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Working Title: Information Technology Spec 3 - Business Systems Specialist
Job Class: Information Technology Specialist 3
Agency: Minnesota State
- Job ID: 95444
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 07/13/2026
- Closing Date: 07/27/2026
- Hiring Agency/Seniority Unit: MN St Colleges & Universities / MNSCU Central Office-MAPE
- Division/Unit: MnSCU System Office / MnSCU OOC Classified S - Z
- Appointment Type: Unlimited, Full-time
- Work Shift/Work Hours: Not Applicable Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $33.96 - $55.83 / hourly; $70,908 - $116,573 / annually
- Job Class Option: IS Planning
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Designated in Connect 700 Program for Applicants with Disabilities : Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Description
This position provides support for Student products that are part of the Minnesota State enterprise application suite.Product support will be in the form of incident management, business process guidance, assistance with the use ofapplication software, required maintenance management, documentation, testing, and training. The Minnesota Stateenterprise application suite supports administrative business processes for the 250,000 students and employees of 34state colleges and universities.
Minimum Qualifications
- Four (4) years of experience providing end-user support for web-based and/or client-server business applicationsoftware or using ISRS as an employee of a college or university administrative services office. A bachelor'sdegree in IT or related field will qualify as one year of experience.
- Experience writing business software documentation sufficient to provide accurate, clear, and timely referencematerial to end users of application software.
- Experience gathering, analyzing, and documenting business requirements sufficient to adequately describenecessary software enhancements.
- Experience testing application software sufficient to provide reasonable assurance that products are free fromdefects.
- Experience developing and delivering training for business systems, sufficient to train and support both novice and proficient users of software products.
- Experience accessing relational databases sufficient to identify data integrity issues such as missing orinconsistent data, capture troubleshooting information, or help identify sources of software defects.
- Experience using the MS Office product suite (or comparable) sufficient to create and maintain announcements,technical information, presentation materials, and software documentation.
- Ability to interact with multiple and diverse groups of people and a commitment to fostering a diverse workingand learning environment.
Preferred Qualification
- Technical skills in the following technologies/products:
- Windows O/S and common web browsers
- structured query language (SQL)
- Query and reporting tools such as MS Access, Toad, Hyperion/Brio
- SharePoint (or other collaboration tools)
- Adobe Connect (or other desktop sharing tools)
- Cascade (or other content management tools)
- Experience with customer relationship management or incident management tools.
- Experience supporting enterprise or large-scale application systems.
- Experience giving formal presentations to business audiences.
- Experience assessing skill gaps, individual competency, and job performance to design, implement and evaluate training, documentation and coaching initiatives for software products.
- Experience working with student systems and administrative procedures in a higher education environment
How to Apply
To view the full job posting and to apply please go to: https://minnstate.wd115.myworkdayjobs.com/Minnesota_State_Careers/job/St-Paul/Information-Technology-Spec-3---Business-Systems-Specialist_JR0000005311-1 .
Contact
If you have questions about this position, contact Shane Moore at shane.moore@minnstate.edu or 651-273-3967 .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Shane Moore at shane.moore@minnstate.edu .
About Minnesota State
Minnesota State is committed to attracting, retaining, and developing talented employees who serve our 270,000 students each year throughout the state. We have a vibrant and diverse system of 33 colleges and universities with 14,567 dedicated faculty and staff focused on student success.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )
Employee Assistance Program (EAP) for work/life support:
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
Other Information
Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.