ZipRecruiter

Log In

1

Consumer Lending Manager Jobs in Rochester, NY (NOW HIRING)

Five Star Bank

Lending Compliance Manager

Rochester, NY · On-site

$80K - $120K/yr

The Compliance Manager is responsible for serving as the Bank's subject matter expert and providing ... Prior Experience: 3+ years experience of bank consumer compliance, audit, or lending -OR- Required:

Five Star Bank

Loan Recovery Specialist

Rochester, NY · On-site

$24 - $31/hr

The Consumer Loan Workout Specialist is responsible for the final disposition of charged off ... Ability to effectively work with peers, management, and all external contacts. Must be able to ...

Mariner Finance

Sales Account Professional

Rochester, NY · On-site

$19.44 - $31.11/hr

... solutions, manage account relationships, and contribute to the success of the business. This ... Experience in lending, consumer loans, or collections. * Bachelor's degree. Responsibilities:

NBT Bank

Senior Relationship Banker

Webster, NY · On-site

$20.10 - $26.79/hr

Engages in relationship management activities in accordance with established corporate objectives and goals. Has a working knowledge of both consumer and small business lending, including the ability ...

NBT Bank

Senior Relationship Banker

Webster, NY

$20.10 - $26.79/hr

Engages in relationship management activities in accordance with established corporate objectives and goals. Has a working knowledge of both consumer and small business lending, including the ability ...

Genesee Regional Bank

Senior Underwriter

Rochester, NY

$43.26 - $48.08/hr

Underwrite residential portfolio loans, construction draw loans, consumer loans, and home equity ... Related Bank assignments or duties as directed by the Residential Underwriting Manager. EDUCATION ...

Genesee Regional Bank

Senior Underwriter

Rochester, NY · On-site

$43.26 - $48.08/hr

Underwrite residential portfolio loans, construction draw loans, consumer loans, and home equity ... Related Bank assignments or duties as directed by the Residential Underwriting Manager. EDUCATION ...

Keybank

Personal Banker

Rochester, NY

$20.67 - $31.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

KeyBank

Personal Banker

Rochester, NY · On-site

$19 - $23.25/hr

... consumer checking, small business, various deposit products, home equity, unsecured lending ... Work on Saturdays as directed by management. * Performs other duties as assigned; duties ...

next page

Showing results 1-20

All JobsConsumer Lending JobsConsumer Lending Manager JobsConsumer Lending Manager Jobs in Rochester, NY

Consumer Lending Manager information

See Rochester, NY salary details

$45.9K

$106.2K

$199.9K

How much do consumer lending manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for consumer lending manager in Rochester, NY is $106,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $129,300.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Lending Manager vs Loan Officer?

AspectConsumer Lending ManagerLoan Officer
ResponsibilitiesOversees consumer loan portfolios, manages lending teams, develops lending strategiesAssesses loan applications, approves or denies loans, interacts directly with borrowers
CredentialsBachelor's degree, experience in lending, sometimes relevant certificationsBachelor's degree often preferred, relevant licensing or certifications may be required
Work EnvironmentBank branches, lending departments, managerial settingsBank branches, mortgage or loan offices, direct customer interaction
Industry UsageCommon in banking and financial institutions for leadership rolesCommon in retail banking, mortgage companies, and credit unions for direct lending

The main difference is that a Consumer Lending Manager oversees the lending process and manages teams, while a Loan Officer directly evaluates and approves individual loan applications. The manager focuses on strategy and team leadership, whereas the loan officer handles customer interactions and loan assessments.

What are some common challenges consumer lending managers face when balancing loan growth and credit risk?

Consumer Lending Managers often navigate the challenge of achieving loan growth targets while maintaining prudent credit risk standards. This means carefully assessing applicants, ensuring compliance with lending policies, and adapting strategies to changing market conditions. Additionally, they must lead teams to deliver excellent customer service and resolve borrower issues, all while monitoring portfolio performance. Success in this role requires strong analytical skills, risk management expertise, and the ability to communicate effectively with both staff and senior management.

What does a consumer lending manager do?

A Consumer Lending Manager oversees the process of providing loans to individual consumers, such as personal loans, auto loans, and credit lines. They manage a team of loan officers, ensure compliance with lending regulations, and develop strategies to meet lending targets. Their responsibilities also include evaluating loan applications, assessing credit risk, and maintaining relationships with clients. By guiding the lending team and optimizing processes, they help ensure both customer satisfaction and the financial health of the organization.

What are the key skills and qualifications needed to thrive as a consumer lending manager, and why are they important?

To thrive as a Consumer Lending Manager, you need a solid understanding of lending regulations, credit analysis, and financial products, typically supported by a bachelor’s degree in finance or a related field. Familiarity with loan origination systems, credit scoring software, and regulatory compliance tools is essential. Strong leadership, communication, and customer service skills help build high-performing teams and foster positive client relationships. These competencies ensure sound lending decisions, regulatory compliance, and sustained business growth in a competitive financial environment.

What does a consumer lending manager do?

As a consumer lending manager, your job is to supervise the approval of loans at a bank or credit union. This includes balancing how many loans are given out, deciding when to approve or deny requests from consumers, and ensuring the bank follows all lending regulations. Consumer lending managers also help to improve the operation of a lending company by looking for ways to attract better customers, drive sales of the bank's other products and services, and increase the rate of repayments from customers. At some lending institutions, you may be asked to create offers for select customers or support groups with which the bank is negotiating. For example, your bank may offer faster approval of car loans as a perk for customers who work at a particular company.

More about Consumer Lending Manager jobs

What job categories do people searching Consumer Lending Manager jobs in Rochester, NY look for?

The top searched job categories for Consumer Lending Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Consumer Lending Manager jobs?

Cities near Rochester, NY with the most Consumer Lending Manager job openings:

Consumer Lending Manager jobs near you
Infographic showing various Consumer Lending Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $106,170 per year, or $51 per hour.

Lending Compliance Manager

Five Star Bank

Rochester, NY • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Five Star Bank (New York) rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

Purpose: The Compliance Manager is responsible for serving as the Bank’s subject matter expert and providing day to day compliance support to all loan originations to ensure ongoing compliance with applicable Federal and State regulatory requirements.


Essential Functions:

  • Serve as the Bank’s subject matter expert and assist with the administration of the Compliance Management Program to all lending units, updating policies and procedures on an annual basis.
  • Monitor and advise on changes in laws and regulatory trends impacting the Bank’s lending business and engage in regulatory change management.
  • Prepare an quarterly updates to risk assessments of all regulations applicable to loan originations. Maintain risk assessment format consistent with the Company’s risk and compliance frameworks, regulatory requirements and industry best practices.
  • Conduct periodic compliance monitoring, testing, and reviews of the Bank’s loans to identify any weaknesses in controls and to ensure ongoing compliance with regulatory requirements.
  • Provide timely, proactive, and accurate day to day compliance support to the Bank’s lending lines of business.
  • Review advertisements, marketing collateral, disclosures, agreements, notices and other customer documentation to ensure compliance with applicable regulatory requirements.
  • Review and work with various business lines daily on complaints received by the Bank. Ensure proper resolution and tracking is documented in the Bank’s complaint platform Salesforce. Review, write or edit various responses letters and compile documentation that is needed to be sent to the customer as a result of the complaint.
  • Confer on complaints for all topics to determine root cause, trend and other analysis for improvement opportunities, potential regulatory issues or training opportunities Bank wide.
  • Conduct vendor reviews as part of the Bank’s third-party risk management program to identify any regulatory gaps specific to the service or product offered. Ensure proper due diligence is completed from a compliance perspective.
  • Work with various business lines on Findings and Action Plans to ensure proper remediation. Complete testing and validation to ensure compliance with various policies and procedures to justify a completed remediation and closure verification.
  • Cross train on Loan Servicing Compliance responsibilities to provide coverage if needed.
  • Demonstrate the standards and principles of the Five Star experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.


Job Related Qualifications – Education and Prior Experience:

Required:

  • Education: Bachelor’s Degree
  • Prior Experience: 3+ years experience of bank consumer compliance, audit, or lending

-OR-

Required:

  • Education: Associate Degree
  • Prior Experience: 5+ years experience of bank consumer compliance, audit, or lending

-OR-

Required:

  • Education: High School Diploma or equivalent
  • Prior Experience: 10+ years’ experience of bank consumer compliance, audit, or lending

Preferred:

  • Education: Bachelor’s Degree
  • Prior Experience: 3+ years experience of bank consumer compliance or audit
  • Licenses or Accreditation: Certified Regulatory Compliance Manager (CRCM)


Competencies:

  • Familiarity with federal and state laws and regulations relating to Consumer, Residential, Small Business and Commercial loans, and ability to apply them in a practical setting
  • Knowledge of Bank products, lines of business, and operations, with experience supporting the administration of a Compliance Management Program
  • Ability to manage multiple priorities and meet established deadlines
  • High ethical standards and ability to maintain a high degree of discretion and confidentiality
  • Good judgment and analytical ability to identify trends, interpret data, conduct root cause analysis, and apply findings to workflows to deliver timely, accurate, and proactive compliance guidance and advice
  • Excellent organizational, verbal and written communication skills and ability to interact positively with a wide variety of individuals
  • High degree of self-motivation and ability to make decisions independently
  • Possess attention to detail and high level of accuracy
  • Proficient with Microsoft applications especially Word and Excel with the ability to learn and utilize new and existing banking software applications


Physical Requirements:

  • Able to regularly sit for prolonged periods of time
  • Extensive computer usage is required


Benefits:

  • Medical, Dental, and Vision Insurance
  • Health Savings Account
  • Flexible Spending Account(s)
  • Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
  • Voluntary Offerings: Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity, Legal Insurance & Personal Accident
  • Tuition Reimbursement
  • Employee Referral Program
  • Wellness Reimbursement Program
  • Star Volunteer Program
  • Employee Banking and Financial Perks
  • Flexible Hybrid Work Schedule
  • Paid Time Off (PTO)
  • Company Paid Holidays


This job description is not exhaustive. The Compliance Manager – Lending position may be required to perform other duties as assigned, including supporting other talent development and planning work that supports the business success.


The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.

What Five Star Bank (New York) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply