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Connexus Customer Service Representative Jobs in Springfield, IL

Carevet

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative (CSR) - Veterinary We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate ...

CareVet

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative (CSR) - Veterinary We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate ...

The Animal Hospital

CSR

Lincoln, IL · On-site

$15.50 - $21.25/hr

Customer Service Representative (CSR) - Veterinary Location: Lincoln, IL 62656 Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...

The Animal Hospital

CSR

Lincoln, IL · On-site

$15 - $17.50/hr

Customer Service Representative (CSR) - Veterinary Location: Lincoln, IL 62656 Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...

CareVet

CSR

Lincoln, IL

$15 - $17.50/hr

Customer Service Representative (CSR) - VeterinaryLocation: Lincoln, IL 62656Position Overview We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our ...

Circle K

Customer Service Representative

Williamsville, IL · On-site

$20.25 - $27.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsConnexus Customer Service Representative JobsConnexus Customer Service Representative Jobs in Springfield, IL

Connexus Customer Service Representative information

See Springfield, IL salary details

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How much do connexus customer service representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for connexus customer service representative in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What are popular job titles related to Connexus Customer Service Representative jobs in Springfield, IL?

For Connexus Customer Service Representative jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Connexus Customer Service Representative jobs in Springfield, IL look for?

The top searched job categories for Connexus Customer Service Representative jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Connexus Customer Service Representative jobs?

Cities near Springfield, IL with the most Connexus Customer Service Representative job openings:

Connexus Customer Service Representative jobs near you

CSR

Lincoln, IL • On-site

Carevet
Veterinary Services • 1 - 5K employees
Learn more about Carevetexternal

$15.50 - $21.25/hr

Other

Posted 14 days ago

CareVet rating

5.9

Company rating: 5.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative (CSR) - Veterinary

We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our veterinary team in Lincoln, IL. The ideal candidate will be the first point of contact for our clients, providing exceptional service and support in a fast-paced veterinary environment.

Key Responsibilities
  • Greet clients warmly and professionally, both in person and over the phone.
  • Schedule appointments and manage the clinic's calendar efficiently.
  • Answer client inquiries regarding services, treatments, and general veterinary information.
  • Maintain accurate client and patient records using veterinary software systems.
  • Process payments, handle billing, and manage insurance claims as needed.
  • Coordinate communication between clients and veterinary staff to ensure smooth operations.
  • Assist with administrative tasks to support the veterinary team.
Qualifications
  • Previous experience as a Customer Service Representative, preferably in a veterinary or animal care setting.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a dynamic environment.
  • Familiarity with veterinary software and appointment scheduling systems is a plus.
  • Compassion for animals and a commitment to providing excellent client service.
  • High school diploma or equivalent required; additional education in veterinary or customer service fields is a plus.

If you are passionate about animal care and enjoy helping clients, please submit your resume and cover letter to our hiring team. We look forward to hearing from you!

What CareVet employees say

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