essential. Strong leadership, communication, and customer service skills help build high-performing teams and foster positive client relationships. These competencies ensure sound lending decisions, regulatory compliance, and sustained business growth in a competitive financial environment.

What does a consumer lending manager do?

As a consumer lending manager, your job is to supervise the approval of loans at a bank or credit union. This includes balancing how many loans are given out, deciding when to approve or deny requests from consumers, and ensuring the bank follows all lending regulations. Consumer lending managers also help to improve the operation of a lending company by looking for ways to attract better customers, drive sales of the bank's other products and services, and increase the rate of repayments from customers. At some lending institutions, you may be asked to create offers for select customers or support groups with which the bank is negotiating. For example, your bank may offer faster approval of car loans as a perk for customers who work at a particular company.

More about Consumer Lending Manager jobs

What job categories do people searching Consumer Lending Manager jobs in Rochester, NY look for?

The top searched job categories for Consumer Lending Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Consumer Lending Manager jobs?

Cities near Rochester, NY with the most Consumer Lending Manager job openings:

Consumer Lending Manager jobs near you
Infographic showing various Consumer Lending Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $106,170 per year, or $51 per hour.

Personal Banker

KeyBank

Batavia, NY • On-site

$18.25 - $22.25/hr

Full-time

Posted 20 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Location:
69 Main St - Batavia, New York 14020
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversations to uncover needs and provide guidance and solutions to assist in client's financial wellness both in person and through proactive calling efforts. As part of the branch team, the Personal Banker will work toward attracting new clients to Key and work with existing clients to develop and expand relationships based on their unique financial goals, leading to client confidence in their finances. The Personal Banker is a client first, sales-driven, self-motivated, and competitive individual. Strong and effective teamwork, paired with communication polish and confidence, are critical for this role. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
  • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • Listen for clues for financial wellness opportunities during in-person and over the phone client conversations and provide effective and customized financial wellness recommendations to clients.
  • Consistently attains individual activity, behavior, and outcome goals and expectations.
  • Opening personal and business accounts (consumer checking, small business, various deposit products, home equity, unsecured lending, certificates of deposit, etc.).
  • Developing strong partnerships with branch teammates and line of business partners - focusing on client acquisition and deepening the relationship of current clients; effectively managing internal and external centers of influence.
  • Ensuring compliance with operational, risk, security and audit procedures and policies including appropriate documentation of client interactions.
  • Support of branch operations including assisting with client transactions on the Teller line as needed.
  • Participate in and occasionally facilitate in-person morning huddles and end of day debriefs.
  • Work on Saturdays as directed by management.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • High School Diploma , GED or equivalent business experience (required) or
  • Bachelor's Degree (preferred)

Work Experience
  • Minimum 1 year of Experience in developing current and new customer relationships, achieving sales goals, and building referral sources. Experience with sales is more important than financial services experience. KeyBank provides the tools and training, but we need relationship builders with a curious nature who are great at sparking conversations. (required)
  • Understanding of consumer credit - including loan to value, debt to income and credit reports. (required)
  • Foundational knowledge of sales and service techniques with clients, including tele-consulting, outside calling, prospecting, and networking. (required)
  • Comfortable interacting with small business clients, overcoming objection, and asking fact-finding questions with the goal of being helpful. (preferred)
  • Demonstrated experience with influencing business partners and leveraging centers of influence, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals. (required)
  • Working knowledge of PCs (MS Windows and Office Products including Word, Excel, etc.). (required)
  • Working knowledge of digital technology (mobile, apps, web-based browsing) and ability to educate clients on digital platforms and capabilities within Key (required)

Licenses and Certifications
  • Notary License (preferred)

Skills
  • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
  • Demonstrated ability to attain sales and referral goals through preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk-ins, and professional contacts.
  • Strong work ethic and high level of integrity.
  • Excellent time management skills.
  • Building and nurturing relationships with clients including identifying potential clients, engaging with them to understand their needs, and developing strategies to convert them into long-term clients. It also includes deepening relationships with existing clients by offering additional products and services that meet their evolving needs.
  • Being attentive to client needs, resolving issues promptly, and ensuring a positive banking experience. Excellent client service helps build trust and encourages clients to continue banking with KeyBank.
  • Ability to evaluate financial information to understand clients' financial health, identify investment opportunities, and recommend strategies.
  • Understanding and managing risks associated with banking operations and client transactions.
  • Strong verbal and non-verbal communication skills to understand clients' needs and recommend appropriate banking products and services.
  • Accurate and efficient handling of cash transactions.

Core Competencies
  • All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

Physical Demands
  • Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.

Driving Requirements
  • Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

Work Location Category
  • Branch

COMPENSATION AND BENEFITS
This position is eligible to earn a base hourly rate in the range of $20.67 - $31.25 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 10/22/2026KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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