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Consumer Financial Services Jobs (NOW HIRING)

Kikoff

Head of Consumer Compliance

San Francisco, CA · Hybrid

What We're Looking For * 8+ years of consumer compliance experience in financial services, with at least 3 years in a leadership role at a bank, FinTech, or financial services company. * Experience ...

Kikoff

Head of Consumer Compliance

San Francisco, CA · On-site

What We're Looking For * 8+ years of consumer compliance experience in financial services, with at least 3 years in a leadership role at a bank, FinTech, or financial services company. * Experience ...

Enova

Senior Litigation Counsel - Consumer Finance

Chicago, IL · On-site

$143K - $195K/yr

Experience in consumer financial services or e-commerce is a plus; strong interest in developing deep industry knowledge is required , * Ability to analyze local, state, and federal laws and provide ...

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Consumer Financial Services information

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$25K

$65.2K

$132K

How much do consumer financial services jobs pay per year?

As of Jul 14, 2026, the average yearly pay for consumer financial services in the United States is $65,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are consumer financial services?

Consumer financial services refer to a range of products and services provided by financial institutions to individuals for personal use. These include banking services such as savings and checking accounts, credit cards, personal loans, mortgages, and investment products. The goal of consumer financial services is to help people manage their money, access credit, and make investments. Providers include banks, credit unions, online lenders, and fintech companies. Understanding these services can help consumers make informed decisions about managing their finances and achieving their financial goals.

Is finance consumer services a good career path?

Consumer financial services is a viable career path that involves helping clients manage credit, loans, and financial products. It often requires strong communication skills, knowledge of financial regulations, and certifications such as the Series 7 or 63. The industry offers opportunities for advancement and stability, especially with experience and ongoing professional development.

How does teamwork typically function within a Consumer Financial Services role?

In Consumer Financial Services, collaboration is key—professionals regularly coordinate with colleagues in areas like risk, compliance, marketing, and customer support. Teams often work closely to analyze customer needs, develop tailored financial solutions, and ensure regulatory requirements are met. Daily interactions might include joint meetings, sharing insights on customer trends, and refining processes to improve service delivery. This environment encourages open communication, problem-solving, and the opportunity to learn from diverse perspectives within the organization.

What are the key skills and qualifications needed to thrive in Consumer Financial Services, and why are they important?

To excel in Consumer Financial Services, you need a solid understanding of financial products, regulatory compliance, and customer service, usually supported by a degree in finance, business, or a related field. Familiarity with financial management software, CRM systems, and relevant certifications such as the Certified Financial Planner (CFP) can be valuable. Strong communication, problem-solving, and interpersonal skills help build trust and effectively address client needs. These competencies are crucial for delivering tailored financial solutions, maintaining regulatory standards, and fostering long-term client relationships.

What is the difference between Consumer Financial Services vs Loan Officer?

AspectConsumer Financial ServicesLoan Officer
CredentialsVaries; often requires financial certifications or licensesTypically requires mortgage or loan originator licenses
Work EnvironmentFinancial institutions, banks, credit unions, online platformsBanks, mortgage companies, credit unions
Employer & Industry UsageUsed broadly across financial services for client advising and product salesSpecific role focused on evaluating and approving loan applications

Consumer Financial Services encompasses a wide range of roles providing financial products and advice, while Loan Officers specifically evaluate and process loan applications. Both roles often require similar licenses and work within financial institutions, but their focus and responsibilities differ significantly.

What is the highest paying job in financial services?

In financial services, chief executive officers (CEOs) and chief financial officers (CFOs) typically earn the highest salaries, often exceeding several million dollars annually. These executive roles require extensive experience, strong leadership skills, and often advanced certifications like CFA or CPA, along with strategic decision-making responsibilities. Compensation varies based on company size, location, and performance.

What is a consumer finance job description?

A consumer finance job involves managing and providing financial services to individual clients, such as loans, credit, and financial advice. Roles often require knowledge of financial products, regulatory compliance, and customer service skills, with some positions needing certifications like FINRA or CFP. These jobs typically involve analyzing creditworthiness, processing applications, and ensuring customer satisfaction.

What jobs fall under consumer services?

Consumer services include jobs such as customer service representatives, financial advisors, loan officers, and account managers who assist individuals with banking, credit, and financial products. These roles often require strong communication skills, knowledge of financial regulations, and proficiency with customer management tools.
More about Consumer Financial Services jobs
What job categories do people searching Consumer Financial Services jobs look for? The top searched job categories for Consumer Financial Services jobs are:
Consumer Financial Services jobs near you
Infographic showing various Consumer Financial Services job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,227 per year, or $31.4 per hour.
Head of Consumer Compliance

Head of Consumer Compliance

Kikoff

San Francisco, CA • Hybrid

Other

Re-posted yesterday

Job description

The Role

Kikoff is seeking a Head of Consumer Compliance to lead and own our consumer protection compliance program. This is a senior leadership role responsible for ensuring that Kikoff's products, practices, and customer-facing operations meet all applicable federal and state consumer financial laws and regulations. A key component of this role is owning the day-to-day compliance relationship with our bank partners, serving as the primary liaison for compliance-related matters, program reviews, and examinations.

The ideal candidate is a seasoned compliance professional with deep consumer finance expertise, strong regulatory instincts, and the ability to operate effectively across product, legal, operations, and banking partner teams. You'll be expected to work across products including lines of credit, deposit products, and more.

What You'll Do
  • Own and continuously enhance Kikoff's consumer compliance management system (CMS), including policies, procedures, monitoring, testing, and training.
  • Serve as the primary compliance point of contact for Kikoff's bank partners, managing ongoing compliance reporting, program reviews, audit requests, and escalations.
  • Ensure compliance with federal consumer financial laws including TILA, ECOA, FCRA, EFTA, UDAP/UDAAP, SCRA, MLA, and applicable state EWA and consumer protection statutes.
  • Partner closely with product and engineering teams to review new products, features, and marketing materials for consumer compliance risk prior to launch.
  • Lead and manage the complaints management program, ensuring timely resolution, root cause analysis, and escalation of trends to senior leadership and bank partners.
  • Oversee consumer-facing disclosures, terms of service, and adverse action notices to ensure accuracy and regulatory compliance.
  • Design and execute the compliance monitoring and testing program, identifying gaps and working cross-functionally to remediate issues.
  • Prepare and present compliance program updates, risk assessments, and key metrics to senior leadership, the board, and bank partners.
  • Manage and respond to regulatory inquiries, examinations, and audits from bank partners, the CFPB, and state regulators.
  • Build and develop a team of consumer compliance professionals, setting clear expectations and fostering a culture of accountability and continuous improvement.
  • Monitor regulatory developments - particularly from the CFPB, state regulators, and the courts - and proactively translate them into actionable guidance for the business.
What We're Looking For
  • 8+ years of consumer compliance experience in financial services, with at least 3 years in a leadership role at a bank, FinTech, or financial services company.
  • Experience at a technology-driven company in high-growth mode.
  • Deep knowledge of federal consumer financial laws and regulations, including TILA, ECOA, FCRA, EFTA, UDAP/UDAAP, and applicable state consumer protection laws.
  • Proven experience managing bank partner compliance relationships, including audit responses, program reviews, and ongoing reporting obligations.
  • Strong understanding of CMS frameworks and best practices, including risk assessment, monitoring, testing, and training.
  • Experience working within or alongside bank partnership (BaaS) models and a clear understanding of shared compliance responsibilities between FinTechs and their sponsor banks.
  • Track record of partnering effectively with product and engineering teams to embed compliance requirements early in the development process.
  • Experience managing regulatory examinations and responding to inquiries from the CFPB, state regulators, or bank oversight teams.
  • Excellent written and verbal communication skills, with the ability to distill complex regulatory requirements into clear guidance for non-compliance audiences.
  • CRCM or equivalent certification strongly preferred.
  • Genuine commitment to Kikoff's mission of expanding financial access and opportunity for underserved consumers.

Nice to Have

  • Experience at a financial regulator.
  • Experience with consumer lending, credit building, earned wage access, or prepaid product compliance.
  • Experience at a public company.
  • Familiarity with AI-driven decisioning models and the associated fair lending and UDAAP considerations.
  • Prior experience supporting state licensing, money transmission compliance, or multi-state regulatory frameworks.

Location: San Francisco, CA (Hybrid 3 Days in Office)

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